How will I be contacted by the provider?

The provider will be in touch via email, text and a phone call. Please check your email regularly after you have submitted your application and please answer unknown calls. Providers will attempt to contact you three times before marking your file “unable to contact” and moving to the next household. Updates can be found on the portal. 

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1. When can I apply for rental assistance/utility assistance?
2. I received rental assistance in 2020 or 2021. Am I eligible for assistance in 2022? Will I have to reapply?
3. What is the application process?
4. Who do I contact if I need assistance with the application?
5. How will I be contacted by the provider?
6. I rent a room from family/friend. Am I eligible to apply?
7. I live in a hotel/motel. Am I eligible to apply?
8. My contact information has changed since I submitted my application, what do I do?
9. My rent is not past due. Can I apply for just utility assistance?
10. What utilities are eligible?
11. I have a housing choice/section 8 vouchers. Am I eligible to apply?
12. Can this program pay rent directly to the tenant?
13. Can this program pay for my future rent payments?
14. Who do I contact if I’m experiencing technical difficulties?
15. I applied for assistance and am now past due for an additional month of rent. May I re-apply if I need more rental assistance?
16. I was unable to attach documents when I submitted my application, what do I do now?
17. I'm not behind in rent yet, but I will be soon. Can I apply?
18. Does this program help with move-in costs?
19. I don’t live in Pierce County. Can I still apply?