The Energy Assistance Program (EAP) pays heating bills directly to utility companies for eligible applicants. Payments are based on eligible household’s fuel usage for the past 12 months and income.
All applicants receive education on energy conservation, utility payment plans and budgeting. Eligible applicants must provide social security cards, a photo ID, and documents to verify your address and income. Applicants must also meet the below guidelines to receive assistance:
For energy assistance, call the automated line at 253-798-4328 to schedule an appointment. During this appointment, a customer service agent will help you fill out the application. Completed applications, including required paperwork, must be delivered to our Soundview office located at 3602 Pacific Ave. Suite 200 in Tacoma.
Rental Assistance may be available on a limited basis. Qualifying residents are eligible for assistance once per year, up to $1,000. Please call 253-798-8700 to check the current status of rental assistance.
For questions or other translations, please call 253-798-4400 (Option 1). To apply or see if you're eligible, please call 253-798-4328.
If your power has been shut off, please call 253-798-3590.