Performance measures are metrics used by Pierce County to determine the effectiveness and productivity of a contracted provider of homeless services. Performance measures are aligned with services provided, meaning they can vary depending on the provider.
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A performance target is the expected performance of a contracted provider of homeless services on a given performance measure. Like performance measures, targets may vary dependent on the services provided.
Most of these measured are mandated by the Department of Housing and Urban Development (HUD).
These measures are used to analyze renewal information in the NOFA process. For Continuum of Care (CoC) projects, measures help determine priority and tank in the overall NOFA process that Department of Housing and Urban Development (HUD) puts out annually.
The issue of homelessness has become a significant topic of interest over the last few years for elected leaders, community advocates and various stakeholders. Outcomes and other data related to our homeless funding, services and interventions are of particular importance to the community. Provider scorecards, along with other homeless crisis response system data, are a critical tool for monitoring performance and measuring results.
No, but there are many dashboards that allow for better transparency and data around programs and budget. Pierce County Planning and Public Works hosts “Open Project,” an interactive dashboard providing comprehensive information detailing the budget, spending and schedule information for the County’s capital projects. Other examples include Open Pierce County, Open Budget, and Open Checkbook.
Selecting the circled ‘i’ on a measure will provide you with more information about the data.
Gray means that measure is not applicable, or no records have been provided for that measure.
More information on the data, including acronyms and definitions can be found by scrolling to page 2 of the provider scorecard.
Yes, a downloadable version will be available through Open Pierce County when the scorecards are live.
This data is pulled directly from the Homeless Management Information System (HMIS), which collects, stores and aggregates data from most homeless service providers in Pierce County.
The data is updated monthly. During each update, an additional month of data will be posted and any updates submitted to HMIS by homeless service providers for prior months will be corrected.
Yes, you can see targets by selecting the circled ‘i’ in the upper right corner of each measure. Measures are color-coded to indicate if they are on track (green), progressing toward the goal (yellow), or off track (red). Gray means that measure is not applicable, or no records have been provided for that measure.
'Not applicable' means that measure is not applicable for that project type as performance measures vary for each one. 'No records' means that provider didn’t have any records for that measure.
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