Human Services COVID-19 Updates

Human Services offices are closed until at least June 17, 2020. We are offering alternative service options in response to growing community concerns. As the COVID-19 pandemic continues to evolve, we’re here to help residents access the resources and information they need. Find the latest updates on Human Services programs and other vital resources below. For assistance please call 253-798-4500 between 8 a.m. and 4:30 p.m. 
Human Services COVID-19 Updates
  1. homeowner support
  2. Veterans services
  3. homeless news flash
  4. homeless news flash
  5. rental assistance graphic
  6. senior farmers market voucher program is open apply now
  7. homeless news flash
  8. ADR News Flash Update about senior nutrition
  9. homeless covid update
  10. homeless covid update
  11. minor home repair services are still available
  12. Early Childhood Education and Assistance Programs has alternative programming available
  13. homeless covid update
  14. Ways to Help and Get Help
  15. the aging and disability resource center is open
  16. Veterans services have expanded.
  17. COVID-19 homelessness response
  18. HS building closure 2
  19. Aging into the Future: Pierce County 2020-2030

    Conference uses PechaKucha to envision next decade Read on...
  20. Social Security retirement

    What you need to know for 2019 Read on...
  21. Hope and healing come to the Orting Valley

    Recovery Café opens to help people struggling with addiction Read on...
  22. Join the conversation at SAGE Table Tacoma

    Creating meaningful connections in the community Read on...
  23. Celebrating caregivers through candid conversations

    Help and guidance available in November for family caregiver month Read on...
  24. Preventable falls among seniors reach epidemic proportions

    Falls among seniors is on the rise – and often preventable Read on...
  25. Choose Your Ride poster
  26. No scam
  27. Lonnie and Rannah
  28. Connector image

    Free special needs transportation expands in rural Pierce County

    The Beyond the Borders Connector will offer new routes to riders with special needs Read on...
  29. The Woods
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COVID-19 Resources
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  1. Housing + Finances
  2. Children + Families
  3. Health Guidance 

Financial Resources

Rental Assistance is available for Pierce County residents who live outside of the City of Tacoma and meet certain eligibility requirements.

The Disaster Cash Assistance Program is available to families and individuals who wouldn’t normally be eligible for cash benefits.

Veterans are eligible for financial assistance and other supports through our expansion of the Pierce County Veterans Assistance Program. Call 253-798-7449 for more information.

Apply for unemployment benefits through the Washington State Employment Security Department.

Puget Sound Energy will keep utility services on during the COVID-19 outbreak. Customers who have been financially impacted by COVID-19 may receive a waiver of late fees and/or deferred payment plans.

Peninsula Light Co. temporarily suspending customer disconnects and may waive late-fees for at least the next month. 253-857-5950, or email


Tacoma Public Utilities established an Emergency Assistance Program to help customers during the state of emergency declared by the City of Tacoma in response to COVID-19. The program provides a utility credit of up to $250 for eligible single-family households, usable toward TPU bills. TPU customers who are having trouble paying their bills should contact Customer Service at (253) 502-8600 or (800) 752-6745 and ask about extended payment plans.

Lakeview Light & Power customers who are currently past due or facing disconnection, please call 253-584-6060 to speak to a Customer Service Representative that may be able to provide some additional assistance.

Need WIFI? Find free WIFI locations around Washington for your temporary internet needs.

United Way 2-1-1 connects individuals and families with programs and services to help them navigate through the barriers that are preventing them from becoming self-sufficient. Instead of multiple calls, our free helpline connects people in need with trained specialists to get matched with the right services. connects people to critical programs and services including: Utilities, Rent, Low Cost Housing, Transportation and more. Dial 2-1-1 or text your zip code to 898-211

Comcast offers Xfinity wifi network nationally for free, offers unlimited data for free for low-income families to help ensure people stay connected to the Internet as more schools suspend classes and companies encourage employees to work from home due to the Coronavirus.

National Disaster Distress Helpline 24/7/365 crisis counseling & emotional support continues to be available for anyone experiencing distress or other mental health concerns during the ongoing COVID-19 infectious disease outbreak. Calls (1-800-985-5990; press "2" for Spanish) and texts (text TalkWithUs to 66746) are answered by trained counselors from a network of independently-operated crisis centers located across the U.S.

Homelessness and Housing Resources

If you are experiencing homelessness, call 2-1-1 for on-demand support or to schedule a virtual Coordinated Entry housing appointment.

  • Youth ages 12-24 can access housing and other services online through the REACH center.

Sprinker Recreation Center is open Monday through Friday from 10 a.m. – 2 p.m for residents to utilize locker rooms, bathrooms and other sanitation services at no cost. To maintain preventative public health measures, some guests may have to wait outside as access will be limited to a certain number of people. Residents may arrive on their own to Sprinker Recreation Center.

Showers are also open and available to people in need at the following times and locations:

Funding Opportunities

The federal Coronavirus Aid, Relief, and Economic Security (CARES) Act passed by Congress allocated federal funds to jurisdictions across the country. Pierce County received an allocation of approximately $158 million and roughly $22 million will be spent on community response and resilience. Interested organizations may apply for these funding opportunities:

  • Homeless/Housing Services - Rental Assistance
  • Homeless/Housing Services - Emergency Shelter Expansion
  • Homeless/Housing Services - Hygiene/Sanitation

View all Human Services solicitations and competitive bids.