It has come to our attention that some alarm permit holders have been told by their alarm company that the Pierce County Sheriff’s Department will no longer respond to alarms at their house. Please note that your alarm company is incorrectly interpreting the county ordinance.
Our standard operating procedure is that deputies will be dispatched when there are two separate trips of the alarm and two attempted calls to the alarm user and/or an alternative contact. Deputies will be dispatched - even if the confirmation with the alarm user is unsuccessful - as long as the alarm company attempts to contact them twice.
The alarm ordinance has not changed our role in responding to alarms. You can view the current ordinance by visiting https://piercecountywa.citysupport.org/alarm-ordinance. The duties of each entity involved in the Alarm Program are listed in the following sections of the ordinance:
8.64.030 Alarm User Registration and Renewal Requirements and Fees
8.64.060 Duties of Alarm Users
8.64.090 Duties of Alarm Installation Companies and Monitoring Companies
8.64.100 Duties and Authority of the Sheriff’s Department and Alarm Administrator