About Human Services

About Us

Pierce County Human Services (PCHS) provides assistance through vital services and programs to support people in need such as veterans, older adults, children and families. In addition to working with clients one-on-one, PCHS also contracts with community-based agencies and local providers to deliver services.  

We’ve made it our mission to strive to ensure all of Pierce County has equitable access to and a voice in these services. Below is information on PCHS’ Strategic Plan, which outlines the goals, objectives, and strategies we’ll use to make the biggest impact for our community.

Click here to learn more about our services.


  Contact Us

Human Services

3602 Pacific Ave, Suite 200
Tacoma, WA 98418

Hours
Monday - Friday  
8 a.m. - 4:30 p.m.

Anika Moran
Special Advisor to the Director
253-348-3933

2023 Strategic Plan AREAS OF FOCUS

In 2023-2025, Human Services is prioritizing these areas of focus to deliver high quality, needed services to our community.

WORKING TOGETHER FOR IMPACT

Strong external partnerships support the needs of community members.

  • PCHS is accessible as a partner regardless of providers’ size or experience with public funding.

PCHS’ budget and contracts reflect our values and culture of accountability.

  • PCHS staff are good stewards of public money.

MEETING COMMUNITY NEEDS

Community members’ basic needs are met in an equitable manner.

  • Community members can access PCHS programs and services where they live.

SERVICE TO THE COMMUNITY

PCHS’ role is understood and valued across the county.

  • Community members engage our assistance and choose the services they need to improve their lives.

Community members have a positive experience with PCHS.

  • Staff are culturally aware, competent and humble, understanding the needs, experiences, and cultures of the communities they serve.
  • Community members are empowered to access services themselves and in a format or language appropriate to their preferences.

Community members are connected with appropriate services efficiently and effectively.

  • All PCHS staff are knowledgeable about the department’s programs and services, making them better able to meet the needs of community members and partners.
  • Our process and structures are optimized for efficiency and greater collaboration.

2022 Year in Review

Check out our 2022 Year in Review below. Download the accessible version here.

Previous Years