Additional Trainings Available for the City Experience App 

HMS received positive feedback from the training sessions held the week of May 9, that we are offering three more sessions during the week of May 23. These sessions will be held at the Anderson Island terminal where riders can get assistance with downloading the app, purchasing, and viewing tickets, and general troubleshooting help. Sessions will be held:

Monday, May 23rd,12:45 – 3 p.m.

Wednesday, May 25th, 10:00 a.m.- 12:00 p.m. 



New ticketing system launched May 1, 2022

Effective April 1, 2022, Pierce County Planning and Public Works implemented a new performance-based contract to better serve our passengers and provide additional transparency and accountability. 

As part of the contract requirements, HMS Ferries launched a new, rider-friendly, full-service ticketing system beginning on Sunday, May 1, 2022. Buy Tickets or learn more about the new ticketing system.

New ferry contract effective April 1, 2022

Pierce County Planning and Public Works will be implementing a new contract with HMS Ferries Inc. for ferry operations, effective April 1, 2022. The new contract has been restructured to a performance-based contract to better serve our passengers and provide additional transparency and accountability. Learn more

Empty Ferry About to Load

Single-use ticket expiration dates

Based on the current ferry fare ordinance, all single-use tickets require a printed expiration date. They are valid until May 26, 2022, or the date indicated on the ticket. This date coincides with the end of the first non-peak season of 2022 and will help facilitate our transition to a new ticketing system this spring. The 10-day refund policy will still be offered at the end of this non-peak season.

New ferry fares effective Jan. 1, 2022

Ferry fares in 2022 are increasing 8.9% over the 2021 rates. Starting Jan. 1, 2022, single-use tickets (peak or non-peak season) purchased prior to Dec. 31, 2021 will not be accepted, regardless of the printed expiration date. Learn more

Steilacoom, Ketron & Anderson Island Ferry

June 2022

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  1. Ferry Webcams
  2. Using the Ferry
  3. About the Ferry
  1. Steilacoom Loading Lanes
    Steilacoom Dock
    Anderson Island Loading Lanes
    Anderson Island Dock
Contact Us
Customer Service & Refunds: 
(253) 588-1950

Ferry Administration: 
(253) 798-2478

After Hours Emergency: 
(253) 798-6000
Steilacoom Landing:
56 Union Ave.
Steilacoom, WA 98388

Office Location:
9850 64th Street W.
University Place, WA 98467