Residential and Commercial Alarms

Alarm Program Information


If your home or business address is within unincorporated Pierce County and you have an alarm system, you are required by Pierce County Code to acquire an annual alarm permit.


The Pierce County Sheriff’s Department has partnered with Alarm Program Systems/City Support to administer the alarm ordinance. Access Pierce County’s official alarm program website to obtain alarm permits and information. 


Pierce County Residential Neighborhood with Rainier

Alarm Response


It has come to our attention that some alarm permit holders have been told by their alarm company that the Pierce County Sheriff’s Department will no longer respond to alarms at their house.  Please note that your alarm company is incorrectly interpreting the county ordinance.

 

Our standard operating procedure is that deputies will be dispatched when there are two separate trips of the alarm and two attempted calls to the alarm user and/or an alternative contact. Deputies will be dispatched - even if the confirmation with the alarm user is unsuccessful - as long as the alarm company attempts to contact them twice.

 

The alarm ordinance has not changed our role in responding to alarms.  You can view the current ordinance by visiting https://piercecountywa.citysupport.org/alarm-ordinance.  The duties of each entity involved in the Alarm Program are listed in the following sections of the ordinance:

 

8.64.030           Alarm User Registration and Renewal Requirements and Fees

 

8.64.060           Duties of Alarm Users

 

8.64.090           Duties of Alarm Installation Companies and Monitoring Companies

 

8.64.100          Duties and Authority of the Sheriff’s Department and Alarm Administrator

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Register My Alarm

Register your alarm system for the first time.

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Renew My Permit

If you have already registered your alarm system and need to renew.

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Make a Payment

Pay permit or false alarm fees either online or by mail.

Contact Information

Alarm Program Systems/City Support can also be contacted by phone at 1-888-865-9770 Monday through Friday from 9:00 a.m. to 5:00 p.m., or they can be emailed at [email protected]