I have been calling your inspector all day and I have not gotten a call back. Why is this?
Our inspectors spend most of their time in the field. Normally they come into the office in the morning to complete paperwork and return calls. They then go to the field to complete inspections for the rest of the day.

If you did not catch your inspector before he or she has left for the field, you will not normally get a call back until the next working day. We do, however, make every effort to return all calls within one working day.

Show All Answers

1. How do I schedule an inspection?
2. Why can't I re-schedule the same type of inspection I had today for tomorrow?
3. I have been calling your inspector all day and I have not gotten a call back. Why is this?
4. When I attempted to schedule my inspection through PASS, I didn't get the option for the type of inspection I need. What do I do?
5. What is a virtual inspection?