Pierce County IT has received numerous awards and national grants for technological innovation and excellence.
2021 National Association of Counties (NACo) Achievement Award: Financial Management
Pierce County received a NACo awardfor the interactiveCOVID Cares Act Report. This report allowed Pierce County to track and allocate $158 million in federal relief funds. County leadership relied on weekly updates to gauge demand for programs and ensure funding reached residents.
2021 NACo Award: Information Technology: Remote Piloted Aircraft System Program
Pierce County won a second NACo award for the Remote Piloted Aircraft System (RPAS) Programwhich streamlined policies and procedures for drone operations. The program allowed Pierce County to share critical drone data analysis with local and state agencies during the 2020 wildfires.
2020 Employee Incentive and Recognition Standing Ovation Awards The IT Division received a Standing Ovation Award for exemplary support during the pandemic. IT staff created several thousand remote access accounts, deployed hundreds of laptops, and created new tools such as the online Ex Parte tool and COVID data dashboard.
The Remotely Piloted Aircraft System (RPAS) program also won an award for saving Pierce County money by streamlining policies and procedures. The centralized drone program has revolutionized data collection, helped manage risk, and improved cost effectiveness.
2019 National Association of Counties (NACo) Achievement Award: Information Technology Pierce County received a NACo Awardfor using the latest technology to help investigate code complaints. The Public Nuisance Portalmakes it easy for residents to report a code concern online. Meanwhile, the portal allows County staff to respond to new complaints in just a few days instead of several weeks.
2018 Employee Incentive and Recognition Standing Ovation Awards Staff from the Finance and Planning & Public Works departments won an Innovation Award for the Public Nuisance Portal. The portal makes reporting a complaint easier for residents and saves time for the code enforcement team. The time it takes to process complaints went from 90 days to 1-2.