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2. Request for Technical Assistance with ServicePoint
   Provide a comprehensive description in the Narrative Instructions at the bottom. Please be specific and include pertinent details. Due to the large volume of requests and the prioritization of work, there may be a delay in the immediate processing of your request.
6. Person making the request*
7. Agency*
9. Phone number*
10. Email address*
12. Desired target date for assistance
14. Please submit a separate request for each topic, and include your comments in the Narrative Instructions.

    1. Assessments: create new or update
    2. Clients: merge duplicates, inactivate or unlock
    3. Password reset
    4. Projects: create new or update project (*See below)
    5. Reports: create custom report, modify existing report or reconcile errors. Include report name, prompts, assessment questions, calculations, etc.
    6. Self Sufficiency Outcomes Module: create new module or allow edit/deletion rights
    7. Service Transactions: create or update service quick list, add provider specific service or delete Need/Service
    8. ShelterPoint: create or update bedlist; create or edit shelter stays as a household
    9. Users: set up, delete or change
    10. Vendor: questions for our vendor
    11. Other
16. *Please complete the HMIS Project Request Form if you want to add a new project.
    HMIS Project Request Form
18. Client ID #
    Please include Client ID number - do not use client names
20. Narrative Instructions
    Be specific when describing your technical assistance request. Do not include any personal identifying information on this request. After the request is received and assigned, you will be contacted by the HMIS support staff.
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22. 1. Receive an email copy of this form.
23. Email address

    This field is not part of the form submission.

24. Submit

* indicates a required field