When did the ombudsman program start?

The ombudsman program started in 1972 as a demonstration program in five skilled nursing facilities focusing on complaint resolution. In 1978, amendments to the Older Americans Act required all states to establish an ombudsman program. Duties were expanded to assisted living facilities in 1981. In 2015, Final Regulations for the long-term care ombudsman program were published in the Federal Register and in 2016 the Older Americans Act was reauthorized.

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1. Why become a long-term care ombudsman?
2. What do volunteers say about being an ombudsman?
3. What is required to be an ombudsman?
4. What skills are important to being an ombudsman?
5. When did the ombudsman program start?
6. Where will I serve as an ombudsman?
7. My schedule is busy. Can I still be an ombudsman?
8. I don't know much about long-term care. Can I still be an ombudsman?
9. How do I get started as a volunteer ombudsman?