Toughbook Support

2. Name*

3. 5 Digit Number*

4. Phone Number

6. Shift

7. Work Location

8. Computer # (SHRxxxx)*

9. Date Issue Started
   Date Issue Started

11. The rubber keyboards in the car are being worked on. We will have a solution for those soon.

13. Issues

    Please select all issues you are experiencing. If possible, please describe any specifics in the box below.

    1. GPS
    2. Aircard Connectivity
    3. Keyboard Disconnecting
    4. Tablet Won't Charge
    5. Batteries not Holding a Charge
    6. USB Ports Not Working
    7. Physical Damage

    1. WiFi Won't Connect
    2. Touchscreen
    3. Log In Issues
    4. General Slowness
    5. Resolution Changing
    6. Functionality of Ergonomics
    7. Other (Please Specify)
15. Frequency/Severity of Issue
    -- Select One --One TimeMultiple Times a ShiftSeveral Times a WeekConstantlyLaptop is Unusable

17. Error Message / Problem

Leave This Blank:


19. 1. Receive an email copy of this form.
20. Email address

    This field is not part of the form submission.

21. Submit

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