What is required to be an ombudsman?

To be an ombudsman in WA state requires getting certified. There is an extensive 36-hour certification training that involves both “classroom” time and time shadowing staff and volunteers in long-term care facilities. Additionally, monthly volunteer meetings are held that include continuing education, group problem-solving, encouragement, and coaching. Learn more about volunteering here: https://www.piercecountywa.gov/1302/Long-Term-Care-Ombudsman

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1. Why become a long-term care ombudsman?
2. What do volunteers say about being an ombudsman?
3. What is required to be an ombudsman?
4. What skills are important to being an ombudsman?
5. When did the ombudsman program start?
6. Where will I serve as an ombudsman?
7. My schedule is busy. Can I still be an ombudsman?
8. I don't know much about long-term care. Can I still be an ombudsman?
9. How do I get started as a volunteer ombudsman?