Required Training for Pierce County Employees

Regular Hire Employees 

hired after Jan. 1, 2020, are required to take the following courses: 
000-Ethics-values-2 Opens in new window


This course gives a clear overview of the Pierce County Ethics Policy and supports core values of integrity and accountability.
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Attitudes Towards Differences

This course supports Pierce County's commitment to Diversity, Equity and Inclusion.

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What You Need to Know About Workplace Harassment

Learners look at key aspects of harassment and best practices for reporting incidents.
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Customer Service Foundations

Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty.
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Cybersecurity Awareness

This is a self-paced learning course to cover Cybersecurity Awareness for all personnel that are accessing County IT equipment. This required course will take around 30 minutes to complete and will teach you how to protect County systems from viruses, spam and hacks. 

*Virtual Instructor-Led Classes

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Pierce County Leadership Certification (Bronze Level)

Supervisors, managers and directors must complete the Bronze Level Certification; this training replaces prior supervisory training requirements. If employees have completed any of the courses below they will be exempt from re-taking them. 

Bronze Level Certification is the first tier of the program. There is also a track for Leads and Aspiring Supervisors. Learn more about the Leadership Certification Program.

For questions, please email [email protected].