What is a performance measure?

Performance measures are metrics used by Pierce County to determine the effectiveness and productivity of a contracted provider of homeless services. Performance measures are aligned with services provided, meaning they can vary depending on the provider.

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1. What is a performance measure?
2. What is a performance target?
3. Why did the County select these measures?
4. What does the County use this information for?
5. Why are scorecards done for homeless service providers and not other providers in Human Services?
6. Are there scorecards for other departments to measure county-funded projects?
7. What does the “i” mean on the score card?
8. Why are some measures colored gray?
9. How do I interpret this information?
10. Can I download the data to review the numbers?
11. Where does this data come from?
12. How often is the data updated?
13. Can we see the targets for each measure?
14. What is the difference between not applicable and no information?