FAQs • Pierce County, WA • CivicEngage

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Executive's Office - County Balanced Scorecard

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1. Why do we have a County-wide Strategic Plan?: The County Executive is committed to integrated strategic planning for departments, using a performance management framework

2. Why is the County using a Balanced Scorecard approach?

Everyone will use the same language - improved understanding.

Connecting the dots of the work we all do EVERYDAY

Why - A vibrant Pierce County where people choose to live, work, and raise a family.
How - Through collaboration and partnerships, Pierce County delivers efficient, innovative, and reliable public services to enhance our quality of life.
What - Our 12 strategic objectives

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Animal Services

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1. How do I report a barking dog?

Animal noise, especially barking dogs, is a common problem. Pierce County’s goal is to resolve the problem by encouraging neighbors to work together to find a reasonable solution.

Communicate With the Animal Owner

Talk to the animal owner about the problem. Sometimes owners are not aware of the problem, especially when they are not home. You may want to share some helpful tips from The Humane Society with your neighbor.

Make a Complaint

Complaints can be submitted by telephone, 253-798-PETS (7387) or by using the online form. This will allow Pierce County Animal Control to send a warning letter and regulations to the animal owner, making them fully aware of the problem.

Animal Noise Affidavit

2. Where do I license my dog?: See Animal Services.

3. How do I contact the Humane Society?: Humane Society
2608 Center Street
Tacoma, WA 98409
Ph: (253) 383-2733

4. Are there other locations where I can license my pet?

Yes, you can visit one of our subagents:

Auburn Valley Humane Society

253-249-7849

4910 A St. SE,

Auburn

Bayside Animal Lodge
253-851-9170
12615 134th Ave KPN,
Gig Harbor

Eatonville Licensing

360-832-8366

820 WA 161,

Eatonville

EZ Auto Title & Licensing
253-875-7732
22225 Mountain Hwy E,
Spanaway

Metro Animal Services

253-299-7387

1200 39th ave SE,

Puyallup

McCallum License Agency
253-841-0245
16126 Meridian E,
Puyallup

Northwest Spay & Neuter Center
253-627-7729
6401 Pacific Ave, Tacoma

Pet Ponderosa Resorts & Spas
253-847-7763
9211 204th St E,
Graham

The Humane Society
253-383-2733
2608 Center St, Tacoma

5. Do cats have to be licensed?: Yes, and they can be licensed online or in person at the Auditor's Office.
See Animal Services.

6. How long can my neighbor leave his dog chained to a tree?: There is no time limit for an animal being tied to a tree, however there are requirements for the proper collar to be used ie: no rope, chain, choke chain, or prong collar can be used. Swivels must be used so the animal cannot become entangled. Also no chain link bigger than 3/16th of an inch may be used to keep the animal tied.

7. What is the process for taking an animal away from an owner?: Animals are removed for several different reasons. Animals are removed for potentially dangerous and dangerous dog violations as well as cruelty cases. All animals that are seized are done so with a search warrant following the investigation.

8. Can I find out who made a complaint?: Fill out our
Public Records Request form.

9. Are poultry or livestock allowed in my neighborhood?: Animal Control does not enforce these codes. Planning and Land Services is where the citizen needs to be directed to for this type of a call or complaint. Planning and Land Services

10. How do I update my pet's status?: You can update your pet’s status by calling us at 253-798-7445, or by filling out a Pet Ownership Status Form.

11. How do I report a dog that is a menace?: A citizen needs to contact the PETS line (253) 798 - 7387 line to report the complaint. The citizen should have the animal owner address and animal description prior to making the complaint.

12. What are the fees to license my pet?: See Pet License Fees

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Assessor-Treasurer

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1. When are my property taxes due?: First half property taxes are due by April 30 and second half property taxes are due by October 31.

2. How do I pay my property taxes?

All checks must be made payable to Pierce County and may be mailed with the property tax remittance stub to the address listed below. If the stub is not included please be sure to include the parcel number.

Pierce County Finance
P.O. Box 11621
Tacoma, WA 98411-6621
Or brought with the property tax remittance stub to:
Pierce County Assessor-Treasurer’s Office
2401 South 35th Street, Rm 142
Tacoma, WA 98409
Office Hours: 8:30 am to 4:30 pm
Foreclosure Avoidance Payments:
Pierce County Assessor-Treasurer’s Office
Attention: Foreclosure Avoidance
2401 South 35th Street, Rm 142
Tacoma WA 98409-1498

To pay your property taxes with your Visa, MasterCard, Discover, American Express, or by debit or E-Check, simply visit the Assessor-Treasurer’s online parcel search or call our automated telephone system at (253) 798-3333 and have your parcel number ready. Enter your parcel number and follow the instructions for credit card or E-Check payments.

Note:

Credit card, debit, and E-Check payments are processed by an outside vendor.
The vendor collects a separate fee of 2.35% of the tax amount being paid on credit card payments and $.50 for each E-Check payment. The fee for debit card payments is $3.50 each.
The fee will be added to your total and show as a separate line item from your taxes on your credit card statement.

3. Why does my property value change each year?: The law requires the Assessor-Treasurer's Office to value property at 100% of the true and fair market value. True and fair market value is defined as the price a willing buyer will pay a willing seller. Assessed values are affected by the local real estate market and the real estate market is directly influenced by supply and demand. This affects the cost of materials, labor, and other incidentals required to build, market, and sell a home. We are required to conduct an annual statistical update of assessed values based on real estate transactions. Even if you have not made any improvements to your home, your value continues to follow the market activity in your neighborhood.

4. What can I do if I disagree with my assessed value?: If the taxpayer does not think that their property value is fair market value, they have the right to appeal to the Board of Equalization on or before July 1st of the current assessment year, or 60 days of the date of mailing of a value change notice or other determination notice, whichever is later. The taxpayer must provide specific reasons why he/she believes the Assessor's value does not reflect the true and fair market value (RCW 84.40.0301). The percentage of assessment increase, personal hardship, the amount of tax, and other matters unrelated to the market value cannot be considered.

To obtain an appeal form, contact the Pierce County Board of Equalization at (253) 798-7415.

5. Why haven't I received my tax statement yet?: If a mortgage company pays your taxes, the statement is forwarded to them at their request. If the mortgage company does not request your tax statement you will receive one by default as the tax payer of record. If a mortgage company does not pay your taxes and you have not received a statement by March 31, a copy may be obtained by calling the Assessor-Treasurer's Office at (253) 798-6111 or Toll Free within Washington State at 1-800-992-2456 . It is also advisable to confirm your mailing address in the event you find it necessary to request a statement.

6. How often does the Assessor-Treasurer's Office inspect my property?: Property is inspected once every six years, according to the Assessor-Treasurer's revaluation plan as approved by the Washington State Department of Revenue. If property is inspected more often it could be the result of one or a combination of the following:
• New Construction
• Board of Equalization or State Board of Tax Appeal
• Appraisal Review
• Sales Verification
• Segregation of Property

7. What gives the Assessor the right to photograph or enter my property uninvited?: The laws of the State of Washington require the Assessor-Treasurer or his authorized employees to periodically inspect all real property in Pierce County to determine its true and fair market value. (RCW 84.40.025) Although you may refuse private access to your property, you may not deny access to the Assessor-Treasurer or his employees. You may confirm the credentials of any employee seeking access to your property by calling the Assessor-Treasurer's Office at (253) 798-6111.

8. What will happen if I don't pay my first half tax in April?

Residential properties with 1-4 units: For charges in tax year 2023 and later, interest at 0.75% per month will be charged against the full year tax owing beginning May 1. You may still pay the first half payment plus interest up through October 31. For prior tax years, interest and penalty will be assessed according to the rules shown below.

All other properties: Beginning May 1, interest at 1% per month will be charged against the full year tax owing. In addition to the interest, on June 1, a 3% penalty will be charged against the full year tax owing and on December 1, another 8% penalty will be charged against the full year tax. Although interest continues to accrue as long as the tax remains delinquent, the penalty will not rise above a total of 11% (3% after June 1 and an additional 8% after December 1). (RCW 84.56.020) These interest and penalty amounts apply to both Real and Personal Property. You may still pay the first half payment plus interest and penalties up through October 31.

Exact amounts due may be obtained by calling the Assessor-Treasurer’s Office at (253) 798-6111.

9. My mortgage company should pay my taxes but they haven't. What should I do?: It is always the responsibility of the taxpayer to ensure that taxes are paid in a timely manner. You may call our automated telephone system at (253) 798-3333 or visit our online parcel search to be sure the taxes are current. If you have made arrangements with a mortgage company to pay taxes for you and if the mortgage company requests your tax statement, the Assessor-Treasurer's office will send it to them as a courtesy, but the responsibility for payment is always yours.

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Assessor-Treasurer - Foreclosure

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1. When is the foreclosure sale?: The 2023 auction will be held online with Bid4Assets facilitating the auction. The auction will open at 8:30 am on Tuesday, November 14, 2023 and close on Wednesday, November 15, 2023. A re-offer auction of properties will be held on Monday, November 27, 2023. Visit the Bid4Assets website for additional information including auction closing times.

2. Will my credit suffer if I just let my property go to a foreclosure sale?: Delinquent tax information is not reported to any credit bureau. Your name will appear in the foreclosure publication of delinquent taxes in the Legal Notices of the official county paper in mid-to-late summer.

3. Why are you notifying me now that my taxes have been delinquent for several years?: The office sends out a tax statement to the last known address of the taxpayer each February. If the statement is returned because of an incorrect address, we then research all available resources to try to find the current address. The statement lists current and delinquent taxes owing. If you have not received a tax statement, please call the office at 253 798-6111 to request one or to ask for the amount due. It is the taxpayer's responsibility to provide address change information.

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Assessor-Treasurer - Mobile Homes

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1. How do I verify that a manufactured/mobile home has been moved only once?

When a manufactured/mobile home is purchased from the factory or dealership, three Homeowner Information Identification cards are completed. The site address of where the home is moving is listed on these cards. One card goes to the manufacturer, another card is kept by the dealership, and the third card is given to the purchaser. These cards identify the location of the original move.

The dealership, manufacturer, and the homeowner’s manual should have a copy of the Homeowner Information Identification card in order to confirm the original move.

The Assessor-Treasurer’s Office does not have this information. A move permit is not required when a new manufactured/mobile home is originally moved from the factory or dealership.

2. Why isn't my manufactured/mobile home value going down annually? Shouldn't it depreciate like a car?: Manufactured and mobile homes are subject to the same market forces as other real estate, whether they are located in a park or on an individually owned site. They depreciate due to age and condition the same as site built homes, but market forces can also cause them to appreciate. The Assessor is required by law to assess all manufactured/mobile homes at 100% of market value annually.

3. Isn't the N.A.D.A. or Blue Book a better indication of the value of my manufactured/mobile home?: The N.A.D.A. Manufactured Housing Appraisal Guide or 'Blue Book' is only used as a guideline to determine the average retail value of a manufactured or mobile home. This book is used primarily by dealers to establish prices before moving and set up costs. In order to establish the local market value for a manufactured home, (whether it is in a park or on its own land) a physical appraisal must be done.

4. I sold my manufactured/mobile home two years ago and I'm still getting the tax statement. What should I do?: Please contact the Assessor-Treasurer's Office, Mobile Home Department at (253) 798-3676 or (253) 798-2718. You will be asked such questions as, Who did you sell it to? Did it move? Did you transfer title or complete a seller's report? Any information you can provide will assist the office in making the appropriate changes to the account and ensuring that the tax statement and all other related information are mailed to the purchaser rather than yourself.

5. I just purchased my manufactured/mobile home for less than the assessed value. How can my value be more than I paid for it?: Market value of your home is not necessarily determined by its purchase price. The sale must meet the definition of fair market value. Market Value means the amount of money a willing buyer, not obligated to buy would pay a willing seller, not obligated to sell. (WAC 458-14-005) Distress sales, sales of repossessed homes, estate sales and relative sales are not typically considered as representing fair market value. When a manufactured or mobile home is sold and it has to be removed from a site, the sale price is typically discounted to reflect the cost of moving and resetting the home.

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Assessor-Treasurer - Personal Property

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1. What is personal property?: Personal property is used in business operations. The chief characteristic distinguishing personal property from real property is mobility. Land and improvements are considered real property. Unless specifically exempted by law, all other property is taxable as personal property.

2. How often do I have to file a personal property asset listing?: Once a Personal Property Account is established, business owners will be provided asset listing information in late December. Asset listings should be reviewed, updated as necessary, and submitted by April 30th to avoid late filing penalties. Business owners are responsible for filing the Personal Property Listing every year. This is true even if the business owner does not receive the Personal Property Listing information. The penalty for failing to file a Personal Property Listing is 5% per month of the total assessed tax due the following year, up to a maximum penalty of 25%. (RCW 84.40.040, 84.40.130)

3. What happens if I do not pay my personal property taxes?: By law, a lien on personal property exists from the time the Assessor-Treasurer's office lists and values the property until the tax is paid. If the tax is not paid, the treasurer may place a tax lien on the property owner's real property. (RCW 84.56.070)

4. How am I taxed on my personal property?: Personal property is subject to the same levy rates as real property. Business property owners are required to file an annual listing of Personal Property used in the conduct of a business by April 30 each year. Personal Property listings must list all taxable property located in the county as of 12:00 noon on January 1 of that year. Business property owners are required to file a separate listing for each business location in Pierce County. This is because we must, by law, allocate assessed values to the taxing district in which the property is located. (RCW 84.40.040, 84.40.130)

5. Will I receive a personal property tax statement?: Property tax statements are mailed during February each year. If the amount of tax due is $50.00 or less, full payment is due by April 30. If the tax due is over $50.00, half of the amount may be paid by April 30 and the balance by October 31 without incurring a penalty for late payment.(RCW 84.56.070)

6. Why is there a late file penalty on my tax bill?: The Late File Penalty is assessed if the previous year's Personal Property Asset Listing was filed after the April 30th due date or not filed at all. The penalty is calculated at 5% of the tax amount due for each additional month, or fraction thereof, that the Personal Property Asset Listing was received after April 30th to a maximum of 25%. (RCW 84.40.130)
Example: 2005 Listing received in August (4 months late)
2006 Tax Amount Due: $1,000.00
Late File Penalty: 20%
2006 Total Amount Due: $1,200.00

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Assigned Counsel (Public Defender)

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1. Who is my attorney?: If you or your juvenile qualify for assigned counsel, an attorney will be appointed to represent you for your current court case only. You can find out the name of the attorney appointed to your case, by either contacting the DAC offices at 253 798-6062, or if the case is a non-confidential Superior Court criminal case, this information can be accessed online through our Legal Information Exchange (LINX) application. In either circumstance, please be prepared with your case number, date and time of your next court appearance, and the courtroom number you are scheduled to appear in.
Remember, you / your juvenile must appear in court on the next scheduled court date whether or not there has been contact with an assigned attorney. Failure to appear may result in a bench warrant being issued for you or your juvenile’s arrest. Legal Information Network Exchange (LINX)

2. How do I contact my attorney?: Our staff directory located on our home page provides the mailing address, phone number and email address for all of Assigned Counsel staff.
Staff Directory

3. What if I don't qualify for a DAC attorney?: Once you have been screened, if it has been determined you are not eligible for assigned counsel legal services, you may wish to hire a private attorney to represent you in your case. Resources for finding private legal assistance can be found at the Tacoma / Pierce County Bar Association at (253) 383-3432 and Legal Aid at (253) 572-4343.

4. How do I quash a warrant?: The process for quashing a warrant is different for each court. Please visit our "Quashing a Warrant" page under For Clients and Families. Quashing a Warrant

5. How do I contact my DAC assigned panel attorney?: To find the contact information for your DAC assigned panel attorney, you can contact our main office at (253) 798-6062, and speak with our receptionist. Please have your cause number available. If you know the name of your attorney, you can also visit the Washington State Bar Association (WSBA) website.
WSBA Lawyer Directory

6. What will happen at my next court date?: For a list of the most common hearings, please visit our "Types of Hearings You Will Have" page under For Clients and Families. Types of Hearings You Will Have

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Auditor - Auto & Boat License

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1. Where can I go to get an emission test?: Find a station on the Washington Vehicle Emission Check Program website.

2. Where do I get my driver's license?: Check the Washington State Department of Licensing website.

3. When are renewal notices mailed?: Typically it is 60 days prior to your expiration.

4. I bought a car with no title. What do I do?: Learn how to replace a title.

5. How much are my tabs?: Find out how much it will cost to renew your vehicle tabs and registration on the Washington State Department of Licensing website.

6. I sent my check in last week. Where are my tabs?: You should receive your tabs within 10 business days.

7. How do I license my vehicle?: Learn about transferring ownership.

8. Did you know a mobile home needs a title?: Learn about a Manufactured Home Application.

9. How do I replace a lost or stolen registration?: Learn how to replace a registration.

10. Why do I need to apply for a title?: Learn about transferring ownership.

11. Have you sold a car?: Protect yourself and complete a Sellers Report immediately!

12. What if my car is worth less than fair market value?: Learn about how vehicles are valued by reading
Use Tax Facts for Vehicle Transactions.

13. Questions about Sales Tax Collection Schedules?: Visit the Department of Revenue website.

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Auditor - Elections

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1. How do I register to vote?

There are three ways to register to vote:

Online
In person at the Pierce County Election Center, 2501 S 35th St, Suite C, Tacoma, WA 98409
By mail - Call and a form can be mailed to you. (253) 798-VOTE (8683)

2. How do I change my address or name on my voter registration?: To update your address or change your name visit VoteWA.

3. How do I get a replacement ballot?: If you did not receive or need a replacement ballot, please call our office at 253-798-VOTE (8683).

4. Where can I get voter data?: Fill out, pre-pay, and submit a Registered Voters Data Order Form

5. What are under and over votes?: An under vote is when a voter chooses not to vote on a specific race or issue. An over vote is when a voter votes for two or more candidates in a race or votes for both "yes" and "no" on an issue.

6. How do I change my political party?: Washington State does not register voters by political party or party affiliation.

7. Why did I get a jury summons?: Jury summons are mailed by Pierce County Superior Court Jury Administration. The courts use both the voter registration file and the Washington Drivers License list to choose potential jurors.

8. Do I need a stamp to mail my ballot?: Returning your ballot is easy! No stamp is required if you are mailing your ballot or using a ballot drop box.

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Auditor - Elections - Candidates

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1. When can I file for office?: 2019 Candidate Filing - File online 24/7 starting Monday, May 13 at 9:00 AM through Friday, May 17 at 4:00 PM. See the Candidate Filing page for more information.

2. What do I need to do before filing for office?: Verify you are registered to vote in the district for which you are filing and read the 2019 Election Guide for Candidates. See the Candidate Filing page for more information.

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Auditor - Elections - Put an Issue on the Ballot

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1. Where does a Pierce County jurisdiction submit a resolution to be on the ballot?

A resolution may be emailed to the Elections Division at [email protected] however, an original signed or certified copy must also be submitted in person or mailed to Pierce County Elections, 2501 S 35th St, Suite C, Tacoma, WA 98409 by the applicable deadline. A Mandatory Resolution Cover Sheet is also required. An Explanatory Statement and a Committee Member Appointment Form must be emailed to [email protected] by the same applicable deadline.

Be sure to read the 2019 Election Guide for Jurisdictions for more detailed information.

2. I have been appointed to committee. Where do I find the words limits for statements?: See the 2019 Election Guide for Jurisdictions for Voters' Pamphlet Statement guidelines.

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Auditor - Elections - Voting

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1. How do I challenge a voter registration?: A challenge must be based on the challenger's personal knowledge. Registered voters and county prosecuting attorneys may file a Voter Registration Challenge Form.

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Auditor - Excise Tax

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1. Why do I need an excise tax affidavit?: Every document recorded in Washington that conveys fee interest in real property, whether taxable or not, requires a fully completed excise tax affidavit pursuant RCW 82.45 and WAC 458-61A-303 (2). (Collateral deeds and easements given without consideration are stamped “Exempt” and do not require an excise tax affidavit).

2. Who is responsible for paying the excise tax?: Excise is a seller’s tax per WAC 458-61A-301(1)(b)

3. How do I calculate excise tax?: The rate of tax in Pierce County varies by location, so the property’s tax parcel number is used to calculate tax due. You can use the excise tax calculator or call us for a calculation of tax. You can view the rate sheet by municipality. Tax must be paid by check or in cash. Excise Tax Calculator

4. How do I create a deed?: You purchase a blank deed form from an office supply store, or possibly from an internet site. The deed must have a minimum of one inch margins on each side of every page, and a three inch margin on the top of page one. The deed must be fully completed, signed by the grantor(s) in front of a notary. (We do not have a notary in our office.) If you aren't able to prepare your deed, only an attorney can assist you.

5. View More FAQ: *

6. How do I complete an excise tax affidavit?: All three excise tax forms are available in our office and on our website.

7. What do I do when I sell my mobile home?: The seller of a used, non moving mobile home must pay excise tax within one month of the sale; a mobile home affidavit is required, which must be signed by both seller and buyer; or an agent of each. Before excise can be collected, personal property taxes must be paid in full for the current year if the mobile is sold, and must be paid current if it is not a sale (gift, inheritance, etc.) Both must be paid before the title can be transferred.

8. Where do I get the excise form and how do I complete it?: All three excise tax forms are available in our office and on our webpage.

9. Why do I need an additional form for the gift exemption?: The Supplemental Statement is required for certain types of transactions, both taxable and non-taxable.

10. How do I find out if my transaction is Exempt from Excise Tax?: Contact our office for Exemptions from Excise Tax.
Real Estate Excise Tax rules effective December 17, 2005. See WAC 458-61A

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Auditor - Marriage

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1. How do I change my name?: You need to purchase a certified copy of your marriage certificate. You will need to work with each agency to identify name change requirements. All marriage license documents are signed with one's current legal name, never the intended new name. There is no legal requirement for a name change after getting married; it is a right a couple may choose to exercise. If you intend to change your name after marriage, check with each agency for its requirements to change your records. If an agency requires more than a certified copy of your marriage license, check with Pierce County District Court for details on a court-ordered name change. Washington state law does not impose a time limit after the wedding by which a name change must be accomplished. However, if you are making the change more than a year after your wedding, check with each agency to determine if a certified copy of your marriage license will suffice to change your name with them.

2. How do I get a copy of my marriage certificate?: If you applied for your license in Pierce County you can purchase copies online, once your marriage certificate is returned. Certified copies are $3 each. Please follow our instructions to Order Marriage Records Online
Marriage Records Request Form

3. Has my marriage certificate been returned?: You can check online. Click on “Search Marriage Index” to search under either party name. If status shows as returned, then your certificate has been returned. Or call our office at (253) 798-7435.

4. Can the three day waiting period be waived?: No, it is a state law.

5. What are the minimum ages for applicants?: Both must be 18 years of age or older.

6. What if one of the applicants is 17? Can he/she get a license?: Yes, as long as the parent or legal custodian is present with the applicant and provides their consent and proof of age for the underage applicant. (drivers license and birth certificate)
The parent or guardian must complete an
Affidavit of Guardian form.

7. How do I get divorced?: Divorces are filed with the County Clerk's office. Please contact the Clerk's office at (253) 798-7455.

8. How long is a marriage license valid?: 60 days

9. What type of ID is accepted?: Picture ID with name and date of birth…driver’s license, State ID card, military ID, Passport.

10. Is there a waiting period before I can use the license?: Yes, Washington state law requires a 3 day waiting period.

11. Is the license only valid in Washington?: Yes, it is only valid in Washington State.

12. How much is the marriage license?: $72 cash, check, money order, or credit/debit (in person only).
Auditor Fee List

13. What if I lost my marriage packet?: You can purchase a duplicate packet for $6.00. Contact our office at (253) 798-7435 for more information.

14. What do I need to bring in?: Picture ID with birth date, both applicants must be present unless the application is notarized, and $72.00.

15. Is all information on the marriage certificate mandatory?: Yes, you must complete all items on the marriage certificate.

16. What if the person doesn't know the information on one of the parents?: You may enter "unknown" for one of the parent's information. You must list at least one of your parents name and place of birth.

17. What if I don't know the information at the time I apply, but I can find it before we are married?: You can leave the information blank, then fill out the information before you are married.

18. What if one of us is not legally divorced yet, can we still apply for a marriage license?: No, the divorce must be final and filed before the applicants can apply for a marriage license.

19. Can we get married again in Washington even if we are legally married in another state or country?: You can’t apply for a marriage license in Washington because you are already married in another state or country. You could still have a ceremony, but you would not apply for a marriage license with the county office.

20. What are the steps after the marriage ceremony has taken place?

- Your officiant will return the signed marriage certificate to our office for recording.

- Mail your request for certified copies to the Auditor’s Office.

- You will take the certified copy of the marriage certificate to Social Security and your local driver’s license office for your name change.

21. What if I'm unable to print my completed marriage application for notarization?: You can print the application here and manually complete it. However, you MUST complete the online form too.

22. I'm performing a wedding ceremony what do I need to do?

Who may solemnize? (RCW 26.04.050)

• The following named officers and persons, active or retired, are hereby authorized to solemnize marriages, to wit: Justices of the supreme court, judges of the court of appeals, judges of the superior courts, supreme court commissioners, court of appeals commissioners, superior court commissioners, any regularly licensed or ordained minister or any priest, imam, rabbi, or similar official of any religious organization, and judges of courts of limited jurisdiction as defined in RCW 3.02.010.

If I am an ordained minister do I need to register my certificate with Pierce County?

• Pierce County does not keep a registry of Ordained Ministers.

Please make sure to familiarize yourself with the Marriage Certificate.

• The certificate must be filled out completely,
• Pay special attention to the dates the certificate is valid,
• That all parties, witnesses, and person solemnizing have signed the Marriage Certificate,
• And that you have complied with all RCW’s.

If you have further questions refer to RCW 26.04

23. Can I apply for a license in WA if I am an out of state resident?: Yes, if you will be married in Washington state.

24. Is the application fee refundable?: The marriage application fee is non-refundable.

25. I received a certified copy of my marriage and it is past the valid dates on the certificate. Is it still valid?: Yes. The validity dates on the marriage certificate are the dates that your marriage ceremony had to be performed between. It has nothing to do with your copy.

26. How do I change information on my marriage certificate?: Click here to complete the Affidavit for Correction. This form can be used for minor spelling changes in name, date, place of birth or gender. Please see form for complete list.

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Auditor - Passports

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1. How much does a passport cost?: See Auditor's Passport Fees.

2. How do I get a passport?: First time passport applicants, children, or those whose passport has been issued more than 15 years ago must apply in person at an acceptance agent’s office.
You will need proof of US citizenship, picture ID, passport photos, and payment for the passport.

3. How long does it take to get a passport?: 6 weeks for routine service
3 weeks for expedite (additional $60 fee)

4. What forms of payment do you accept?: Separate check or money order for each applicant for passport book/card fee.
Cash, check, money order, or credit/debit cards for agency and photo fee.

5. Other Frequently Asked Questions: Visit Department of State website for Frequently Asked Questions

6. How much are passport photos?: Photos are $12.00 a set.

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Auditor - Public Disclosure

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1. Who is the Ethics Commission?: Refer to Pierce County Code of Ethics
3.12.070

2. What are the Enforcement Procedures?: Refer to Pierce County Code of Ethics
3.12.080

3. What is Lobbying?: Refer to Pierce County Code of Ethics
3.12.020

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Auditor - Recording

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1. What are the fees for recording?: See Recording Fees.

2. What are the requirements for recording a document?: See Recording Requirements

3. How do I search for recorded documents?: Search by name and date in Document search

4. What documents can be found using the parcel search through PublicGIS?: Please see our list of available documents.

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CCN Frequently Asked Questions: New Customer Policy

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1. Why did the CCN make the decision to require a one-time activation fee for new customers?: Pierce Transit and Pierce County invested over $44M into the Single County Wide Communications System (SCWCS) infrastructure. In order to comply with the state law that prohibits gifting of public funds, the CCN Executive Board adopted a one-time activation fee to recover the initial investment.

2. Will this impact current or future public safety/first responder customers?: No. Public safety/first responder customers will not be required to pay the activation fee.

3. Is there benefit of adding new customers onto the SCWCS?: Yes. As more customers come onto the network, the subscriber rate will decrease for all customers.

4. Will all new customers be required to pay the activation fee (option #1) adopted by the CCN Board?: No. Only non-public safety agencies will be required to pay the activation fee.

5. How will the activation fee be collected?: New customers can negotiate the terms for this fee. Options include payment over time or payment in full at contract execution.

6. Will first responders have to “compete” with other agencies such as utilities, school districts, general government, etc. for airtime on the system?: No, First Responders and Pierce Transit will always have priority on the system.

7. The rate model shows that 11,294 units is the maximum allowable capacity of subscriber units on the system, equal to 80% of the system. How was this number developed?: Determining the actual system capacity is a complex process as each customer’s operational requirements, talk groups, etc. are unique and have differing impacts on the available capacity of the SCWCS. The calculation was developed using a standard method averaging capacity usage at peak times.

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Clerk of the Superior Court - Dissolution of Marriage Questions

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1. Where do I get dissolution papers?: Washington Pattern Forms are available in the Pierce County Law Library at the County-City Building or on the Washington State's Courts website. Dissolution 'kits' with forms are also available from some office and legal supply stores, legal messenger services and book stores. Care must be used in buying 'kits' in order to ensure that the forms contained in them are the 'Pattern Forms' approved by the Supreme Court. Note: Pattern Forms should not be altered in any way! Court rules require specific margins all all forms.

2. I have questions about filling out my divorce/custody/modification papers.: You can make an appointment to see the Court Facilitator at 253-798-3627. The cost is $20 for a half an hour appointment.

3. I need a copy of my divorce decree.: You can purchase copies of documents from the LINX website( https://linxonline.co.pierce.wa.us). Once on the site click the "search" tab and either type in the case number or do a search by name. Once the case displays click the "purchase copies" button located in the upper right corner of the page and follow instructions from there. ***Purchased copies are NOT mailed. You are required to print them.***

4. How do I get an appointment with the Court Facilitator?: Call the appointment line 253-798-3627. The cost is $20 per appointment.

5. Where can I pay child support?: Child support ordered to be paid through the Clerk of the Superior Court may be paid in Room 110 of the County-City Building. Support ordered to be paid through the Washington State Central Support Registry (WSSR) must be paid directly to WSSR at P.O. Box 45868, Olympia, WA 98504-5868.

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Clerk of the Superior Court - Domestic Violence

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1. Where do I go to get a Domestic Violence restraining order?

Petitions for Domestic Violence orders may be obtained, and assistance in properly completing them, either electronically or on paper, in Room 110 of the County-City Building and at kiosks that are available at the Crystal Judson Family Justice Center, 718 Court E, Tacoma, and at the YWCA of Pierce County, 405 Broadway, Tacoma.

There are also kiosks located throughout Pierce County. Domestic Violence Kiosk Locations

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Clerk of the Superior Court - General

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1. Where is the Office of the Clerk of the Superior Court (County Clerk) and what hours is it open?

**COVID-19 has impacted lobby hours and services. Please call ahead, 253-798-7455, for up to date information on hours and services.**

The Office of the Clerk of the Superior Court is located in Room 110 of the County-City Building at 930 Tacoma Ave. South, Tacoma, WA 98402-2177. It is open to the public from 8:30 a.m. to 4:30 p.m., Monday through Friday (except legal holidays).

2. What does it cost to file a case in Pierce County Superior Court?: The filing fees for Superior Court matters are established by the Revised Code of Washington (RCW) and vary based on the type of case being filed. Filing fees must be paid by cash, money order or cashiers' check, personal checks are not accepted. For a listing of filing fees refer to the Clerk's Fee Schedule

3. Where do I go to get a Domestic Violence Restraining Order?: Petitions for Domestic Violence orders may be obtained, and assistance in properly completing them, either electronically or on paper, in Room 110 of the County-City Building. There are also kiosks located throughout Pierce County. Domestic Violence Kiosk Locations

4. How do I find out the date/time/place of my court hearing?: Information regarding hearings in the Superior Court is available on the LINX - Legal Information Network Exchange website.

5. How can I find out the status or what happened in a case?: The status of most Superior Court cases is public and is available for review on-line at the LINX - Legal Information Network Exchange website.

6. Can you recommend an attorney to take my case?: The Clerk's staff may not recommend attorneys. The Tacoma-Pierce County BAR Association has a Lawyer Referral Service through which you may get names and addresses of attorneys. Their office is located at 620 Earnest S. Brazill Street, Tacoma, WA . Their office hours are 8:30 - 10:00 AM and 1:00 - 3:00 PM and their telephone number is 253-383-3432.

7. Where do I get a Certificate of Rehabilitation to reinstate or obtain a concealed weapons permit?: The packet containing information regarding the required documents may be obtained in the Office of the Clerk of the Superior Court 930 Tacoma Ave S Room 110, Tacoma, WA 98402.

8. Instructions for Issuance of Out of State Subpoenas: Pursuant to the Uniform Interstate Deposition and Discovery Act (ACT).
The act creates a uniform mechanism by which litigants may present to the clerk of a court located in the state in which discovery is sought with a subpoena issued by a court in a trial state. Once the clerk receives the trial state’s subpoena, the clerk will issue a subpoena containing the same.
The following instructions are used in an existing out of state case when a Pierce County deposition subpoena is needed. Please include the following with your packet.
1. Letter of instruction to the Clerk of Pierce County Superior Court.
2. A copy of the issued trial courts subpoena.
3. A Subpoena for Pierce County Clerk to issue.
The subpoena must:
(a) Incorporate the terms used in the foreign subpoena; and
(b) Contain or be accompanied by the names, addresses and telephone numbers of all counsel of record in the proceeding to which the subpoena relates and of any party not represented by counsel.
4. Pierce County Issuance fee of $20.00 per subpoena issued.
5. Self addressed stamped envelope for return of issued subpoenas.
6. Submit all documentation to Pierce County Clerk’s Office, 930 Tacoma Avenue South, Rm 110 Tacoma, WA 98402.

9. How do I restore my firearm rights?: Here are the instructions for petitioning the Court to restore your firearm rights. Instructions for Restoration of Firearm Rights

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Clerk of the Superior Court - Pretrial Services

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1. I was just released from custody, what do I need to do?: You need to report to Pretrial Services in person (930 Tacoma Ave S Room 108, Tacoma WA 98402) within 24 hours of your release from custody. If you were transferred to another jurisdiction after your release from Pierce County Jail, you need to report to Pretrial Services within 24 hours of your release from that jurisdiction.

2. What happens if I miss a court date?: If you do not report to court, a bench warrant will be likely be issued and bail jumping charges may be filed. Contact your Attorney of Record or Pretrial Services at 253-798-3781 immediately to make arrangements to address the warrant.

3. What happens if I miss my Pretrial Services appointment?: Contact Pretrial Services at 253-798-3781 as soon as you realize you missed your appointment and be sure to leave a message with telephone number where you may be reached. Failing to report to Pretrial Services as directed is a violation of your release conditions, and depending on the circumstances of your case, the court and legal parties may be notified regarding your failure to comply.

4. How do I find my next court date?: You can contact your Attorney of Record, Pretrial Services at 253-798-3781, or look up your Pierce County Superior Court case online through LINX.
Legal Information Network Exchange (LINX)

5. How do I get in touch with my attorney?: If you have an attorney with Department of Assigned Counsel, you may locate their staff directory here.

6. I keep trying to call, but a recording tells me I'm not eligible for telephone check ins. What do I do?: You are likely trying to call the Pretrial Services text only number from where you receive automated reminders. To call Pretrial Services to complete a telephone check in, you need to call 253-798-3781.

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Clerk of the Superior Court- Criminal Questions

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1. How do I quash a warrant?: Call Department of Assigned Counsel 253-798-6062

2. Can I pay my Superior Court ordered fines online?: You are now able to pay Superior Court ordered fines on line at www.pierceclerk.com or by phone 1-800-701-8560

3. Where do I get a Certificate of Rehabilitation to reinstate or obtain a concealed weapons permit?: The packet containing information regarding the required documents may be obtained in the Office of the Clerk of the Superior Court 930 Tacoma Ave S Room 110, Tacoma, WA 98402.

4. How do I restore my firearm rights?: Here are the instructions for petitioning the Court to restore your firearm rights. Instructions for Restoration of Firearm Rights

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Community First Village

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1. What is a community village?: We believe that one of greatest causes of homelessness is a profound, catastrophic loss of family and a healthy community. That’s why housing for individuals experiencing chronic homelessness should do more than just provide a roof and a bed. Our village will develop a community with supportive services and amenities to help address an individual’s relational needs, empower them to build relationships with others, and experience restoration within a broader community.

2. Why should taxpayers pay for this?: The per unit cost will be about half the cost of typical public housing and most of the revenue needed for the project will come from private donations, not taxpayers. For every homeless person lifted permanently off the streets, there is a significant savings in the costs of law enforcement and medic contacts and emergency room visits.

3. Is the County going to manage this?: The Tacoma Rescue Mission will own and operate the village.

4. Will you have security at the village?: Yes, the entrance will be controlled. The village will be fenced, a surveillance system will be in place, proactive staff and volunteer residents will engage residents at the individual level, dedicated security staff will monitor the grounds 24/7, and the area outside the community will be monitored as well. The most effective means of ensuring a safe environment will be the pride residents take in their neighborhoods.

5. Will there be any restrictions on the residents?: To live in the village, residents will be expected to pay rent, be a good neighbor, and obey the law.

6. What kind of services will be available for village residents?: Residents will have onsite a) mental health and addiction recovery treatment, b) job training and employment opportunities, c) case management, d) volunteers and staff living alongside residents in each neighborhood to engage formerly homeless residents and build community.

7. With CFV being a county co-led project, will the village comply with all applicable county, state and federal land use and environmental law?: Yes, the project must comply with all applicable county, state, federal and environmental laws.

8. There are clearly a lot of wetlands in and near the site. How are you going to protect them and the wildlife inhabiting the area?: There is sufficient dry land (about 27 acres) on which to build the village. Over 58 acres will not be developed, including wetlands. We will comply with all federal, state and local land use and wetland regulations to protect the habitat for the wildlife in this area.

9. Won’t the property values near the site be negatively impacted by the village?

We recognize some may be concerned about property values because residents of the village will be formerly homeless. However, residents will choose to live at the village, be given many opportunities for personal transformation, and must comply with the law, pay rent and be good neighbors. With the strong focus on community, and staff engaging residents, we believe it will be as safe as Community First! Village in Austin, the model our village is following. According to the Austin CFV website: “Crime statistics for the three-mile area surrounding Community First! Village show a dramatic contrast to what we experience in our neighborhood.” https://mlf.org/faqs

10. Won’t the village become a magnet for crime and drug selling?: The entrance will be controlled by a manned security gate, the village will be fenced, a monitored surveillance system will be in place, proactive staff and volunteer residents will engage residents at the individual level, dedicated security staff will monitor the grounds 24/7, and the area outside the grounds will be monitored as well.

11. Spanaway already has more than its share of problems with homelessness and crime. Isn’t the village going to make things worse?: Persons living on the streets of Spanaway will be prioritized for the first 50 microhomes, so in fact the village should make things better. We all should want individuals experiencing homelessness out of encampments and off the streets and living instead in the structured, accountable, and restorative environment of the village.

12. Your original proposal indicated the residents would be served by septic, and not a sewer. Shouldn’t you connect to the sewer to protect wetlands, groundwater, and nearby Spanaway Lake?: We have listened to the community and agree the village will be better served by sewer. We changed the proposal and the entire village will be connected to the nearby sewer line.

13. Aren’t you going to just isolate the formerly homeless living there? Won’t they be unable to get the help they need?: The village is near busy Pacific Ave and will be served by a shuttle van to take residents to services and to the nearby Pierce Transit bus stop and transit center a few minutes away. A behavioral health and primary care clinic for those insured by Medicaid is less than 5 minutes from the village, and shopping is less than 10 minutes from the village.

14. Will you admit those with a criminal background?: Potential resident applications will be reviewed on a case-by-case basis taking into account last known address, duration of time spent homeless, disability, veteran status, and criminal record. For those with a criminal background, the review team will consider multiple factors, including nature of crimes committed, rehabilitation efforts, engagement with therapeutic resources, etc. We are deeply committed to the safety and security of the community within and surrounding the village. The application review team will include a member with extensive law enforcement experience to advise the process.

15. How can you put that much residential density on roughly 21 acres? Aren’t you violating land use laws?: The County’s residential density provisions allow the number of contemplated microhomes and will not violate zoning laws.

16. How many people will you house: The first phase contemplates 150 formerly homeless residents, and 21 volunteer residents. The second phase will house approximately 100 formerly homeless and 7 volunteer residents. Volunteer residents are not formerly homeless individuals but those who agree to live alongside, engage, and help build community with formerly homeless residents.

17. Why are you building free housing for homeless people?: The housing will not be free to residents. All are expected to pay rent and can work onsite to earn a dignified wage to help with the cost of rent.

18. How big is the village? How much land is it going to use?: The village will take several years to complete and likely a minimum of 6 years to reach full residential capacity. We plan by year six, 250 formerly homeless residents and 28 staff and volunteer residents to help build community. We will use approximately 27 of the 85 acres.

19. How can I ask questions or register a concern?

Please get in touch with us at https://www.piercecountywa.gov/village

20. I think this is a great idea – how can I get involved?

Thank you! Please sign up and stay informed as the project moves forward. There will be volunteer, in-kind, and regular donation opportunities in the future. Additional information can be found at:

www.piercecountywa.gov/village.

21. Why was there not a vote on this village prior to developing a site plan?: Last fall the County took a vote to set aside $22 million of American Rescue Plan Act dollars for its own community village in the 2022-2023 Biennial Budget. This allocation was to help cover the costs of land acquisition, infrastructure, and pre-design, and assumes substantial private and other funding for the construction of microhomes and other structures. The final proposal has been submitted to Council, which is expected to vote whether to release the $22 million in November 2022.

22. Why doesn’t the County build the village on the vacant K-Mart site on Pacific Highway in Spanaway instead of the current proposed site?: To build sufficient microhomes, operate onsite services and employment opportunities, and provide a secure and safe environment, we will need at least 20 acres. The K-Mart is approximately 11.7 acres and so cannot accommodate the necessary services.

23. What will this do to traffic in the area? Where will everyone who works or lives there park?: Parking will be provided onsite for residents and staff based on existing county code parking requirements. A traffic study will be prepared in connection with the conditional use permitting process and the village will comply with any specific requirements imposed by the hearing examiner reviewing the permit.

24. This site is close to JBLM and is in a very loud area, which doesn’t seem therapeutic for recovery. Why was this place chosen over the other options?: We have met with JBLM representatives and they concluded, as do we, that the site is not within the McChord take off and landing flight areas, is outside of the airport clear zone, and does not produce levels of noise which might negatively impact residents. The residential area of the site is far removed from busy Spanaway Loop Rd and quiet and relaxing. Surrounded by woods, we believe the village will be therapeutic for residents and contribute to their restoration.

25. I heard that the Pierce County Village project has already gone through a SEPA process and the County’s SEPA official issued a Determination of Nonsignifance (DNR) for the project. Is that true?

No that is not correct. The DNR some may be referring to was in connection with a proposed code change that would permit shared housing villages in areas zoned Residential Resource. The DNR does not pertain to the proposed PC Village project itself. When the project permit application is filed later this year, SEPA review will be triggered, which includes reports and studies regarding whether the project is DNR or an Environmental Impact Statement should be required.

Here is a more detailed explanation about SEPA and the proposed code change from the County’s Planning Department:

Overall, SEPA rules are defined by state law and Ecology’s administrative rules. Unless exempt, both non-project such as development regulation amendments and projects are required to conduct a SEPA review and issue a determination. The review of materials and determination is made by a Lead Agency and SEPA Responsible Official who are responsible for compliance with procedural requirements. It is common across the state that cities and counties are the lead agency within their jurisdiction and designate a responsible official for non-project and project types. Any modification to proposed actions are subject to additional SEPA review.

The code amendment to Shared Housing Villages is considered a non-project SEPA action. For project applications such as a Shared Housing Village at a particular site, at the time of application submittal project-level SEPA review and determination would be triggered.

For the code amendment that was before the Planning Commission, the County’s Responsible SEPA Official issued a Determination of Nonsignificance (DNS) for the non-project action. This DNS was issued on December 6, 2022 and had an associated comment period. At the January 10, 2023 Planning Commission deliberation, they recommended modification to the proposal. This modification would trigger additional review by the SEPA Responsible Official. For more information on the code amendment, please visit this website:

For more information on the code amendment, please visit this website:

Residential Use Code Updates

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Crisis Recovery Center Project

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1. Why the Parkland-Spanaway area?: There has been an increasing number of behavioral health crisis incidents occurring in central and southern Pierce County. The only crisis care facility in Pierce County is located in Fife. It is challenging for first responders from central and southern Pierce County due to the distance and time required to get to that facility. To provide easier access, the new crisis recovery center will be located near the junction of SR 7 & SR 512, at the request of first responders.

2. Will students, staff, and families be safe?: Yes. Recovery Innovations, a national leader in crisis care and operator of an identical facility in Fife, will operate the Parkland Crisis Recovery Center (CRC). Recovery Innovations has cared for 20,000 patients over 8-years in Pierce County, without a single incident of harm to the public.

3. Will a new crisis care facility impact homelessness?: We know that many homeless individuals suffer from mental illness and substance addictions. A new crisis care facility will help them and others get the care they need, which for many is the first step toward stable housing.

4. Will the CRC make the Parkland area a “dumping ground” for high risk individuals?: No, patients taken to the facility for crisis care stay an average of 48 hours and then are transported away from the facility and returned to their home, to another facility, or, in a few cases, to a shelter, if homeless. The longest stay is 14 days. We know that there has been an influx of people in need of mental health and drug addiction services in the Parkland/Spanaway area; the CRC will offer a needed service to get them the help they need but are not getting now.

5. What happens to a patient not stabilized after 48 hours?: 48 hours is the average stay, but patients can stay up to 14 days. For those who need care longer than 14 days, they are assessed and sent to an inpatient hospital or evaluated for possible detention at an evaluation and treatment facility (4 in Pierce Co.).

6. What will be the staffing to patient ratio?: There is a maximum of 16 patients at any one time and there will be a 1:3 staff-to patient ratio. At the Fife crisis care facility operated by Recovery Innovations, every shift has nursing staff, a mental health professional, a discharge coordinator(s), and peer staff.

7. What are the conditions of guests?: All guests are triaged immediately for appropriateness for the facility. Individuals with violent behavior are diverted by law enforcement to another location. Guests present primarily with mental illness conditions, for example suicidal behaviors. If guests arrive under the influence of a chemical substance, and cannot be stabilized, they are sent to a more appropriate facility. The CRC is very different from Western State Hospital, which cares for long-term patients and those who may have violent histories

8. What harm issues do you expect or have you experienced?: Staff are trained in verbal and physical deescalation. They have access to fast-acting sedatives. The center also has a room that is suitable for seclusion and restraints, but it is rarely used. Because a risk assessment is done upon arrival, the clinician quickly determines next steps, and turns away or transfers patients that may be a risk to others. The center cannot take patients who may traumatize other patients, or harm staff.

9. Will first responders transporting patients be using lights and sirens?: No, the CRC is not an ER, and does not take patients with acute medical conditions. First responders to the Fife facility do not EVER operate their lights and sirens when dropping off patients. Lights and sirens are only used in the rare event a guest has sudden medical emergency. Today, there are already police cars going in and out of the site as it is operated by the Dept. of Emergency Management to outfit law enforcement vehicles with electronics and radios.

10. Who has keycards and how are they safeguarded?: All staff have keycards because it is a locked facility. Lost keycards, and keycards of terminated staff, are immediately deactivated.

11. Are visitors permitted and if so what restrictions are required?: Visitors ages 18 and above are permitted if a visit is in the guest’s best interests. Visitors are not allowed to bring food or drink. The center has strict rules as to items permitted in the center. Visiting hours are from 9:00 am to 8:00 pm. All visitors must sign the confidentially log when they enter, get a badge and sign out when leaving.

12. Where will the CRC be placed on the county property?: The structure will be more than 650 feet off of 112th St. E. and will not be visible from the road. A thick stand of trees and foliage (wetlands) serving as a buffer between 112th and the facility.

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DEM - Fire Inspections

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1. Who will be inspected?

All occupancies in unincorporated Pierce County, other than 1 and 2 family dwellings, are considered commercial occupancies and are included in this program. Cities and towns conduct their own programs designed to meet the needs of their jurisdictions.

Fire Sprinkler Head

2. Who is doing the inspection?

The Pierce County Fire Prevention Bureau personnel conducting your inspection are professional, trained, career employees. They will identify themselves and have proper I.D. with them at the time of your inspection. They are employees of Pierce County, not your local fire district.

Fire Marshal

3. Why are we inspecting?

It’s the law. Washington State Law (RCW 19.27.110) adopted the International Fire Code, requiring local governments to enforce the Code within their jurisdictions. The Fire Code mandates periodic fire and life safety inspections of commercial type occupancies. This inspection is performed to prevent and/or limit the severity of fires. It is different from pre-incident planning surveys conducted by your local fire district, which are done to help them fight a fire should one occur.

The CIP was developed through cooperative efforts of the Pierce County Fire Chiefs’ Association, Pierce County Fire Commissioners’ Association, Pierce County Executive’s Office, Pierce County Risk Management Department, and the Pierce County Fire Prevention Bureau. Representatives of these groups met over the course of several years to develop a program that provides the best in fire prevention service with the least disruption to your business.

Law

4. What fire hazards are we looking for?

Blocked or obstructed exits or aisles
Burnt out exit lights
Excessive accumulation of combustible materials
Improper storage of combustible or flammable liquids
Lack of fire extinguishing systems or fire extinguishers
Other hazards, such as poor housekeeping, that contribute to fire involvement
Overloading electrical circuits
Use of extension cords in lieu of permanent wiring

Overloaded Electrical

5. How often are these inspections done?

The frequency of inspection is determined by resource allocation and personnel availability. Currently, you can plan on being inspected approximately every 12 to 18 months. We will make every effort to conduct your inspection at a reasonable time; e.g., an inspection would not be scheduled for a restaurant during peak activity periods.

Calendar

6. How do I find out the results?

To view the results of your inspection, use the Online Permit Search above under "Inspection Results". Click yes to agree to the terms of use, and enter the permit # into Application/Permit # field. Click on Completed Inspections in the Menu to view the inspection results. For any additional questions on inspection results or if you would like to speak with who did the inspections, please call our main line at (253) 798-7179 and select option 1.

Online Search

7. What if deficiencies are found?

If deficiencies are noted during the inspection the Fire Prevention Bureau will schedule a reinspection, allowing you adequate time to correct problems. For minor deficiencies self-reinspection may be permitted, allowing you to conduct your own reinspection and mail in the results. The reinspection schedule for correcting deficiencies is as follows:

1st reinspection ....... 30 days *

2nd reinspection ....... 15 days *

3rd reinspection ....... **

* included in the inspection fee

** all reinspection's after the 2nd will be scheduled and an additional charge of $110 per inspection will be assessed.

This compliance schedule may be altered if an acceptable timetable for compliance is agreed to and documented. Deficiencies will be prioritized with respect to their degree of hazard with emphasis on those items that adversely affect life safety. However, only those items that require an extended period for correction, as determined by the Fire Marshal, will be considered for a time extension. All other corrections must be completed within the time schedule listed above. If voluntary compliance cannot be obtained, the case may be referred to the Pierce County Prosecutor’s Office for appropriate action.

If you disagree with our interpretation of the International Fire Code on an enforcement issue, you have the right to appeal to our decision. Information on this process will be provided upon request.

CALENDAR

8. Is there a fee?

State law provides for jurisdictions to charge sufficient fees to recover the cost of conducting fire inspections. Although we wish we did not have to charge a fee, the cost of operating the inspection program makes it necessary. Therefore, there is a fee charged to each business inspected. The fee for this inspection is based on the square footage of the occupancy being inspected. The minimum fee is $55.00. The fee increases incrementally based on the size of the occupancy. The initial fee includes up to two reinspections, if needed, to verify compliance. NOTE: An additional fee of $110.00 will be charged for each reinspection after the second reinspection, if needed.

You will receive an invoice in the mail from the Pierce County Finance Department. You may pay with a check to the Pierce County Finance Department and mail to 950 Fawcett Avenue, Suite 100, Tacoma, WA 98402. Debit/Credit cards are not accepted. For any additional information on invoices, please contact Cale Keim in our Finance Division at (253) 798-2213.

AdobeStock_42076657

9. Permits

The International Fire Code requires “Fire Code Permits” for activities, processes, and materials deemed above average in hazard potential. Pierce County has two types of these permits: Renewable and Limited.

Renewable permits are associated with CIP inspections and include such things as place of assembly, welding, candle use, storage or handling of flammable liquids, etc. Fees for renewable permits are included in the Commercial Inspection Program fees.
Limited permits are normally associated with activities or processes with specific start and end dates such as tank removal or installation, carnivals and fairs, fireworks displays, etc. Fees for limited permits are charged at the time of permit application and vary in price.

Permits

10. Summation

Our intent is to conduct this inspection with your cooperation to facilitate code enforcement. We emphasize voluntary compliance whenever possible.

We are pleased to have the opportunity to work together with you in continuing to build a fire safe environment in Pierce County. The primary function of the Fire Prevention Bureau is to save lives and protect property from the devastation of fire. These inspections, with your cooperation, can significantly reduce the probability of fire occurring in your building. Further, a comprehensive fire inspection program can reduce fire and casualty insurance premiums by improving a fire district’s rating.

Thank you.

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District Court

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1. How can I request an interpreter?: If this is your first time in court for a District Court case and you need an interpreter, please contact us through LiveChat or by phone at (253) 798-7487 to schedule. If you have already used interpreter services with our court before, an interpreter will automatically be scheduled for your next hearing.

2. How do I attend a Zoom hearing?: To attend a District Court Virtual Hearing in Zoom, your case must already have a scheduled virtual hearing. If you need the passcode (password) and meeting ID, please contact the Court through Live Chat or call (253) 798-7487. For instructions on how to use zoom, please click here.

3. How do I get to the Pierce County District Court?

Pierce County District Court is located on the 2nd floor of the County-City Building (CCB) at 930 Tacoma Avenue South (Room 239), Tacoma WA 98402. District Court Probation is located on the 6th floor of the CCB, in front of the elevators. The District Court’s Community Resource Center (CRC) is located directly across the street from the CCB at 925 Tacoma Avenue South, Tacoma WA, 98402.

Pierce County-City Building (CCB)
930 Tacoma Avenue S
2nd Floor, Room 239
Tacoma, WA 98402

Southbound I-5 from Seattle - Take the City Center exit marked #133. Follow City Center signs off the exit. Go to the third stoplight which is 11th Street and turn left. A public parking lot is located on 11th Street between Tacoma Ave and Yakima Ave.
Northbound I-5 from Olympia - Take the City Center exit marked #133. Follow City Center signs off the exit. Go to the third stoplight which is 11th Street and turn left. A public parking lot is located on 11th Street between Tacoma Ave and Yakima Ave.

4. Where do I go for court-ordered treatment?: Your probation officer can help you find where to attend court-ordered treatment or you can access a list of approved treatment agencies here: LIST OF TREATMENT AGENCIES | Pierce County. If you have any questions, please contact your probation officer at (253) 798-7487 or by email at [email protected].

5. How long are probation appointments?: Your first appointment with District Court Probation is scheduled for 1.5 hours. Most appointment after that are scheduled for 1 hour. If you have any question, please contact your probation officer at (253) 798-7487.

6. What should I bring to a probation appointment?: If you are taking a prescription medication, please bring your pharmacy printout (or your medication bottles) to your probation appointment. Your probation officer will let you know if there is anything else you should bring. If you have any questions, please contact your probation officer at (253) 798-7487.

7. What is Veterans Court?: Pierce County District Court Veterans Treatment Court (VTC) is a therapeutic criminal court for eligible veterans who are charged with misdemeanor offenses. The Veterans Treatment Court works with each veteran to identify his or her unique treatment needs, and through supervision and connection to services provides tools to veterans to achieve and sustain long term recovery. You can find more information by visiting our site here: Veterans-Treatment-Court-VTC

8. How do I qualify for Veterans Court?

Eligibility criteria for Veterans Court includes the following: Any person who has served or is currently serving in the U.S. Military. Military member must have a substance use disorder, mental illness, and/or trauma and be amenable to treatment. Must have a Pierce County misdemeanor charge eligible under RCW 2.30.030.

You can find more information on our webpage: Treatment-Court-Criteria

9. How can I get information about Drug Court?: For more information, check out our website: Drug Addiction Reduction Team (DART) | Pierce County

10. How can I get information about Mental Health Court?: For more information, check out our website: https://www.piercecountywa.gov/6046/Mental-Health-Court-MHC

11. Where can I find information about Treatment Courts?: Visit our website at: Therapeutic Courts | Pierce County

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Economic Development - Small Business Innovation Matching Grant

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1. If I applied for Round One funding and/or received funding from Round One, can I apply?: No. Businesses who have submitted their application or received funding for Round One are not eligible to re-apply.

2. If approved, how long do I have to complete the project?: Once approved you will have 90 days to complete the project. A one-time extension may be granted due to extenuating circumstances such as supply-chain difficulties or third-party delays in performing contracted work.

3. How do I submit receipts for reimbursement?: Once your project is approved, you will receive a link to submit your receipts for reimbursement.

4. If I’m not sure my project will qualify, what should I do?

Submit an application that will go under review. You may wish to hold off on making any purchases until your project is approved.

5. What size project can be submitted and how much will I be reimbursed?

Any size project for any amount may be submitted for consideration, however, no more than 50% of the total eligible costs up to $20,000 can be reimbursed.

For example, if the total eligible costs equal $10,000, no more than $5,000 will be reimbursed. If the total eligible costs equal $40,000 or greater, no more than $20,000 will be reimbursed.

6. If my business received a grant in 2020 or 2021, am I eligible to apply?

Yes, if your business meets the above application eligibility requirements.

7. Do I have to demonstrate an impact due to COVID-19?: No, this is not a requirement. However, you do need to describe how the project to be funded would help your business become more resilient in the event of another disaster.

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Emergency Management - E911

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1. What happens if I call 911 by accident?: Stay on the phone and let the call taker know it was an accident. By staying on the line the dispatcher know you are safe and will not call back or send emergency services to check on you.

2. Can I Text-to-9-1-1?: No, Text-to-9-1-1 is not currently available in Pierce County at this time.

3. What happens if I Text-to-9-1-1 in Pierce County?: You will receive a bounce-back message asking you to call 911.

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Emergency Management - Exercises

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1. I still have not received my training certificate for a course that I took on the Emergency Management Institute (EMI) Web site. What should I do?: If you have inquiries regarding certificates or EMI online courses, please contact the Emergency Management Institute Independent Study Office at (301) 447-1200 or by email.

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Equity Note

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1. Who Completes the Equity Note?

Each department should construct teams to complete Equity Notes, with the goal of reflecting a multitude of life experiences.

Additionally, each department must identify at least one staff member responsible for submitting the Equity Note through the Electronic Data Sheet (EDS).

Beyond proposals for County Council, the Equity Note provides staff with a toolkit to integrate equity across work and decision-making within the county, including in policy development, analysis, and performance evaluation.

2. Where will the Equity Note be housed?

The Equity Note can be accessed through EDS and the Equity Note webpage. It can also be navigated directly with this link:
www.piercecountywa.gov/equitynote

The form is dynamic, so the answers will inform which questions display next to the user. This customized format will make each experience filling out the Equity Note unique, so questions may appear that have not been in previous applications.

3. How is the Equity Note included in the existing EDS Workflow?

An Equity Note requirement has been added to the Data Sheet system in EDS. A check box is now available at the top right of the ‘General’ tab in EDS, which includes a direct link to the Equity Note Survey Form.

Once the Equity Note is complete, an email will be sent to the staff member who filled out the survey. Staff will then upload a copy to the ‘Documents’ tab in EDS check the box on the ‘General’ tab attesting to having uploaded the Equity Note to the proposal. Finance staff will be notified to review and approve the note before it progresses to additional approval steps.

4. What information is included in the Equity Note?

The Equity Note is a series of questions that help Pierce County staff evaluate potential impacts on equity of proposals going before the County Council. These questions are grouped into six parts:

Introduction

This section includes a brief description of the proposed action or policy, the desired outcome, and connections to other policies or services. It serves to provide decision-makers with a clear and concise description of the action or decision at hand while considering the information presented in the other portions of the Equity Note.

Appointment Resolution

This section is only applicable if a proposal is a resolution appointing or re-appointing a person to a committee or board. It provides decision-makers with a clear and concise description of how the individual was identified and selected.

Development

In this section, staff are prompted to describe how opportunities to further equity were identified in the development of the proposal using both quantitative and qualitative data.

Target Population

In this section, staff consider residents impacted by the proposal. This section provides information about the scope and impact of the proposal, both geographically and by population characteristics.

Monitoring

In this section, staff identify how impact can be measured and monitored. Developing mechanisms for collecting this data and evaluating progress will help measure whether equity is being advanced.

Additional Considerations

Because the Equity Note is a flexible tool, designed to be useful across all County proposal development, there may be additional information that a Department feels is relevant to County Council when they consider the proposal and its impact on equity. This is an open-ended question that provides staff an opportunity to expound or reiterate upon impacts that the proposal may have on equity.

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Facilities Management

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1. How do I bid on construction projects or vendor opportunities?: Information regarding bidding policies, procedures and vendor registration can be found on the
Pierce County Budget and Finance Purchasing page.

2. Where can I park near the County-City Building?: Please view the County-City Building parking page.

3. How can I file a public records request?: Chapter 42.56 RCW, the Public Records Act, requires each agency to make available for inspection and copying nonexempt 'public records' in accordance with published rules. How to make a public records request

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Facilities Management - Construction Management

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1. How do I bid on construction projects or vendor opportunities?: Information regarding specific Facilities Management construction projects can be found on the Construction Requests For Proposals page. Information on bidding policies, procedures and vendor registration can be found on the Pierce County Budget and Finance Purchasing page.

2. Where can I find construction bid results?: Bid results can be found on the Pierce County Budget and Finance Purchasing Division pages. See FRPs, RFQs and other vendor opportunities

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Facilities Management - Courthouse Screening

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1. Who do I contact with a question, comment or concern about security staff?: Contact Tom Heslin at 253-798-7220.

2. I am an attorney who needs access to county courthouses on a regular basis. How do I obtain an ID badge?: ?Contact the Tacoma-Pierce County Bar Association.

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Facilities Management - Forestry Management

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1. Who conducts timber harvests on county owned lands?: Periodically, Real Property Management issues public announcements, including Requests For Proposals (RFPs) or Requests For Quotations (RFQs) with details on harvest project scope and bidding procedures.
View RFPs and RFQs for all Pierce County departments on the Budget and Finance Purchasing Division page.

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Facilities Management - ID Badges

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1. I lost my ID badge, how can I get a new one?: Report lost badges immediately to the Security Operations Center at (253) 798-3997, then contact your supervisor.

2. Who do I contact with a question, comment or concern about security staff?: Contact the security manager at (253) 798-6184.

3. I am an attorney who needs access to County courthouses on a regular basis. How do I obtain an ID badge?: Contact the Tacoma-Pierce County Bar Association.

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Facilities Management - Justice Center

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1. What building did Pierce County purchase?: The building is located at 1501 Market Street in Tacoma. The property also includes the surface parking lot located at 1502 Market Street. Built in 1992, the 149,300-square-foot building features five stories, ample parking, easy access to public transit and walkable distance to downtown businesses and amenities. The prior owner was Regence BlueShield.

2. Why did Pierce County purchase the building?

The 64-year-old County-City Building (CCB) has evolved through expansion and renovations to accommodate various uses over the years. It is now stretched to its maximum, even taking into consideration new virtual and hybrid programs added over the last two years because of the pandemic. Without major system and building renovations, making programmatic revisions to the building are becoming increasingly challenging while new building codes and standards require safer and more energy efficient construction.

A 2022 Justice Center and Space Planning Study analyzed the County’s 20-year growth and demand, recommending that Pierce County find a suitable building for administrative operations. This will allow programs and services not related to law and justice to leave the CCB. The CCB would then become a fully supported and centrally located Pierce County Justice Center.

Moving administrative departments to an operations-focused building would provide an opportunity to replace outdated systems, improve operational efficiencies and boost customer service in law and justice programs through organizational adjacencies and improvements. Many of the building’s systems have reached or exceeded their life spans. The value is added by phasing in operational improvements and upgrades in a way that ensures the CCB remains a viable Pierce County asset for decades to come.

3. How much did the County pay to purchase the building?: Excluding closing and settlement costs, the County paid $27,271,000. The County commissioned an appraisal that valued the property at or above $27,300,000.

4. How is the County funding this purchase?: The County Council approved the sale of limited tax general obligation bonds to purchase the building and make improvements at this building and the County-City Building. The debt service for these new bonds will be covered by the retirement of two previous bond debts (Parkland Precinct and 2002 Jail).

5. What benefit is this sale to Pierce County and taxpayers?: The purchase of the building would allow for consolidation of County-leased spaces and maximize County-owned space utilization, a cost savings for taxpayers. The CCB would become a dedicated Justice Center for the growing needs of judicial operations for the County and the City of Tacoma. County administrative departments and Council would be relocated from many leased spaces to the purchased building.

6. Which Pierce County departments will be moving to the new building?

We expect the following groups and departments to move into the building by early 2025:

Council
Executive
Communications
Finance
IT
Risk Management
Economic Development
Facilities
Human Resources
Human Services
Pierce County Sheriff Administration

7. Will this purchase impact any County leased spaces or employees located in other County owned/leased buildings?: The consolidation of County operations into this building will include moving out of other buildings that are currently leased. For example, the Department of Assigned Counsel will be able to move from its leased space on Market Street to the Justice Center campus (the CCB and properties the County owns on Tacoma Ave and Fawcett Ave).

8. Several years ago, the County pursued a new administrative building. What is the difference with this approach?

The General Services Building proposal focused on combining all administrative functions, including those housed at the Annex, into one location. The financing for that project would have required either additional taxes or the reduction of services to pay for the debt service. More importantly, it did not address any justice-related activities.

The purchase of this building allows the County to free up space in the CCB for justice-related functions, without spending $80 million to $120 million on building a new facility. The building purchase would accelerate the remodels of three floors to further Justice Center services. Upon completion, the County would be able to consolidate some administrative services, while ending $1.9 million in annual lease payments in downtown Tacoma. All future operational expenses and bond debt can be covered by the retirement of leases and the retirement of two past bond issuances.

9. Why is this a good idea?

The justice activities in the CCB currently are at maximum capacity. There are several functions that currently cannot occur since there is no space. The Courts expand based on population and Pierce County is currently not meeting the needs for the courts.

Purchasing a building saves time, money, and starts the improvements to the Justice Center on an expedited timeline. The timing of purchasing a building corresponds with a downturn in property values and retirement of existing bond debt which can be reallocated to pay for this property and necessary improvements. Additionally, this action saves between $30 million and $70 million and five years if the County were to construct a new building. This option can be funded without a tax increase or a reduction of existing services.

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Facilities Management - Maintenance Management

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1. How do I bid on maintenance projects or vendor opportunities?: Information regarding bidding policies, procedures and vendor registration can be found on the Pierce County Budget and Finance Purchasing Division page.

2. Is there a lost and found for the County-City Building?: For lost items, please call the Security Operations Center at (253) 798- 3997.

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Facilities Management - Requests For Proposals

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1. How do I bid on construction projects or vendor opportunities?: Information regarding bidding policies, procedures and vendor registration can be found on the Pierce County Budget and Finance's purchasing page.

2. Where can I find construction bid results?: Bid results can be found on the Pierce County Budget and Finance's purchasing page.

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Facilities Management - Security Management

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1. I am an attorney who needs access to county courthouses on a regular basis. How do I obtain an ID badge?: Contact the Tacoma - Pierce County Bar Association: http://www.tpcba.com
(253) 272-8871 · fax: (253) 627-4718 · [email protected] Tacoma-Pierce County Bar Association.

2. Who do I contact with a question, comment or concern about security staff?: Contact Tom Heslin at [email protected] or 253-798-7220.

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Facilities Management - Tax Title Property

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1. Who do I contact regarding foreclosures?: The Real Property Division does NOT manage the collection of property tax debt or foreclosure due to property tax default. Tax foreclosure questions must be directed to the Assessor-Treasurers office, Foreclosure Department: (253) 798-7133.

2. Can I just come in and purchase Tax Title property?: No. Pierce County must first determine if we, or another government agency, can use the parcel and if not, the Council must authorize disposal.
In most cases Pierce County must attempt to sell tax title property at auction before it is available for direct negotiation. Any tax title parcels not sold at auction are retained by Pierce County and once authorized, are available for private sale for one year following the date of the auction.

3. Do you have a list of tax title properties?: Most tax title property inventory consists of small narrow strips of land (5 ft. to 20 ft.) which are mainly beneficial to adjacent land owners. Some properties contain environmentally sensitive areas such as wetlands or steep slopes. Potential buyers should understand that some properties may also have assessments and fees that need to be paid in addition to the tax foreclosure cost.
Current list of tax title properties

4. What if I am interested in buying tax title property?: It is highly recommended that you research properties prior to initiating the sale process and then complete the Intent to Purchase form.

5. What does 'tax title' property mean?: When property is foreclosed upon because of nonpayment of back taxes, the assessor treasurer attempts to sell the property at auction. If the property is not sold at the assessor treasurer's foreclosure sale, the property is retained and deeded to Pierce County under the status of tax title.

6. Who do I call for more information regarding tax title property?: Call the real property information line at (253) 798-6880.

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Finance - Gambling Taxes

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1. How much are my gambling taxes?: Contact Jeff Engelhart at (253) 798-7553.

2. What are the reporting requirements for gambling taxes?

Submit a completed declaration of intent with your next month's return.

Make sure you are using the current gambling tax return (revised 2016).

Interest and penalty will be assessed if monthly income summaries are not attached to the monthly return.

Monthly income summaries must be legible for auditing purposes.

Do not send faxes or faxed copies of monthly income summaries.

Quarterly reports are due at the end of each quarter.

3. Where do I pay my gambling taxes?: Remit to:
Pierce County Finance Department
950 Fawcett Avenue
Suite 100
Tacoma WA 98402
Hours: 8:00am - 4:00pm M-F

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Finance - Property Tax Payments

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1. How much are my current year Property Taxes?: You may look them up online at the Pierce County Assessor-Treasurer website or call the Assessor-Treasurer at (253) 798-6111.

2. Who do I need to talk to regarding Delinquent Taxes?: If the parcel type is real, call the Assessor-Treasurer at (253) 798-6111.

If the parcel type is personal, call Jeff Engelhart at (253) 798-7553.

If the parcel type is mobile home, call Allen Richardson at (253) 798-7458.

3. Who do I need to talk to regarding Exemptions (Senior and Disabled)?: Please call the Assessor-Treasurer at (253) 798-6111.

4. How much are my mobile home taxes?: You may look them up online at the Pierce County Assessor-Treasurer website or call the Assessor-Treasurer at (253) 798-6111.

5. How do I change my Name/Address on my parcel?: Please call the Assessor-Treasurer at (253) 798-6111.

6. Where do I pay my taxes?

Pay in person at:
   Pierce County Finance Department
   950 Fawcett Avenue
   Suite 100
   Tacoma, WA 98402
      Hours: 8:00 a.m. - 4:00 p.m.

   Pierce County Annex
   2401 S 35th St
   Room 142
   Tacoma, WA 98409
      Hours: 8:30 a.m. - 4:30 p.m.

Mail to:
   Pierce County Finance Department
   PO Box 11621
   Tacoma, WA 98411-6621

7. Can I use my credit card to pay my taxes, or may I pay my taxes electronically?

Yes, you can use a credit card, Visa Debit or an electronic check (E-Check) to pay taxes on parcels not subject to foreclosure. Payments of this type are done via a special online option or phone option.

To pay your property taxes with your Visa, MasterCard, Discover, American Express, Visa Debit, or by E-Check, simply log onto the Assessor-Treasurer's website or call (253) 798-3333 and have your parcel number ready. Enter your parcel number and follow the instructions for credit card Visa Debit or E-Check payments.

Note:

Credit card Visa Debit and E-Check payments are processed by an outside vendor.
The vendor collects a separate fee of 2.35% of the tax amount being paid on credit card payments, $3.50 for Visa Debit payments and $.50 for each E-Check payment.
The fee will be added to your total and show as a separate line item from your taxes on your statement.
Credit cards, Visa Debit and E-Check payments can only be used to pay on parcels not subject to foreclosure.
Payments for parcels subject to foreclosure must be via the mail or in person to the Office of the Pierce County Assessor-Treasurer.

8. I mailed my property tax statement more than two weeks ago. When will my payment be reflected on the Assessor-Treasurer website?: Most mailed property tax statements are processed by the Pierce County Finance Department.

Payments are reflected on the website immediately upon posting to your account. However, longer processing times can be expected during the months of April/May and October/November.

If you have questions, please contact Finance at (253) 798-7554. Please have your parcel number available.

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Health & Community Building Concept

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1. What is the Health and Community Building concept?

A concept under consideration may provide new homes for some county employees and two independent government agencies, South Sound 911 and Tacoma-Pierce County Health Department.

The proposed concept includes the sale of the Health Department building occupies, Pierce County’s Sound View building to South Sound 911. The County would use the proceeds from the sale to raze the Health Department and Sound View buildings, as well as the old Puget Sound Hospital. Pierce County would purchase an existing building across Pacific Avenue to house the Health Department and Community Connections. In addition, we would relocate about 24 employees from the Sheriff’s department who currently work in the Sound View building. The Health Department would be a tenant in the County-owned facility.

The highlights of the concept under consideration are:

The County would eliminate a costly lease for Community Connections’ downtown location

The Health Department would vacate a building in need of significant upgrades and repairs and remain in a location familiar and convenient to its customers and clients

Some complementary work of the Health Department and Community Connections would better serve its customers

The Lincoln District would no longer have to deal with the crime associated with the abandoned hospital

South Sound 911 would be able to move forward and build a new operations and Emergency Operations Center facilities.

2. Why is this necessary?: The Health Department would vacate a building in need of significant upgrades and repairs and remain in a location familiar and convenient to its customers and clients.
Community Connections has an expensive lease in a downtown building for part of its operations and occupies an aging facility on Pacific as well. We believe this concept may be a creative way to accomplish several needs at once.

3. Where is the money coming from to do this?: We would use proceeds from South Sound 911 as they move forward from their voter-approved building project. The County would issue a bond for the remainder of the funding.

4. What happens next?: We are going through a comprehensive review process, which will include negotiations with a building owner and a series of community meetings to solicit input and comment from residents.

5. When would the buildings be razed? Are there any environmental impacts to consider for local residents?: We are only at a concept phase so it is difficult to speculate when any building would be razed. However, there are a number of skilled vendors who could safely tear down the buildings under consideration.

6. What about increased traffic to the area?: Very little change in the traffic patterns would occur from County and Health Department employees moving into the proposed Health and Community building. Many of the Community Connections employees are out in the field much of the day, so we anticipate very little, if any, impact to the surrounding community.

7. What if the concept does not work out? What happens to South Sound 911?: If the concept does not pan out, South Sound 911 will need to look at alternatives. Voters approved their new building and we are happy to partner with them to find a location and project that works for them.

8. Is this a way to evade the decision of voters last fall?: Our focus has been on finding creative and cost-effective ways to save money, address facility needs and align efforts that serve a similar client base, and relocate out of worn down buildings. We continue to seek out ways to best use the resources we have to serve County residents.

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HR - Benefits - Shared Sick Leave

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1. Who may I donate sick leave to?: The current list of employees approved to receive donations is listed on the Human Resources intranet site, HRweb.

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HR - EEO / ADA

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1. What is the county’s EEO policy?: Access our administrative guidelines under Chapter 3.16 to review our policy on EEO.

2. How do I file an EEO Complaint?: Complete the EEO Complaint Intake Form that assists with obtaining necessary allegation information such as incident date(s), description of incident(s), name(s) of witness(es), etc.

3. How soon should the complaint be reported and filed?: Reports must be made as soon as possible, but in any case, not more than 180 calendar days from the date(s) of the incident(s).

4. What happens after the complaint is reported and filed?: After receipt of the alleged action information, the Human Resources Department will determine the appropriate process, which includes investigation and complaint resolution.

5. Who should I contact regarding an EEO matter?: Contact the following Human Resources staff member: EEO/ADA Officer at 253-798-7480 or [email protected]

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HR - EEO Disability Accommodation

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1. How do I request reasonable accommodation during the employment selection process?: Applicants are asked to please notify Human Resources of the accommodation needed, preferably at the time of application, but at least two days prior to the date needed.

2. What is reasonable accommodation in employment?: Reasonable accommodation is a change or adjustment to a job and/or the work environment which would allow a person with a disability to perform the essential functions of his/her job.

3. What are some examples of reasonable accommodation?: • Making County facilities accessible for persons with disabilities
• Job restructuring
• Modified work schedules
• Provide specialized equipment or devices
• Provision of readers or interpreters
• Reassignment to a vacant position for which the person is qualified

4. How is reasonable accommodation in employment determined?: It is determined on a case-by-case basis via consideration of the essential job functions of the position applied for or held, the feasibility of providing the accommodation requested or needed, and/or other relevant factors, including the individual’s physical and/or mental limitations.

5. What is the County’s reasonable accommodation policy?: Access our administrative guidelines under Chapter 3.16, Section 3.16.050 to review our policy on ADA.

6. What is the County’s ADA Grievance Process?: Please follow the provided link for information about the County's ADA Grievance Process.

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HR - Total Classification & Compensation Study

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1. What is “total compensation”?: Total compensation includes both the cash and benefits employees receive in exchange for their work. Examples of cash compensation include base salary, cost of living adjustments, overtime pay, lump sum payouts, vacation and holiday pay, sick leave cash-outs, and other cash incentives that may be available. Examples of benefits include the cost of medical, dental, vision and prescription coverage for employees and their dependents, commute incentives, deferred compensation and defined retirement benefits plans, life insurance, long and short-term disability, training and education benefits.

2. Why are we doing a classification and compensation study?: The County’s compensation and classification plan has not been evaluated since 2002. It is a best practice for organizations to routinely validate and assess their classification and compensation programs. Appropriate compensation and classification alignment enhances employee engagement and satisfaction, and helps to attract and retain a diverse, highly qualified workforce. Conducting this study may also address other challenges the County sometimes experiences such as overlap, pay inversion and compression.

3. What is benchmarking?: Benchmarking is the process we will use to compare our jobs with other employers’ jobs based on similar responsibilities, to identify the market rate.

4. Will all positions be benchmarked?: No. Establishing benchmark jobs is an industry practice when conducting compensation surveys. HR, in partnership with Segal Waters, will choose the most populated and representative County jobs to survey, that are also similar to jobs commonly found in the public and private sectors. Although not every County job is included, the survey will include a sufficient number of benchmark jobs to be representative of the County’s classification plan.

5. With whom will the jobs be benchmarked to?

The county will use a combination of public and private sector data. The County, in consultation with Segal Waters Consulting, has selected the following peer public employers for the custom survey portion of the study. Factors used to select the following organizations for survey purposes include the following:

Competition for employees;
Geographic proximity;
Commonality of positions; and
Nature of services provided.

State of Washington

Snohomish County

King County

Thurston County

Clark County

Spokane County

Kitsap County

Multnomah County (OR)

Washington County (OR)

City of Tacoma

City of Seattle

6. How will the consultants account for geographical differences in the market?

To adjust for geographic difference in the cost-of-labor between the Pierce County and peer employer locations, Segal uses the cost-of-labor differentials report by the Economic Research Institute (ERI) for each peer location.

It is important to note that the cost-of-labor differentials do not necessarily reflect cost-of-living differences. Cost-of-living differences (which reflect the supply and demand for goods and services) are not necessarily a good predictor of salary levels. In other words, while the cost of housing (or other goods and services) in Tacoma, WA may differ from the cost of housing in another peer employer’s location by a certain percentage, the prevailing salaries may not differ by the same percentage. For adjusting salaries in a market study such as this one, the cost-of-labor differentials provide a more accurate method of determining whether employers are paying a competitive wage appropriate to a given geographic area.

7. What is the difference between cost of labor and the cost of living?

“Cost of living” refers to the costs to a consumer in a specific geographic area. It reflects the price of food, housing, groceries, transportation, taxes and entertainment. Simply put, it’s the cost of maintaining a certain standard of living.

“Cost of labor” refers to the difference in pay or labor market for a job from one location to another. Another way to phrase this is that the cost of labor is what a particular geographic market offers as the “going rate” or compensation for its jobs.

8. Will the study result in changes in my classification or pay?: Changes to classification and pay ranges are possible, though no reduction in individual pay will be recommended by Segal. Changes as a result of the study are subject to collective bargaining, the Career Service Administrative Guidelines, Executive and Council.

9. Will my health benefits change?: A goal of this study is to evaluate the County’s current benefits programs with other public employers to assess our competitiveness in the market. While it is possible that changes may occur, changes with a fiscal impact are contingent on budget, collective bargaining, and Council adoption of the recommended changes.

10. Isn’t this just a way to save money and pay me less?: No, this study evaluates the County’s entire compensation program using objective market data and comparable jobs, which will allow the County to implement a pay program that is sustainable, competitive, and equitable. Any changes recommended that impact represented positions must be bargained with the appropriate union(s) prior to implementation.

11. Why are represented employees included?: All County jobs, which do not have their salary set by State law or charter language, shall be part of a comprehensive classification and compensation plan. All positions in the County, excluding elected officials, positions covered by law and the council, are part of a comprehensive classification and compensation plan set by County Code. We wish to do a comprehensive analysis of the County’s program in totality. Any changes to be implemented will be bargained with those positions that are covered by a collective bargaining agreement.

12. When was the last time a study like this was done?: The last study was conducted in 2002, but nothing was implemented. The last comprehensive study of the County’s pay and classification plan was conducted in 1980. It is a best practice for organizations to routinely conduct these studies in order to ensure that pay practices and strategies stay competitive, sustainable and align with the organization’s needs.

13. Are elected officials included in this study?: No. Pay for elected officials is set by the Salary Commission for Elected Officials, which is independent and established by County Code 2.100. However, the positions of staff who support elected officials will be subject to review.

14. How many job classes do we currently have?: We currently have over 450 job classes.

15. How do we currently decide where/how a job is classified?: The Human Resources department utilizes a holistic approach to evaluating positions based on the general job duties, taking into consideration such factors as complexity of the work, knowledge, skills and abilities required; internal and external job comparisons based on similar duties and market data.

16. Does the County Council have to approve any changes or is this up to the Executive?: Changes to the classification pay plan are made at the recommendation of the Human Resources Director with the written approval of the Executive within budgeted funds, excluding elected officials, employees of the Council and positions set by law. The annual budget is approved by Council.

17. How much are we paying for this?: We will issue a Request for Proposals (RFP) in the coming days. The county has budgeted $200,000 in 2018.

18. I’m a manager. How much of my time will be needed for this?: Managers will be a critical partner working with the HR team to ensure that position description questionnaires (PDQs) are completed by staff in order for current positions to be properly benchmarked and classified. The time needed will depend on the number of employees you supervise and the accuracy of the current job descriptions or classification specs. Human Resources will assist you in this process.

19. The last time we did a study, we did not implement any of the results. Are we doing all this work just to end up with the same outcome?: It is important that we understand where we are in comparison to the market and evaluate whether our current classification and compensation plans are meeting our needs. This work must be done in order for the County to assess and implement any options that are available. Throughout this process, we are committed to transparency and continuous communication.

20. What jobs will be included in the study?: All job titles are included in the study except for elected officials, judges & commissioners, Deputy Sheriff Officers, Deputy Corrections Officer, Lieutenants and Sergeants and any extra-hires, temporary employees or interns. If you have any questions on whether your job is included, please contact the HR Analyst assigned to your department.

21. Are probationary employees eligible to fill out a PDQ?: Yes, if they fall into a covered job title in the study.

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HS - CAP - CNA FAQ

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1. Why is there a Community Needs Assessment (CNA) every three years?

Community Action Agencies (CAA), created through Lyndon Johnson’s War on Poverty, serve nearly every community throughout the United States. Over 1,000 agencies provide the opportunity to live in decency and dignity. To determine which services each CAA should be providing in their community, the Community Services Block Grant Act, under Section 676(b)(11) requires the CAA to conduct a Community Needs Assessment (CNA) every three years.

The purpose of the CNA is to:

Collect and analyze data about the needs of our community that have low incomes
Inform future funding decisions
Inform policy and program decisions

2. Why are there demographic questions on the survey?: We ask these questions to make sure we hear from diverse stakeholders and better understand the unique differences in experience.

3. Will my answers be linked to my name?: No. All questions in this survey are voluntary and anonymous.

4. How long will the survey take?: This survey should take about 15- 30 minutes. We understand that this is a relatively long time for a survey. We are offering a chance to win a $25 Visa gift card to those who complete the survey and enter their name or phone number at the end. Your contact information will not be linked with your survey responses in any way.

5. How long is the survey open?: The survey will run from mid-October-November 2023. Once we have a confirmed end date, it will be available on the website at www.piercecountywa.gov/CNA.

6. Why is there a joint Community Needs Assessment this year?: For us to better serve the residents of Tacoma and Pierce County, we need to critically evaluate ourselves, while understanding the assets of the community and their needs. For the 2023 CNA, we're approaching this work with strategies to engage community voices, especially those who are often left out of the process, by partnering with the Metropolitan Development Council (MDC).

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HS - Long-Term Care Ombudsman

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1. Why become a long-term care ombudsman?: With over 9000 long-term care beds in Pierce County there are so many residents, both seniors and individuals with disabilities, that call these facilities home. Even when family lives close and is very attentive and available it is invaluable to have a trained, resident-directed advocate available for questions, resources, assistance, or partnership. The reward of being a voice for long-term care residents is purposeful and life-giving. If you have ever asked yourself, "where can I help", advocacy for long-term care residents is one place to consider.

2. What do volunteers say about being an ombudsman?

Our volunteers have described this opportunity as being a unique way to improve the lives of some of the most vulnerable members of our community. Below are quotes directly from our ombudsman volunteers:

“I love empowering residents to be their own advocate.”

“To spend time with someone who may have few if any visitors feels really good.”

“The residents are so grateful for ombudsmen, it’s a win-win relationship.”

“On days when it’s really hard to be an ombudsman, because, I will not lie, sometimes we see or are involved with very difficult situations, the kindness, knowledge and support of my volunteers lifts me up.”

3. What is required to be an ombudsman?: To be an ombudsman in WA state requires getting certified. There is an extensive 36-hour certification training that involves both “classroom” time and time shadowing staff and volunteers in long-term care facilities. Additionally, monthly volunteer meetings are held that include continuing education, group problem-solving, encouragement, and coaching. Learn more about volunteering here: https://www.piercecountywa.gov/1302/Long-Term-Care-Ombudsman

4. What skills are important to being an ombudsman?: The first is the ability to get to know new people. Consequently, it’s vital to enjoy meeting people, and all kinds of people, from different backgrounds, cultures and with different experiences than yours. Bring to this role open-mindedness, nonjudgement, and compassion. The other hat most often worn by ombudsmen is problem-solver. Helpful skills include resourcefulness, initiative, diplomacy, trust-building, follow-through, and listening. Also important is documentation skills; there are program reporting requirements and forms to complete.

5. When did the ombudsman program start?: The ombudsman program started in 1972 as a demonstration program in five skilled nursing facilities focusing on complaint resolution. In 1978, amendments to the Older Americans Act required all states to establish an ombudsman program. Duties were expanded to assisted living facilities in 1981. In 2015, Final Regulations for the long-term care ombudsman program were published in the Federal Register and in 2016 the Older Americans Act was reauthorized.

6. Where will I serve as an ombudsman?: Pierce County has at least 32 skilled nursing facilities, 69 assisted living facilities and 640 adult family homes. Volunteers have a choice of the type of facility in which they serve and the number. Many volunteers enjoy a mix of assigned facilities. Additionally, there is continual assessment to ensure volunteers have the number and type of facility(s) best suited for them.

7. My schedule is busy. Can I still be an ombudsman?: There is a four hour per week time commitment required to stay certified as an ombudsman. The beauty of this time commitment is it is totally flexible and can be arranged around your schedule. When you are traveling or busy with prior commitments, other volunteers or staff will serve your facilities as needed.

8. I don't know much about long-term care. Can I still be an ombudsman?: Yes! Care and compassion for the elderly and/or disabled are two of the most important traits of an ombudsman. Through thorough and ongoing training and support, you will learn the skills and resources most used as an ombudsman. After training, you will understand the steps and tools to becoming an effective ombudsman and will be on your way towards making a significant positive difference in the lives of long-term care residents.

9. How do I get started as a volunteer ombudsman?

The first step in becoming a volunteer ombudsman is to complete the volunteer application. To request a hard copy be mailed to you, call 253-798-2710 or mail us at Pierce County Long Term Care Ombudsman, 3602 Pacific Ave, Tacoma WA 98418.

Once a volunteer application is received, staff will contact you to schedule a phone, in-person or virtual interview. Volunteers must pass a required background check.

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HS - Provider Scorecards

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1. What is a performance measure?: Performance measures are metrics used by Pierce County to determine the effectiveness and productivity of a contracted provider of homeless services. Performance measures are aligned with services provided, meaning they can vary depending on the provider.

2. What is a performance target?: A performance target is the expected performance of a contracted provider of homeless services on a given performance measure. Like performance measures, targets may vary dependent on the services provided.

3. Why did the County select these measures?: Most of these measured are mandated by the Department of Housing and Urban Development (HUD).

4. What does the County use this information for?: These measures are used to analyze renewal information in the NOFA process. For Continuum of Care (CoC) projects, measures help determine priority and tank in the overall NOFA process that Department of Housing and Urban Development (HUD) puts out annually.

5. Why are scorecards done for homeless service providers and not other providers in Human Services?: The issue of homelessness has become a significant topic of interest over the last few years for elected leaders, community advocates and various stakeholders. Outcomes and other data related to our homeless funding, services and interventions are of particular importance to the community. Provider scorecards, along with other homeless crisis response system data, are a critical tool for monitoring performance and measuring results.

6. Are there scorecards for other departments to measure county-funded projects?: No, but there are many dashboards that allow for better transparency and data around programs and budget. Pierce County Planning and Public Works hosts “Open Project,” an interactive dashboard providing comprehensive information detailing the budget, spending and schedule information for the County’s capital projects. Other examples include Open Pierce County, Open Budget, and Open Checkbook.

7. What does the “i” mean on the score card?: Selecting the circled ‘i’ on a measure will provide you with more information about the data.

8. Why are some measures colored gray?: Gray means that measure is not applicable, or no records have been provided for that measure.

9. How do I interpret this information?: More information on the data, including acronyms and definitions can be found by scrolling to page 2 of the provider scorecard.

10. Can I download the data to review the numbers?: Yes, a downloadable version will be available through Open Pierce County when the scorecards are live.

11. Where does this data come from?: This data is pulled directly from the Homeless Management Information System (HMIS), which collects, stores and aggregates data from most homeless service providers in Pierce County.

12. How often is the data updated?: The data is updated monthly. During each update, an additional month of data will be posted and any updates submitted to HMIS by homeless service providers for prior months will be corrected.

13. Can we see the targets for each measure?: Yes, you can see targets by selecting the circled ‘i’ in the upper right corner of each measure. Measures are color-coded to indicate if they are on track (green), progressing toward the goal (yellow), or off track (red). Gray means that measure is not applicable, or no records have been provided for that measure.

14. What is the difference between not applicable and no information?: 'Not applicable' means that measure is not applicable for that project type as performance measures vary for each one. 'No records' means that provider didn’t have any records for that measure.

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Human Services

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1. Who can help with rental assistance?: During the COVID-19 pandemic, rental assistance is available. If you have been impacted by COVID-19 and need help with rent, visit www.piercecountywa.gov/housinghelp

2. Can you help me find a rental?: Community Connections does not assist the public in finding a rental. The Landlord Liaison Project (253-536-6200) may be able to provide assistance identifying affordable rental properties.

3. My lights are going to be shut off; can you help me?: The Energy Assistance Program provides fuel assistance to income qualified Pierce County residents only. If you live within the city limits of Tacoma contact the Metropolitan Development Council at 572-5557. If you are a county resident, call the Energy Assistance Line at (253) 798-3800 for information. It is important that you always remain in contact with your energy provider to make payment arrangements Energy Assistance Program

4. Where can I find assistance filing my Income Tax?: Associated Ministries is the lead agency for the Pierce County Asset Building Coalition (PCABC). In addition to free tax preparation sites located throughout Pierce County, PCABC offers financial education and counseling. Please visit Associated Ministries’ website for a full list of free tax preparation sites Associated Ministries

5. Do you have money to help people with food?: United Way of Pierce County’s 2-1-1 is a free service that connects people with local resources. Simply dial 2-1-1 on your phone, or get connected by downloading the WIN 2-1-1 app.

6. I need a lawyer; can you help me ?: The Tacoma-Pierce County Bar Association provides several services and they can be reached at 253-383-3432. There is a fee for this service.
In addition, the Northwest Justice Project provides some legal services to low-income persons. They can be reached at 253-272-7879. Northwest Justice Project

7. My home is not handicap accessible; can you make it accessible?: If an individual has a permanent disability that requires housing modification or barrier removal and the family income is less than 80% of median income, they may be able to receive a loan to complete repairs on their home. Please see the Home Rehabilitation Loan Program page on Community Connections’ website.

8. When does energy assistance start?: The Energy Assistance Program starts in late November or early December, but is dependent upon funding. Program participants must meet income guidelines to receive energy assistance. For program information, please call the Energy Assistance Line at (253) 798-3800 or visit Energy Assistance Program

9. How do I get my child into Head Start or ECEAP (Early Childhood Education and Assistance Program)?: Families receiving public assistance grants, and children in foster care are eligible, as are many families with limited incomes. The majority of children enrolled in ECEAP and Head Start programs are four years old by August 31, some centers are able to enroll three year olds. Your child may be enrolled by calling (253) 798-7379. Pierce County Community Services, Community Action Programs operates programs in Sumner, Bonney Lake, Buckley, South Hill, Eatonville, University Place and Orting. In addition, Community Action includes the Avanza ECEAP which is an ECEAP Program designed to meet the needs of the Hispanic population. ECEAP and Head Start

10. Do you do screenings that help me know how my baby is developing?: Information and options for developmental screening for children ages birth to six may be accessed at
• Pierce County Birth To Three, 253-798-3790 or e-mail [email protected]
• Local school district’s Child Find Program
• Child’s primary care provider
• The Help Me Grow-WA program website. ParentHelp123

11. Can you help me with my GED?: United Way of Pierce County’s 2-1-1 is a free service that connects people with local resources. Simply dial 2-1-1 on your phone, or get connected by downloading the WIN 2-1-1 app.

12. I need job skills; do you have a program that can help me?: The CAREER Program has several training programs to help income qualified individuals gain job skills, and work experience. The Community Jobs program can place participants in a non-profit organization for twenty hours a week to learn new skills or enhance existing skills. The CAREER program can also refer participants to short or long term vocational training programs to help attain job skills.

13. I am about to be homeless; where can I go?: Please contact Access Point for Housing at (253) 682-3401 for information about homeless housing and services.

14. Will weatherization provide me with free new windows?: The Weatherization Program has funding that is targeted to income qualified Pierce County residents. An energy audit is completed and the results determine cost effective measures for installation. Homes with occupants suffering from asthma are a high priority for Weatherization. Weatherization

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Human Services - 2021 Rental Assistance

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1. When can I apply for rental assistance/utility assistance?: Applicants may go online to www.piercecountywa.gov/housinghelp to complete the application for rental assistance and utility assistance. For households who do not have internet access, please call 211 and complete the application over the phone. or schedule time with a provider to be assisted in person. Documentation must be uploaded to be considered fully submitted.

2. I received rental assistance in 2020 or 2021. Am I eligible for assistance in 2022? Will I have to reapply?: If you received assistance in 2020, households may apply for assistance. If you received assistance in 2021, households will need to log in and recertify. There is no guarantee of additional assistance and new households are prioritized.

3. What is the application process?: Tenants can apply using our online application found at www.piercecountywa.gov/housinghelp. After submission, tenant applications will be prioritized based on information provided and referred to a provider. After the providers receive the referral, they will make initial contact with you and provide next steps. The service provider may contact you for additional documentation and contact your landlord for documentation. The provider will then schedule an intake meeting if necessary.

4. Who do I contact if I need assistance with the application?

If you have no access to the internet, you can call 2-1-1 for help filling out the online application over the phone. You may also contact a provider and schedule a time to receive assistance to apply. For a status update on your rental application after you’ve applied, please log back into the application and check for the status update.

5. How will I be contacted by the provider?: The provider will be in touch via email, text and a phone call. Please check your email regularly after you have submitted your application and please answer unknown calls. Providers will attempt to contact you three times before marking your file “unable to contact” and moving to the next household. Updates can be found on the portal.

6. I rent a room from family/friend. Am I eligible to apply?: Yes, households who are renting from a friend/family member are eligible to apply. Households will have to provide an informal lease agreement with the household or bank statements showing payments have been previously paid to the friend/family member. Rent amount depends on the number of bedrooms in the house and fair market rent.

7. I live in a hotel/motel. Am I eligible to apply?: Yes, households who are long term stayers (14-days or longer) at a hotel/motel are eligible to apply. The monthly amount will be based on efficiency apartments fair market rents. Households will have to provide a past due statement from the hotel/motel and documentation showing payments have been previously paid to the hotel/motel.

8. My contact information has changed since I submitted my application, what do I do?: Please email [email protected] to update your information, please include past information and updated information.

9. My rent is not past due. Can I apply for just utility assistance?: Yes. If your rent is not past due, but you are unable to pay your utilities and have a bill showing the past due amount you can apply for utility assistance. This program cannot pay utilities and leave your rent past due. Unpaid utilities must be due to Covid-19.

10. What utilities are eligible?: Electric, Water/Sewer, Gas, Garbage Pickup, Fuel Oil, and Internet

11. I have a housing choice/section 8 vouchers. Am I eligible to apply?: Yes, households with Housing Choice/Section 8 vouchers are eligible to apply. This program can help with the tenant’s portion of the rent and utilities as deemed eligible. Tenant and Landlords must ensure that past due rent amounts do not include the amount section 8 covers. Any payment of funds for ineligible amounts must be repaid back to the program.

12. Can this program pay rent directly to the tenant?: No, the Pierce County Rental Assistance program will not issue payments directly to tenants. Checks will only be sent to the landlord or friend/family member or hotel manager. Utility and other payments will only be sent to the utility or bill provider.

13. Can this program pay for my future rent payments?: Future rent is an eligible expense and is paid on a case-by-case basis based on need. There is no guarantee of future rents for any household.

14. Who do I contact if I’m experiencing technical difficulties?: Please email [email protected].

15. I applied for assistance and am now past due for an additional month of rent. May I re-apply if I need more rental assistance?: Please do not reapply. Log into the portal and recertify your application. You will need to update your documentation and proof of income. There is no guarantee of additional months of assistance. Our program is currently prioritizing households who have not been served to date, before we serve returning households.

16. I was unable to attach documents when I submitted my application, what do I do now?: Documentation is required before an application can be submitted. If you are having trouble uploading documentations, please contact a provider to assist you in completing your application.

17. I'm not behind in rent yet, but I will be soon. Can I apply?: No, you must be in arrears for rent and/or utilities to apply for this program. You must also be behind in rent due to Covid-19.

18. Does this program help with move-in costs?: No, this program is only for rental and utility assistance for households already in a lease and impacted by Covid-19.

19. I don’t live in Pierce County. Can I still apply?

No, this program is for Pierce County renters only. Please check your local area for rental assistance options.

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Human Services - CAP Resources

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1. Assistance in Applying for Services

2. Education

3. Employment

4. Housing Resources

5. Miscellaneous Counseling

6. Payment of Bills

7. Transportation

8. Veterans Resources

Veterans Assistance Programs

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Human Services - CPEH FAQ

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1. How does Pierce County involve people with lived experience into the evaluation process?: We work with the Lived Experience Coalition (LEC) as a Pierce County funded entity. This group works with folks who have lived experience. In addition to mentorship, they prepare folks to sit on boards and voice their stances to stakeholders. The LEC also recruits people who have experienced homelessness or currently are.

2. Can the Unified Regional Approach (URA) be reasonably stood up and operating by July 1?: The goal identified by the CPEH, and the hired consultant is July 1, 2023. Pierce County Human Services will support the process and implementation and goal will be shifted as required and requested by CPEH.

3. How is the 501 Commons grant being utilized?: The 501 Commons contract started September 1, 2022 and was fully executed January 25, 2023. To date the program has served one by-and-for agency. As the project progresses, additional data will be provided by Human Services staff as requested by the CPEH.

4. If funds are reallocated because they cannot be spent on their intended purpose, how will these be reallocated?: Pierce County Human Services will follow all funding allocation protocols and requirements. This includes reallocation of additional dollars through a Notice of Funding Availability, Request for Proposal, or other approved processes. Pierce County staff work to support providers to ensure they spend down complete and meet their targets.

5. We have a transportation pilot that gave free bus passes to people experiencing homelessness. Were those given to clients not on a Pierce Transit bus route?: The Transportation Project was a pilot program with limited eligibilities. Clients not on the Pierce Transit routes may be eligible for Beyond the Borders program. Our staff working on Transportation is working diligently to find resolution.

6. Does the Homeless Housing Program (HHP) cap allocation based on the area?: No, there is no cap based on area for projects funded through HHP or any other County fund unless the funder requires the area. All households eligible for homeless services in Pierce County have access to Pierce County programs throughout the County regardless of their original area. Pierce County homeless services has a no wrong door approach and serve the County as a whole.

7. Strategy 4.6 of the CPEH expects that 340-1650 households served annually through case management." What is the variation of that range? What happens to remaining households?: The Prevention Case Management program has an estimated numbers served of 340-1650, which will vary greatly between project types and eligibility requirements. If the projects apply for rental assistance only without case management, they will serve additional households. If the projects provide intensive case management, they will serve less households. Once the request for proposals is released and a project (or projects) are selected, Pierce County will be able to update the projected to be served numbers. If a household is past due on rent, they are eligible to apply for eviction prevention which would be different than this above program.

8. How will you serve 3,000 people on the proposed budget through the Shelter Hub? Funding seems unsustainable.: 3,000 served includes contacts and not new households/individuals served. The Shelter HUB will connect households and individuals to available resources such as available emergency shelter beds OR may provide hotel/motel sheltering if no resources are available. 3,000 maybe connecting a person to an available shelter bed which would consist of knowing available open beds or making a phone call or securing hotel/motel while then connecting to available resources.

9. Is there a way to get mobile Coordinated Entry (CE) support for people who cannot physically get to a location?: This service is currently funded and eligible through CE with Pierce County Human Services. We have outreach teams that are trained in Diversion and CE processes. They receive funding to facilitate these services out in the community. In addition, CE has expanded their services since the pandemic. Now, they offer Diversion conversations via telephone, Zoom, in person, by appointment or walk ins.

10. The City of Tacoma has several emergency/temporary shelter sites going offline because funding is used up. Can they apply for emergency shelter funds?: Pierce County Human Services recently released the Homeless Housing Program (HHP) Notice of Funding Availability (NOFA) and emergency shelters were eligible to apply. The funding decision is expected to be announced soon. The City of Tacoma runs a separate funding cycle with their funding.

11. Is Eviction Prevention still only funding households who are in arrears?: Yes, to be eligible for Eviction Prevention households must have a lease in their own name, under 80% Area Median Income, have past due rent, and have a 14-day/30-day/Eviction Notice. Eviction Prevention is set up to support households and landlords with past due rents and is not a homeless service response, it is a homeless prevention response.

12. When the contracts for the Right of Way funding are taken on by Pierce County, will you continue working with the same providers going forward?: The Right of Way funding projects are 3-year contracts. Washington State Department of Commerce and Pierce County Human Services are committed to long-term solutions. Pierce County Human Services will continue to work with current contracted providers to continue the work.

13. If we know that many people experiencing homelessness do not want to stay in congregate shelters, why are we adding more congregate shelter beds?

A majority of emergency shelter beds added to the system are non-congregate beds. What we learned during the pandemic was having a variety of shelter bed options allowed the homeless response system to respond quickly and appropriately. Congregate is the most cost-effective way to serve the greatest number of households, and yet we know that non-congregate allows for more safety, security, and emergency response in the event of a future pandemic.

14. I recently saw HMIS numbers that show the daily occupancy of shelter beds well above 83%. Can you confirm this?: The data available was provided by our Homeless Management Information System (HMIS), which not all shelters utilize. HMIS is required for all Pierce County funded services provided but if an entity has a different fund source, they are not required to enter information into the database, though Pierce County staff do encourage them to. In addition, staff review the Tacoma-Pierce County Coalition to end homelessness which currently shows 99 available needs which is close to this number as well. We do see vacancies changing with weather changes.

15. How do you ensure funding gets into the hands of those who need it?: All identified funds in the CPEH are awarded to agencies (for profit, nonprofit, local government entities, etc.) who apply for funding for specific project types. These entities provide direct services for households in need and eligible for services.

16. We're seeing numbers increase at St. Vincent de Paul. Is Pierce County looking at the newest data as you work on numbers?: Pierce County Human Services uses data from Homeless Management Information System (HMIS). Not all service providers are required to enter data into HMIS however they are encouraged to do so.

17. What is the process for quality control in HMIS?: Pierce County Human Services hired a Computer Systems Data Analysis in June of 2022. The position is a dedicated full-time employee who administers the HMIS system and provides technical assistance, as well as monitoring for data quality. Providers are sent data quality reports monthly.

18. How can the broader community get engaged and help? Is there a way to donate?: Pierce County Human Services will provide additional information on options for how to donate. There are legal limitations and requirements to the County accepting donations. Pierce County Human Services encourages people interested in donating to a cause to either donate to a local non-profit directly or donate supplies directly to a non-profit.

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Human Services - Rental Assistance Portal Closure

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1. If I already applied for rental assistance and my application is being processed, will I still be helped after the portal closes?: Yes, after the portal is closed the providers will be processing applications in the portal until all funds are expended.

2. What will happen if I can’t get my final documents until after the portal is closed?: Contact 211 for other rental assistance options. This program requires the application be submitted through the portal.

3. Will I still be able to log in and see the status of my application when the portal closes?: Yes, once the portal closes landlords and tenants will be able to log in to check status and respond to messages from providers.

4. What if I already received assistance but I am waiting for more help form the provider who served me originally?: Our program is prioritizing new household before we serve returning households. Once all new applicants are processed, returning households will be contacted IF there is available funding.

5. What can I do after this program ends if I still need assistance paying my rent?: Contact 211 for information about other programs.

6. How do I know if my application is still incomplete?: You can log-in to the portal to check your application status.

7. How will I be notified when I have been referred to a provider?: The provider will email you, call you, text you, and will reach out to you through the portal.

8. Is Pierce County Rental Assistance out of funds?: No, Pierce County is not out of funds, however, we anticipate that we will be out before the end of 2022. We also anticipate that we have enough applications in the queue to spend down all available funding.

9. I haven’t heard anything about the status of my application, who should I contact?: Updates are provided by logging into the portal. Once you are referred to a provider, the status will change and the provider will contact you for processing to determine eligibility.

10. Can I still apply in person with the providers once the portal closes?: No, once the portal closes, we will no longer accept any new applications through 211, phone calls, in person, or online.

11. I just received a 14-day notice, is it too late to apply?: Once the portal closes, it will be too late to apply. Please contact Tacomaprobono for legal guidance.

12. Has there been any change in the amount of Rental Assistance funds I am eligible for?: No, there is no change to the amount of funds households may receive. We are prioritizing new applicants, followed by returning households.

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Integrated Public Alert and Warning System

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1. Do I have to sign up to receive WEA messages on my mobile device?: No, customers of participating carriers are automatically signed up to receive all alert types.

2. Will the EAS system interrupt streaming radio and TV services?: No, only broadcast media.

3. Where/How can I receive NOAA Weather Radio broadcasts?: A specific NOAA Radio receiver is required to listen to these broadcast frequencies. Receivers can be obtained from many retail locations such as electronics, sporting goods, and boat and marine accessory stores.

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Juvenile Court

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1. Where is Juvenile Court (Remann Hall)?: You may view our directions to Juvenile Court (Remann Hall), view a map or use the address, which is:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406

2. What happens when a juvenile is arrested or cited for a criminal offense?: When arrested for a criminal act, a juvenile is referred to the Pierce County Juvenile Court. An arrest is made when a law enforcement officer has reason to believe that a crime has been committed and a specific individual was involved in that crime (probable cause). Following the arrest, the juvenile may be detained at Remann Hall. It is important to note that at the time of the juvenile's arrest and entry into detention, the juvenile has not yet been charged with a crime. The agency responsible for filing criminal charges is the Prosecuting Attorney's Office.

A law enforcement officer may submit a report to the prosecutor for a charging decision without taking a juvenile into custody. If the prosecutor decides to file charges, a notice and summons will be mailed to the parents or guardian of the juvenile. A ‘Notice and Summons’ directs the parents to appear with the juvenile on a given day for an arraignment. A copy of the formal charges is included. If the juvenile fails to appear on the specified date, an arrest warrant will be issued. If the charge is minor in nature, the juvenile's case may be referred to the Diversion unit. Notification of receiving the referral is sent out by the Diversion unit shortly after reviewing charges for acceptance.

3. Do I have any financial responsibilities if my child is arrested or detained?: There are no costs for detention or a public defender. If found guilty, your child may be court-ordered to pay fines and costs associated with his/her crime.

4. If my child was detained, are there court hearings?: Possibly, depending on the severity of the offense and the youth’s criminal history.

5. Do I need legal representation?: As in all legal matters, the assistance of a professional attorney is strongly suggested but not required. Legal representation/assistance is available through the Department of Assigned Counsel. Prior to arraignments, a screening is conducted of the parent/child by Pre-Trial Services to determine if eligible for free representation. See DAC

6. When am I going to get to meet with my attorney to talk about my case and how can I find out which attorney is assigned to me?: After the arraignment, a scheduling conference date will be set in 1-2 weeks. This is the youth’s opportunity to discuss the case. It is important for youth and their parents to know that the youth is the attorney’s client, not the youth’s parents. An attorney will be provided through the Department of Assigned Counsel (DAC), unless the youth’s family has hired their own attorney. DAC may be contacted at 798-6062 if you would like to know which attorney is assigned to your case. See DAC

7. What happens at arraignment?: The “State” (Prosecutor’s Office) will announce the charges filed against the youth. This is not a trial. Facts of the case will not be debated at this hearing. The youth will have a public defender present for them at this hearing. Typically, youth plead “not guilty” at this stage in order to preserve all of their rights and also to give them an opportunity to speak with an attorney more in-depth about their case. The issue of detention or release will be addressed by the court at the arraignment. Parents are required to appear with their child. The parent may be asked questions by the court. Parent and youth are required to sign release orders acknowledging the release conditions.

8. Are there any legal negotiations or plea bargaining?: A scheduling conference is a meeting between the juvenile's attorney and the prosecuting attorney to discuss legal and factual issues of the case. Plea negotiation information is exchanged and resolutions are discussed. The defense attorney will then discuss this information with the juvenile, who must be present for the scheduling conference. A decision is then made to either enter a plea of guilty or schedule the matter for trial.

9. What are the chances I will be detained?: There is no clear way to answer this question because it varies between each youth and his/her own circumstances. The two primary factors the court considers are 1) risk to the community if the youth is released and 2) likelihood of appearing for future court hearings. There are other elements taken into consideration as such as, “Is there a parent available to adequately supervise?” and “What is the youth’s history of court order compliance?” The probation officer can answer your questions and do their best to prepare you for the outcome of the hearing, but there is no guarantee because the presiding judge has full decision-making authority and the judge will make his/her ruling at the court hearing pertaining to release or detention pending further court hearings.

10. Are there common criminal court hearings?: See Common Criminal Court Hearings

11. Can anyone come to Juvenile Court hearings?

The following court hearings are open to the public, including the media; however, there are limitations that can be imposed by the judge, such as not filming a juvenile's face. Victims also have the right to be present at court AND are allowed to address the court at the appropriate time.

- Criminal
- Dependency/Termination (You may be asked to leave the courtroom if there is an objection by a party on the case)

The following hearings are closed to the public:

- At-Risk Youth
- Child in Need of Services
- Emancipation
- Juvenile Harassment
- Truancy

12. Does my parent have to come with me to court?: Parents are required to appear with their child. The parent may be asked questions by the court. Parent and youth are required to sign release orders acknowledging the release conditions. If a parent does not show for court, the outcome of the hearing can be greatly affected: Youth could remain in detention, or youth who is currently out-of-custody and appears for court by him or herself could be booked into detention until the parents make themselves available for court. This can create extra hearings and/or additional detention fees for the parents and disrupts what would otherwise be an appropriate release plan because the parent was not in court to sign the release conditions.

13. Are there any basic rules I need to follow when I come to court?: Be sure to dress appropriately. Hats and sunglasses are not allowed in the courtroom. Also, all electronic devices need to be turned off. There is no talking in the gallery unless the court addresses you. There is either a court reporter or a recording device in the courtroom which takes note of what is being said. If there are disruptions, such excessive talking, cell phones ringing, or babies crying, you may be asked to leave the courtroom.

14. Do I have any obligations while my child waits for his/her court hearing?: If a juvenile violates any condition of the pretrial order, the parent or guardian must immediately report the violation to the probation officer, who either schedules the matter for a court hearing or requests a bench warrant. If the court finds that any condition of the order has been violated, the court may order the juvenile's detention pending trial or disposition.

15. Are there ever restrictions/obligations after a court hearing?: The court has the authority to place a juvenile on community supervision for up to one year for each offense. While under the supervision of the court, the juvenile is required to meet certain conditions, including (but not limited to) curfew, fines, community service, association restrictions, regular school attendance, counseling, and regular contact with the probation officer. If the juvenile violates any condition of community supervision, the parent (guardian) must immediately report the violation to the probation officer who may handle the violation informally, schedule the matter for court, or request a bench warrant. If found to have violated any condition of community supervision, the court may order the juvenile to serve up to 30 days in detention for each violation.

16. Can my child be detained for a long time?: Under certain legal circumstances, the court has the authority to commit a juvenile to the Juvenile Rehabilitation Administration (JRA) for any length of time up to the age of 21. The court sets the maximum amount of time the juvenile will serve. During the period of confinement, the juvenile will be placed in a state institution or group home. The juvenile's placement is determined by the Juvenile Rehabilitation Administration (JRA), not the court. Following the juvenile's release from the institution/group home, parole services are provided for a specified period of time. See
JRA

17. How do I quash my warrant?: A warrant can be quashed 3 ways: 1) Turn yourself into detention, 2) police arrest you on your warrant and book you into detention or 3) visit our Clerk’s Office at Juvenile Court to set a court date to quash your warrant and continue with your hearing. Number 3 is the preferred method. If you already have an assigned probation officer, you can contact the probation officer and request assistance in setting up a Warrant Quash hearing.

18. What do I do if I get a curfew violation?: Northwest Leadership Foundation handles the intervention for a curfew violation. Call them at (253) 272-0771.

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Juvenile Court - Adoption Services

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1. Where is Pierce County Adoption Services located?

Adoption Services is located at:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406

You may view directions to Juvenile Court (Remann Hall) or view a map.

2. How long does the process take?: From the time the referral reaches our office to completion varies depending on the type of adoption. A stepparent adoption can take from six weeks to six months depending on the timeliness of paperwork and references returned.
A newborn or relative adoption usually takes several months to complete. That process is more extensive and requires more paperwork, a home visit and longer interviews.

3. How much does an adoption cost?

For every adoption there is a $260 filing fee at the Clerk’s Office. Each report has a different fee: Stepparent reports are $300; Relative reports are $550. During the report process, there are small fees for criminal background checks, and on the date of finalization, there will be fees for the new birth certificate and certified copies of the adoption decree.

4. Does my child participate in the process?: All children participate in the adoption process. Children with verbal skills usually have an understanding of their own adoption. School-aged children will be part of the interview process.

5. When and where are adoptions finalized?

All adoptions are finalized on Friday mornings at Pierce County Juvenile Court (Remann Hall).

There are currently no in-person or virtual adoption hearings due to the COVID-19 pandemic.

6. My child’s father is not listed on the birth certificate. Do I have to notify him?: You must notify the birth father even if his identity is unknown, not listed, or has been absent for many years.

7. How do I obtain copies of adoption records?: After the finalization of an adoption, all files are sealed and can only be opened by court order. Adult adoptees can hire a confidential intermediary to get a court order to get birth information and search for birth parents. Contact the Clerk's Office for more information.

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Juvenile Court - At-Risk Youth / Child in Need Services

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1. Who files the At-Risk-Youth (ARY) petition?: Only the parent of the child may file the ARY petition. "Parent" is defined as the person(s) having legal right to custody of the child and includes custodian or guardian. The ARY proceeding is a voluntary process and a parent may request a dismissal at any time.

2. How do I file an At-Risk Youth (ARY) petition?: Contact Family Reconciliation Services at (888) 713-6115 and press #1 to request a family assessment and then bring that assessment with you when you come to file your petition.
File At-Risk Youth Petition

3. How do I file a Child in Need of Services (CHINS) petition?: See File Child in Need of Services Petition

4. What should I do if the court order is violated?

Failure by any party to comply with a court order is contempt of court. Violations of the court order should be reported to the court through the filing of a contempt motion. A contempt motion may be filed by a parent, a child or a person/agency having custody of the child. You do not need to wait for a scheduled review hearing to report violations of the court's orders.

If the court makes a finding of contempt at a contempt hearing, the court may impose coercive sanctions, such as research papers or community service hours, alternatives to secure detention such as work crew or electronic home monitoring, confinement for up to seven days in juvenile detention or a fine, or any combination of these sanctions.

5. Who is Family Reconciliation Services?: Family Reconciliation Services (FRS) is a voluntary program, offered through the Department of Youth and Family Services (DCYF). FRS serves youth and families who are in conflict and youth who are engaging in at risk behaviors.

6. What does Family Reconciliation Services (FRS) do and are they a part of Child Protective Services (CPS)?: Family Reconciliation Services (FRS) provides support to families and adolescents, between the ages of 12 through 17. FRS services are meant to resolve crisis situations and prevent unnecessary out of home placement. They are not designed to be long-term services. The services offered by FRS are designed to assess and stabilize the family's situation.

7. What is the goal of Family Reconciliation Services (FRS)?

The shared goal of FRS and the Pierce County Juvenile Court is to return the family to a pre-crisis state and to work with the family to identify alternative methods of handling similar conflicts. If longer-term service needs are identified, FRS will help facilitate getting the youth and his/her family into on-going services within the community.

What services are offered through FRS?

FRS services may include, but are not limited to:

Short-term family counseling
Crisis Residential Center (CRC) services
Referrals for substance abuse treatment and/or counseling
Referrals for mental health services
Short-term placement
Family Assessments in conjunction with juvenile court services

8. How do I contact Family Reconciliation Services to request a Family Assessment?: FRS can be reached directly by calling (888) 713-6115.

9. Can Family Reconciliation Services (FRS) work with my family without an At-Risk Youth Petition being filed in court?: Yes. The goal of FRS and the Juvenile Court is to offer families crisis stabilization services that prevent the need for At Risk Youth petitions being filed.

10. Once the Family Assessment has been completed? What do I do?

Family Reconciliation Services will complete a Family Assessment and offer support services to the family. Once the Verification of Family Assessment is completed, the parent or legal guardian has two choices:

Engage in recommended services without proceeding on to schedule a hearing with the Juvenile Court.
File the Family Assessment with the Pierce County Juvenile Court Clerk’s Office and request to complete an ARY petition. A court hearing will be scheduled, and paperwork provided to the parent or legal guardian to provide the required legal service to the youth.
Please keep in mind: Families who file ARY petitions and appear in court without participating in the services offered by FRS will be re-directed to do so prior to the case proceeding further.

11. What can I expect at the first court date, called the Fact-Finding Hearing?

The youth who is the subject of the ARY petition will be represented by an attorney, which is automatically appointed to them. This attorney will check in with them prior to entering the courtroom and gather facts to prepare them for the scheduled hearing.
Parents and/or legal guardians are not provided an attorney to represent them in ARY court. However, parents and/or legal guardians are always welcome to retain and bring an attorney to court with them.
A Probation Officer will be assigned to monitor the case and they check in with the youth and parent prior to entering the courtroom.
The court will verify that the youth was personally served with the ARY petition and Notice of Hearing. If not, the hearing will require a continuance.
The court will inquire as to what services were offered and/or recommended to the youth and family by FRS. If services were not completed or attempted, the youth and family will likely face a set over of the court hearing until such time that services are attempted and/or completed.
Please note the time of your hearing, which is included on any Notice of Hearing you obtain or receive.
We appreciate your patience and understanding when you are required to wait longer than anticipated for your specific case to be called on at court. This is in part due to the volume of cases that may be scheduled and wanting to be every family receives the time and attention necessary to be heard and supported. Court calendars fluctuate depending upon the number of cases scheduled and the needs that arise.

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Juvenile Court - Chemical Dependency Disposition Alternative

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1. How does my child get into Chemical Dependency Disposition Alternative (CDDA) ?: A probation officer can refer youth to the CDDA treatment provider for substance abuse assessment during pre-trial or following a probation violation.
• You will be contacted by one of our counselors to schedule the assessment appointment.
• When the assessment is completed your child’s eligibility for CDDA will be determined.
• Youth must be substance-dependent or substance-abusing with suspect for dependence to enter CDDA Intensive Outpatient Treatment.
• The youth’s case is then staffed with probation to determine if the CDDA program is appropriate for the youth and family. Considerations include:
- Does the youth have parent or guardian support.
- Is transportation a barrier?
- Is there motivation from youth and/or family to participate?
- Is substance use a primary risk factor and/or were drugs or use involved in committing the charged crime.
• At staffing the length of stay for the youth’s participation is determined.
• The youth and family are informed about the staffing decision and prepared, by probation, to transition into the CDDA program.
• At sentencing the youth and family meet with a CDDA counselor who completes orientation and answers any questions they may have about the program.
• The judge will then sentence the youth to CDDA for a minimum of six months up to one year.

2. How much does treatment cost?

There is no charge to youth or families for Intensive Outpatient CDDA or Drug Court Treatment; however, if your child is unable to maintain abstinence in the outpatient program, he/she will be referred to inpatient treatment. Inpatient treatment is not funded by the court and may be covered through your private insurance or DSHS medical coupons.

If a youth is in CDDA on a suspended commitment to Juvenile Rehabilitation Administration (JRA), inpatient treatment is funded and location for inpatient treatment is determined by JRA.

3. Why does my child have to change probation officers again?: • Chemical Dependency Disposition Alternative (CDDA) and Drug Court are specialized programs.
• Probation officers in CDDA and Drug Court have been trained to work with youth who have substance use issues.
• CDDA and Drug Court probation officers partner with a Chemical Dependency Professional to form a stronger support system for your child.

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Juvenile Court - Community Supervision (Probation)

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1. Is my probation officer also an attorney?: No. Your probation officer cannot give you legal advice. The probation officer can help explain the court process, but they cannot advise you on how to handle your case, nor can they listen to your explanation of the offense while the case is pending. You must share this information with your defense attorney.

If you need assistance in contacting your attorney, setting up a quash hearing for a bench warrant, if you have questions about the court process or your release conditions, the Intake probation officer can assist you. The probation officer is also a great resource for information regarding programs for youth such as school, community service and drug and alcohol programs.

2. This is my child’s responsibility so why do I have to be at court?: When a child is in trouble, it affects the whole family. The parent needs to be involved and share honest information with the court. Parent signatures are required on court orders. Most youth pending a criminal matter are out-of-custody and must abide by court-ordered release conditions. It is important that both youth and parent are aware of the release conditions. Parents are expected to report to the probation officer when their child is in violation of the release orders.

3. Are there restrictions/obligations after a court hearing?: The court has the authority to place a juvenile on community supervision for up to one year for each offense. While under the supervision of the court, the juvenile is required to meet certain conditions, including (but not limited to) curfew, fines, community service, association restrictions, regular school attendance, counseling, and regular contact with the probation officer. If the juvenile violates any condition of community supervision, the parent (guardian) must immediately report the violation to the probation officer who may handle the violation informally, schedule the matter for court, or request a bench warrant. If found to have violated any condition of community supervision, the court may order the juvenile to serve up to 30 days in detention for each violation.

4. Will my school be contacted?: After arraignment, a subpoena will be sent to your school requesting your transcripts and a copy of your disciplinary file. If you have been to court and are placed on probation, your school will receive official notification of your probation period and the offense for which you were placed on probation.

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Juvenile Court - Court Services (Clerk's Office)

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1. Where is the Juvenile Court Clerk's Office?: 1. You may view our directions to Juvenile Court (Remann Hall), view a map or use the address, which is:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406
2. Enter through A Building and proceed to the left until you pass the courtrooms. The Clerk’s Office is the last door on the left.

2. How do I quash my warrant?

A warrant can be quashed three ways:

Visit the Clerk’s Office at Juvenile Court (Remann Hall) to set a court date to quash your warrant and continue with your hearing (preferred method)
Turn yourself into detention
Police arrest you on your warrant and book you into detention. If you already have an assigned probation officer, you can contact the probation officer and request assistance in setting up a Warrant Quash hearing.

3. If my child was detained, are there court hearings?: Possibly, depending on the severity of the offense and the youth’s criminal history.

4. What happens at arraignment?: The “State” (Prosecutor’s Office) will announce the charges filed against the youth. This is not a trial. Facts of the case will not be debated at this hearing. The youth will have a public defender present for them at this hearing. Typically, youth plead “not guilty” at this stage in order to preserve all of their rights and also to give them an opportunity to speak with an attorney more in-depth about their case. The issue of detention or release will be addressed by the court at the arraignment. Parents are required to appear with their child. The parent may be asked questions by the court. Parent and youth are required to sign release orders acknowledging the release conditions.

5. Do I need legal representation?: As in all legal matters, the assistance of a professional attorney is strongly suggested but not required. Legal representation/assistance is available through the Department of Assigned Counsel (DAC). Prior to arraignments, a screening is conducted of the parent/child by Pre-Trial Services to determine if eligible for free representation. See DAC

6. Are there any legal negotiations or plea bargaining?: A scheduling conference is a meeting between the juvenile's attorney and the prosecuting attorney to discuss legal and factual issues of the case. Plea negotiation information is exchanged and resolutions are discussed. The defense attorney will then discuss this information with the juvenile, who must be present for the scheduling conference. A decision is then made to either enter a plea of guilty or schedule the matter for trial.

7. What are the chances I will be detained?: There is no clear way to answer this question because it varies between each youth and his/her own circumstances. The two primary factors the court considers are 1) risk to the community if the youth is released and 2) likelihood of appearing for future court hearings. There are other elements taken into consideration as such as, “Is there a parent available to adequately supervise?” and “What is the youth’s history of court order compliance?” The probation officer can answer your questions and do their best to prepare you for the outcome of the hearing, but there is no guarantee because the presiding judge has full decision-making authority and the judge will make his/her ruling at the court hearing pertaining to release or detention pending further court hearings.

8. Are there common criminal court hearings?: See Common Criminal Court Hearings

9. Does my parent have to come with me to court?: Parents are required to appear with their child. The parent may be asked questions by the court. Parent and youth are required to sign release orders acknowledging the release conditions. If a parent does not show for court, the outcome of the hearing can be greatly affected: Youth could remain in detention, or youth who is currently out-of-custody and appears for court by him or herself could be booked into detention until the parents make themselves available for court. This can create extra hearings and/or additional detention fees for the parents and disrupts what would otherwise be an appropriate release plan because the parent was not in court to sign the release conditions.

10. Can anyone come to Juvenile Court hearings?

The following court hearings are open to the public, including the media; however, there are limitation that can be imposed by the judge, such as not filming a juvenile's face. Victims also have the right to be present at court AND are allowed to address the court at the appropriate time.

- Criminal
- Dependency/Termination (You may be asked to leave the courtroom if there is an objection by a party on the case)

The following hearings are closed to the public:

- At-Risk Youth
- Child in Need of Services
- Emancipation
- Juvenile Harassment
- Truancy

11. Do I have any obligations while my child waits for his/her court hearing?: If a juvenile violates any condition of the pretrial order, the parent or guardian must immediately report the violation to the probation officer, who either schedules the matter for a court hearing or requests a bench warrant. If the court finds that any condition of the order has been violated, the court may order the juvenile's detention pending trial or disposition.

12. Are there ever restrictions/obligations after a court hearing?: The court has the authority to place a juvenile on community supervision for up to one year for each offense. While under the supervision of the court, the juvenile is required to meet certain conditions, including (but not limited to) curfew, fines, community service, association restrictions, regular school attendance, counseling, and regular contact with the probation officer. If the juvenile violates any condition of community supervision, the parent (guardian) must immediately report the violation to the probation officer who may handle the violation informally, schedule the matter for court, or request a bench warrant. If found to have violated any condition of community supervision, the court may order the juvenile to serve up to 30 days in detention for each violation.

13. What do I do if I get a curfew violation?: Northwest Leadership Foundation handles the intervention for a curfew violation. Call them at (253) 272-0771.

14. What do I need to do if I am unable to attend my Tuesday afternoon truancy hearing or I missed my hearing?: Go to the Administration Building lobby at Remann Hall and sign for a new date.

15. What do I need to do if I missed a Thursday truancy hearing?: Go to the Clerk’s Office at Remann Hall to request setting a new date and possibly taking care of a bench warrant.

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Juvenile Court - Dependency Court

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1. What does “Dependency” mean?: Dependency refers to the legal status of the child. Most children are dependents of their parents. Through the Fact-Finding process, a child may temporarily become a dependent of the state.

2. When can I see my child(ren)?: Arrangements for visits will be discussed at the Shelter Care hearing. If the Shelter Care hearing has already occurred, contact the social worker. See Shelter Care Hearing

3. How do I get an attorney?

A courtesy attorney will be available for you at the initial Shelter Care hearing. You have the right to have an attorney present at future hearings. If you cannot afford an attorney, you may qualify for an attorney at public expense. You will be given paperwork to fill out, and the judge or commissioner will determine whether you qualify.

If you missed the Shelter Care Hearing, fill out the paperwork to request an attorney and bring it to the Juvenile Court Clerk’s office as soon as possible. See Request An Attorney

4. What if I missed the Shelter Care Hearing?: Apply for an attorney, attend Dependency 101 and contact the social worker assigned to your case to schedule visits and find out more information. If you do not know who your social worker is, call 253-983-6200. See Dependency 101 FAQ below.

5. What is an Advocate/GAL?

GAL stands for Guardian ad litem. Duties of the Volunteer Child Advocate/GAL are defined by RCW 13.34.105.

Child Advocates/GALs are appointed by judges to represent the best interest of children involved in the dependency court system. The Advocate/GAL researches the child's situation by talking with the child as well as others who play a significant role in the child's life. The Advocate/GAL writes a report to the court for review hearings with information about the parents’ progress in services and an update about the child, the child’s expressed wishes, as well as what the Advocate/GAL believes is in the child’s best interest. See

RCW 13.34.105

6. What is the difference between a Child Advocate and a GAL, and what determines which my child will get?

Cour appointed Child Advocates are volunteers with a minimum of 30 hours training and supervised by Juvenile Court staff.

Staff advocates are called GALs (Guardians ad litem). Duties of the Child Advocate and GAL are the same and are defined by RCW 13.34.105.

The priority is to assign children a Child Advocate if one is available. Approximately half of the children in dependency court have an Advocate, and the other half have a staff GAL.

7. What does a Child Advocate do?: Child Advocates are appointed by judges to represent the best interest of children involved in the dependency court system. The Advocate researches the child's situation by talking with the child as well as others who play a significant role in the child's life. The Advocate writes a report to the court for review hearings with information about the parents’ progress in services and an update about the child, the child’s expressed wishes, as well as what the Advocate believes is in the child’s best interest.
What a CASA does

8. Is there anyone I can talk with who has been through this?: Yes! Juvenile Court has a program called “Parent for Parent,” which is run by people like you who have had their children removed from their homes, and were successful in getting them back. There will be someone from Parent for Parent available to meet with you at the Shelter Care Hearing. If you missed the Shelter Care Hearing, contact Parent for Parent through Pauline Ross at 253-722-4789 or [email protected] for more information.

9. What is Dependency 101?

Dependency 101 is a class for you and other parents involved in Dependency Court. It is run by “Veteran Parents” (parents who successfully reunited with their children). These parents will help you understand the process, introduce the role of the various professionals in the system, and give you information on what was helpful for them.

Dependency 101 is offered twice per month. On the second Thursday of each month, the class is 1:00 pm to 3:00 pm. On the fourth Thursday, the class is from 4:00 pm to 6:00 pm. You may attend the same class as the other parent of your child as long as there is no restraining order in effect.

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Juvenile Court - Dependency Court Proceedings

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1. How can I find out when the next court date is?: Call or email your attorney, social worker or CASA/GAL. You may also come into the Juvenile Court (Remann Hall) Clerk’s Office with valid ID.

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Juvenile Court - Detention (Secure Confinement)

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1. Where are arrested youth detained?: Arrested youth are detained at Remann Hall. You may view our directions to Juvenile Court (Remann Hall), view a map or use the address, which is:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406

Once there, go to the A building entrance, which is at the roundabout.

2. When can I visit my child in detention?: Monday-Friday: 6-7 p.m. or 7-8 p.m.
Saturdays, Sundays & Holidays: 9-10 a.m. or 10-11 a.m. or 6-7 p.m. or 7-8 p.m.

3. What are the rules for visiting my child in detention?: See Visitation Rules & Information

4. Can I visit a youth in detention if I am not the youth’s parent?: The visitation policy allows parents/guardians and clergy to visit during regular visitation hours. There are times in which extenuating circumstances are considered and exceptions are made to the visitation policy. If a youth’s parents are unable to visit their child, alternative resources may be considered in order to provide support to the detained youth. Speak with the youth’s assigned probation officer if you have questions about visitation exceptions. In order for an exception to be made, the Probation Officer must have the special visitation request approved by their supervisor, AND it must also be approved by a Detention Supervisor.
Note: Parents are encouraged to find childcare for the youth’s siblings, however if this is not possible, a youth’s sibling(s) that are age 6 and under are allowed to visit. Special arrangements may be made for counselors or therapists to visit youth for the purpose of doing therapy.

5. What happens when a juvenile is arrested or cited for a criminal offense?: When arrested for a criminal act, a juvenile is referred to the Pierce County Juvenile Court. An arrest is made when a law enforcement officer has reason to believe that a crime has been committed and a specific individual was involved in that crime (probable cause). Following the arrest, the juvenile may be detained at Remann Hall. It is important to note that at the time of the juvenile's arrest and entry into detention, the juvenile has not yet been charged with a crime. The agency responsible for filing criminal charges is the Prosecuting Attorney's Office.

A law enforcement officer may submit a report to the prosecutor for a charging decision without taking a juvenile into custody. If the prosecutor decides to file charges, a Notice and Summons, including a copy of the formal charges, will be mailed to the parents or guardian of the juvenile. A Notice and Summons directs the parents to appear with the juvenile on a given day for an arraignment. If the juvenile fails to appear on the specified date, an arrest warrant will be issued. If the charge is minor in nature, the juvenile's case may be referred to the Diversion unit. Notification of receiving the referral is sent out by the Diversion unit shortly after reviewing charges for acceptance.

6. How do I quash my warrant?: A warrant can be quashed 3 ways: 1) Turn yourself into detention, 2) police arrest you on your warrant and book you into detention or 3) visit our Clerk’s Office at Juvenile Court to set a court date to quash your warrant and continue with your hearing. Number 3 is the preferred method. If you already have an assigned probation officer, you can contact the probation officer and request assistance in setting up a Warrant Quash hearing.

7. Do I have any financial responsibilities if my child is arrested or detained?: There are no costs for detention or a public defender. If found guilty, your child may be court-ordered to pay fines and costs associated with their crime.

8. If my child was detained, are there court hearings?: Possibly, depending on the severity of the offense and the youth’s criminal history.

9. How do I find out if my child has a court hearing?: Call Juvenile Court at 253-798-7900.

10. Can my child be detained for a long time?: Under certain legal circumstances, the court has the authority to commit a juvenile to the Juvenile Rehabilitation Administration (JRA) for any length of time up to the age of 21. The court sets the maximum amount of time the juvenile will serve. During the period of confinement, the juvenile will be placed in a state institution or group home. The juvenile's placement is determined by the Juvenile Rehabilitation Administration (JRA), not the court. Following the juvenile's release from the institution/group home, parole services are provided for a specified period of time. See JRA

11. Can my personal property be released to my parent?: A parent must contact the probation officer and request a specific item. The probation officer will contact the youth and have the youth sign permission for the item(s) to be released. On rare occasions, property release has been denied because the arresting police agency may need access to it as part of their investigation.

12. Are there any requirements if my child is released from Detention?: When a juvenile is released from detention, the court sets conditions of release, which the juvenile must follow. House arrest, one of the more restrictive conditions, requires 24-hour supervision of the juvenile by the parent or guardian until the charges are resolved. The parent or another court-approved adult must supervise the juvenile at all time. The court may order exceptions to house arrest, such as school and/or employment. The juvenile must return home directly after school or work and cannot leave the home again without the parent or supervising adult.

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Juvenile Court - Diversion

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1. What are the differences between diversion and court?

Juvenile Court

Hearings are open to the public
Attorney is appointed
Appear before a judge
Hearings are held at Remann Hall during the day
The court process may take three days or longer
If convicted, the conviction is public record
Fee is charged

Diversion

Proceedings are confidential and private
No attorney is appointed
Appear before a volunteer Community Accountability Board
Meetings are held in your community, usually in the evening
Youth will have no conviction or criminal record
Fee is charged; first referral $125, second $150

2. What if I do not want to go through diversion?: If you choose not to participate in diversion or if you fail to respond to your diversion letter by the response date, your case will be returned to the prosecutor for filing of charges in Juvenile Court.

3. How many times can I go through diversion?: You may be allowed to participate in diversion for a maximum of two misdemeanor offenses. First-time misdemeanor offenses are automatically referred to Diversion. When a youth commits a second misdemeanor offense, it is at the discretion of the Prosecuting Attorney whether the referral is diverted or filed on in Juvenile Court.

4. Can I get a copy of my arrest report?

The Diversion office is not authorized to release police reports for diversion cases. This is due in part to the fact that there are often names of other juveniles, witnesses, and victims in police reports which must remain confidential.

The Diversion office will only release police reports to attorneys who submit a Request for Discovery. Attorneys are bound by the rules of discovery as to what juvenile, witness, and victim information in the police report they may share with their clients.

Some police agencies will release police reports. If you want a copy of your police report, you must contact the arresting police agency or retain an attorney.

5. Do I need an attorney to go through diversion?: You do not need to hire an attorney to participate in diversion. The process involves the family and the youth only. You do have the right to have an attorney present at your diversion meeting to advise you. However, your attorney will not be permitted to participate in the meeting or negotiate the terms of your Diversion Agreement. If you choose to have an attorney present at your diversion meeting, you must pay for this service. If you wish to have an attorney argue your case, you must go to trial.

6. Can I speak with an attorney about my decision to go through diversion?: You can talk to an attorney about whether you should participate in diversion or go to court and you will not have to pay for this service. If you do not believe you committed the offense you are being accused of, you should talk to an attorney. If you choose to consult with an attorney, you must call the Diversion office.

7. Can I go through diversion if I am almost 18?: If you are going to turn 18 within the next 2–3 months, you must call the Diversion office immediately if you wish to participate in diversion. If you do not, you may lose the opportunity to participate in diversion and your case may be referred to adult court where you will be charged as an adult. If you are almost 18, please call (253) 798-3343 as soon as possible. The Diversion staff will help you expedite the processing and scheduling of your case.

8. Who will be at my diversion meeting?: You, your parent(s) or guardian(s), 2 –3 Community Accountability Board (CAB) members, and a court consultant will be present at the diversion meeting. The CAB members are volunteers from your community who have been screened and trained by the Superior Court to hear diversion cases. The court advisor is there to make sure everything is done properly and legally. Everyone present will have signed an agreement to keep all matters discussed in the meeting confidential.

9. Do my parents have to come with me to my diversion meeting?: Your parent or guardian must accompany you to your diversion meeting.

10. What will happen at my diversion meeting?: The Community Accountability Board (CAB) will first speak with you and your parent(s) or guardian(s) together. Next, they will confer among themselves. Finally, they will bring you and your parent(s) or guardian(s) back into the room where they will most likely ask you to sign a Diversion Agreement. The Diversion Agreement is a legal contract between you and the CAB. This contract may require you to complete one or more of the following sanctions:
- Perform community service hours
- Pay restitution to the victim of your crime
- Pay a fine
- Attend school
- Attend counseling
- Attend an educational or informational session (class)
- Get a drug & alcohol assessment
- Obey a curfew
- Obey a no contact order
- Attend parent-teen mediation

11. When will my diversion meeting be held?: You will be notified by mail of your appointment date and location, usually within two to three weeks of getting notice. Diversion meetings are usually scheduled in the evening.

12. Where will my diversion meeting be held?: Your diversion meeting will be held near or in the community where you live. We have five (5) Community Accountability Boards throughout Pierce County. Your case will be assigned to the location closest to your home.

13. How long will the diversion meeting take?: Diversion meetings usually take approximately an hour.

14. What happens after my diversion meeting?

If you signed a Diversion Agreement, you will be assigned a monitor to keep track of your progress on completion of the Diversion Agreement. It will be your responsibility to report your progress to your monitor. Once you have completed the conditions of the agreement, your monitor will inform the court and your case will be closed. If you do not complete the conditions of your agreement in the time allotted or if you do not provide proof of completion by the completion date, the monitor will return the case to Prosecuting Attorney for filing of charges in Juvenile Court.

If you do not sign a Diversion Agreement, your case will be sent back to the Prosecutor's Office for charging.

15. Do I have to go through diversion or to court if my parents have already punished me?: Parental discipline at home does not excuse you from your responsibility to be accountable for your actions in court or at your diversion meeting. However, you will have the opportunity to share whatever consequences your parents may have imposed with the Community Accountability Board. They may take this into consideration when deciding what to include in your Diversion Agreement.

16. Will I have to go to juvenile detention?: The Community Accountability Board does not have the authority to order you detained or imprisoned. No one is ever required to spend time in juvenile detention for a diverted offense unless they fail to comply with their Diversion Agreement and their case is filed on in court where a judge deems detention appropriate.

17. Who will know about a juvenile’s diversion?

The diversion process is confidential. Employers, potential employers, and military personnel do not have access to diversion records. A juvenile’s participation in diversion is not public record.

If a youth signs a Diversion Agreement for one of the following offenses, a notice will be sent to the school principal: Inhaling toxic fumes, a controlled substance violation, a liquor violation, assault, harassment, reckless burning, malicious mischief, reckless endangerment, and/or a weapons offense. This notice will only include the juvenile’s name and the offense that was committed; it will not include the details of the offense.

If a youth signs a Diversion Agreement for a drug or alcohol offense, notice will be sent to the Department of Licensing in Olympia.

18. Will I have a criminal record if I go through diversion?: After participating in diversion, you will NOT have a criminal record. You will have a confidential criminal history. The main difference between a criminal record and a criminal history is that a criminal record is available to the public while a criminal history is not. Your criminal history is our way of internally keeping track of your participation in diversion. Your criminal history will include the details of the offense and whether you signed a diversion agreement or were counseled and released. Your criminal history is not public record; it is not available to the public. It is only available to the police, the prosecutor, the court, and the diversion unit.

19. How much is the diversion fee?: The maximum diversion fee $125 for the first referral and $150 for second the referral. This may be paid in four monthly payments of $65.75. This fee may be reduced or waived based on the parents’ or guardians’ ability to pay.

20. Can I go through diversion if I can’t afford to pay the diversion fee?

No child may be denied diversion based on his or her parents’ or guardians’ inability to pay. Your diversion fee may be reduced or waived based on your income. If you believe you may qualify for a reduced fee, you must fill out the financial statement at your diversion meeting.

Our financial screener will review these documents and determine your ability to pay based on the federal poverty guidelines. The financial screener will assess a fee and bill you the assessed amount. You can make up to four monthly payments on your assessed fee. If your fee is waived, you will not receive a bill.

21. What happens if I fail to complete my Diversion Agreement?: If you do not follow the requirements of your Diversion Agreement, the case will be referred to the Prosecuting Attorney for review, and a formal court hearing called a Diversion Termination hearing may occur. If the court determines that you failed to complete your Diversion Agreement, the case will proceed to arraignment and will be handled like other Juvenile Court cases. If you do not appear at the court hearing, the court may order that you be arrested. See
Prosecuting Attorney

22. Can I lose driving privileges for a drug- or alcohol-related offense?

Diversion programs and courts are required to notify the Department of Licensing (DOL) to revoke a juvenile's driving privilege for any youth age 13 years or older who enters into a Diversion Agreement or is adjudicated or convicted of a drug- or alcohol-related offense. The revocation is for one year or until age 17, whichever is longer. Two or more offenses require a two-year revocation or until age 18, whichever is longer.

However, early reinstatement of driving privileges is possible if you successfully complete your diversion requirements. For a first offense, early reinstatement is possible 90 days after your 16th birthday or 90 days after the Diversion Agreement was signed. On a second offense, early reinstatement is possible one year after the Diversion Agreement was signed, or at age 17, whichever is longer. You also cannot apply for a learner's permit until your driving privilege has been reinstated.

When the revocation time is up, DOL will notify you. You will be required to take the written and driving test again and pay a reinstatement fee in addition to the licensing fees.

See Early Reinstatement of Driving Privileges

23. Will my school be notified?

Whenever any juvenile enrolled in a common school enters into a Diversion Agreement, is convicted in adult criminal court, or is adjudicated in juvenile court for the following offenses, the principal of the student's school must be notified, after first notifying the parent or legal guardian that such notification will be made:
- a violent offense as defined in RCW 9.94A.030;
- a sex offense as defined in RCW 9.94A.030;
- inhaling toxic fumes under in RCW 9.47A;
- a controlled substances violation under RCW 69.50;
- a liquor violation under RCW 66.44.270;
- and any crime under RCW chapters 9.41, 9A.36, 9A.40, 9A.46, and 9A.48.

(This notification, and a detailed listing of the actual offenses, is included along with the appointment letter when you are scheduled for your Diversion appointment.)

Any information received by a principal or school personnel under this section is confidential and may not be further disseminated except as provided by law.

24. Can my diversion record be sealed or destroyed?: See Sealing & Destruction of Diversion Records

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Juvenile Court - EHM/CDET (Alternative Detention Services)

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1. What is the cost for Electronic Home Monitoring (EHM)?: There is no cost.

2. What is the cost for Community Detention (CDET)?: There is no cost.

3. How long will I be on the EHM program?

A judge determines the length of time you are ordered into the program. Generally, youth
ordered into the program for a probation violation have a specific amount time which is
located on your court order.

Youth in the program for a pre-trial offense are generally ordered into the program until a
judge releases them from the program at a future hearing.

4. What are the rules of the EHM program?: Review your ‘Order on Alternative Detention Services (ORADS)’ court order for
specific rules.

5. Is the EHM bracelet waterproof?: The ankle bracelet is not waterproof and cannot be submerged under water.

6. Who do I contact for EHM windows?: The assigned probation officer should be contacted 48 hours in advance for window
approval.

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Juvenile Court - Forms & Packets

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1. Where is Juvenile Court (Remann Hall)?: You may view our directions to Juvenile Court (Remann Hall), view a map or use the address, which is:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406

2. What is the first step to filing an at risk youth petition?: Contact Family Reconciliation Services at (253) 983-6100 to request a family assessment and then bring that assessment with you when you come to the Clerk's Office at Remann Hall to file your petition.

3. What is the first step to filing a juvenile anti-harassment petition?: Contact law enforcement contact and either request that they fill out the Law Enforcement Response Sheet (included in the Anti-Harassment Procedures packet) or an incident report form.

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Juvenile Court - Functional Family Therapy (FFT)

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1. Why do I have to do counseling when my child is the one in trouble?: When one person in the family is in trouble or distressed, it affects the other members in the family too. Functional Family Therapy (FFT) is a holistic approach to the family without judgment. FFT operates under a philosophy that if family members feel better with one another, increase communication and strengthen their relationship, some of the other issues that are stressing the family (law violations, drugs or alcohol, school, etc.) tend to decrease.

2. How do I get into Functional Family Therapy (FFT)?: The probation officer can tell you if you are eligible for this program. From the information gathered by the probation officer when a youth is place on probation, an assessment is completed. The outcome of the assessment determines if a youth is eligible for the program.

3. If I am eligible, will I get Functional Family Therapy (FFT)?: Not all eligible youth receive FFT services. More families are eligible than we can serve. Whether or not a family receives an opportunity for FFT depends on the youth’s other risk factors being addressed on probation, the amount of time left on probation, and therapist availability. Each family will work with the probation officer to decide what the case plan will be for each youth and if FFT is the best option.

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Juvenile Court - Option B

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1. What are the eligibility requirements for the Suspended Disposition Alternative (Option B)?: Per RCW 13.40.0357, youth are not eligible for Option B if they are:
(a) Adjudicated of an A+ offense;
(b) Fourteen years of age or older and is adjudicated of one or more of the following offenses:
(i) A class A offense, or an attempt, conspiracy, or solicitation to commit a class A offense
(ii) Manslaughter in the first degree; or
(iii) Assault in the second degree, extortion in the first degree, kidnapping in the second degree, robbery in the second degree, drive-by shooting, vehicular homicide, hit and run death, violation of the uniform controlled substances act, when the offense includes infliction of bodily harm to another or when during the commission or immediate withdrawal from the offense the respondent was armed with a deadly weapon;
(iv) Ordered to serve a disposition for a firearm violation; or
(v) Adjudicated of a sex offense.

2. How long does the Option B program last?: Typically Option B requires nine months of community supervision unless a special exception is made by the court.

3. What can I do as a parent to help my child be successful on Option B?: There are many requirements youth must complete in the Option B program. They can include involvement in a school program, Aggression Replacement Training (ART), Functional Family Therapy (FFT), drug/alcohol treatment, individual counseling, etc. If a youth does not participate in and complete the programming recommended by the court and probation department, he/she could be revoked and sentenced to serve their commitment time. In general, the youth who are most successful in the Option B program have support at home to help schedule appointments, provide transportation to services, and maintain open communication with the probation officer.

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Juvenile Court - Programs/Services Offered to Youth

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1. Are there fees for specialized probation programs or services?: No, there are no fees.

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Juvenile Court - Special Sex Offender Disposition Alternative (SSODA)

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1. What happens if I am placed on SSODA probation?: Instead of being sent to serve a sentence at the Juvenile Rehabilitation Administration (JRA), the court places you on two years of specialized probation where sex offender treatment is the focus. You are given this opportunity based on your sex offender evaluation recommendations, assessed risk level, compliance with pre-trial conditions, family support and your willingness to participate in the treatment program and follow SSODA conditions. This requires, but not limited to, the following:
- Full participation in adolescent sex offender treatment
- No further law violations
- Periodic polygraph tests to measure compliance with probation
- No possession of pornographic material
- Regular attendance and acceptable behavior at school
- Follow the supervision plan devised by your probation officer and therapist
- Complete HIV testing and registration requirements

2. What will happen at arraignment?: On the day of the hearing, the youth will plead "not guilty" to the offense and the court will make a decision whether the youth will be detained or released back into the community with conditions. The probation officer will make a recommendation to the court regarding release or detention. A probation officer will attempt to contact the youth prior the court date to prepare. Because allegations of sexual offenses are serious, the release conditions in such cases are very strict. The following are a list of conditions that are likely to be imposed:
- Reside only at the address designated by the court
- Must be supervised at all times by supervisors approved by the court (i.e., parents or other adults authorized by the court and probation)
- Travel is restricted to Pierce, King, Kitsap, and Thurston Counties
- Remain at home in the company of an approved adult (exceptions will be made for school and line-of-sight supervision by a court approved adult)
- Obey rules of parent/supervising adult
- Maintain contact with the assigned probation officer. The probation officer will provide youth with a specific day to call and check in.
- Attend school or place of employment without absences and maintain best effort.
- No violations of any criminal laws
- No contact with the alleged victim(s), witness(es), co-defendant(s). This includes contact through electronic means or third parties.
- Will not be allowed to reside with any victim.
- Cannot possess guns, firearms, ammunition, or other weapons.
- No unsupervised contact with children who are more than 24 months younger than the youth. The youth will not be allowed to share a bedroom with younger siblings. Placement of an alarm on a youth's bedroom door will also be required.
- No unsupervised internet activity. If internet access is needed, a parent must be view the screen with the youth.
- Cannot possess electronics that access the internet.

3. Will my school be contacted?: After arraignment, a subpoena will be sent to your school requesting your transcripts and a copy of your disciplinary file. If you are adjudicated and placed on probation, your school will receive official notification of your probation period and the offense for which you were placed on probation.

4. How will being placed on SSODA probation affect the any extracurricular activities in which I am involved?: It is important to inform the probation officer of all clubs, athletics, religious activities, and travel plans. Probation will work with you and make accommodations for these activities when possible, given that appropriate supervision will be provided.

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Juvenile Court - Truancy

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1. What do I need to do if I am unable to attend my Tuesday afternoon truancy hearing or I missed my hearing?: Go to the Administration Building lobby at Remann Hall and sign for a new date.

2. What do I need to do if I missed a Thursday truancy hearing?: Go to the Clerk’s Office at Remann Hall to see about setting a new date and possibly taking care of a bench warrant.

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Juvenile Court - Volunteer Services

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1. What are Court Appointed Advocates and what do they do?: Please view our Volunteer Services Advocate Handout for more information.

2. What is a Community Accountability Board (CAB)?: Diversion Handout
Volunteer Services Diversion handout

3. When do Community Accountability Boards meet?: CAB Meeting Schedule 2020
CAB Meeting Schedule

4. Where is Juvenile Court (Remann Hall)?: You may view our directions to Juvenile Court (Remann Hall), view a map or use the address, which is:
Remann Hall
5501 6th Ave.
Tacoma, WA 98406

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Kite Festival

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1. Is my ticket good for the entire event?: Your ticket is valid for one-time parking ONLY for the day and time slot you purchased.

2. What if I can’t make it on the date I chose?: All ticket purchases are non-refundable and non-transferable.

3. Will there be bag checks at the gate?: No, there will not be bag checks. We will have some delicious food vendors on site, but feel free to bring your own food and beverages. Alcoholic drinks are not permitted.

4. I bought my ticket ahead of time. What do I need to bring?: Guests will be asked to show a printed parking ticket, or one loaded on a mobile phone. The QR code will be scanned upon arrival.

5. Can I buy my ticket the day-of?: Yes, tickets may be purchased on-site with Visa/MasterCard. You may also purchase your ticket on-site via your smartphone at https://www.piercecountywa.gov/1268/Kite-Festival.

6. Will you accept cash or credit card for tickets purchased on site?: We can accept cash or credit card for on-site purchases. You may also purchase your ticket on-site via your smartphone at https://www.piercecountywa.gov/1268/Kite-Festival.

7. Can I walk or bike in?: Chambers Creek Regional Park will be open to foot and bike traffic. All guests are encouraged to purchase a parking ticket and enter the park off Chambers Creek Road near Chambers Creek Wastewater Treatment Plant.

8. Is this event suitable for all ages?: Yes! Bring the kids, grandparents, friends, and anyone else!

9. Can I bring my own kite?: Yes! Feel free to bring your own kites!

10. I don’t have a kite, can I buy one?: We will have kite kits available for purchase at $4.00/kit. Credit card purchases are preferred. Ocean Shores Kites will also be on site with kites available to purchase.

11. Will Chambers Creek Regional Park still be open to the public?: Yes! Chambers Creek Regional Park will be open to the public; however, all vehicles will be asked to purchase a parking ticket and enter the park off Chambers Creek Road near Chambers Creek Wastewater Treatment Plant. The park will still be open to foot and bike traffic. Want to avoid the crowd? We encourage you to check out some of Pierce County's other parks!

12. Can I bring my dog?: Yes, well-mannered and non-aggressive dogs are welcome.

13. Can I bring a pop-up tent or shade structure?: In order to allow optimal viewing for all participants, we ask anyone with a pop-up tent or shade structure to set up on the West side of the field. The area is marked in orange on the event map.

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Outdoor Warning System

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1. Why can’t I hear the siren indoors?: The system is designed and functions best for outdoor environments.

2. I can’t hear the sirens during the monthly test.: The monthly test is only conducted to ensure that the activation system and sirens are working end to end. In a real event, they will sound for much longer and with tones and a recorded voice message specific for the hazards.

3. Why are the sirens only in the two river valleys?: The sirens were initially installed for a lahar hazard that would most impact these two locations.

4. What happened to the traditional wail tone?: The system can now play pre-recorded spoken messages about multiple hazards to warn people that may be visiting certain areas, and not familiar with the lahar hazard.

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Parks - Fantasy Lights Walk

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1. Do I have to buy admission ahead of time?: Yes, admission must be purchased online before arriving at the event. Guests will be asked to select a date and time and will be asked to show their e-ticket printed or loaded on their phones. Your QR code will be scanned upon arrival. Guests must arrive on the day and time selected.

2. Do I have to buy reserved parking ahead of time?: Reserved parking is optional. We strongly encourage purchasing reserved parking online before arriving at the event. Guests will be asked to show their parking e-tickets printed or loaded on their phones. Your QR code will be scanned upon arrival. Guests must arrive on the day and time selected. Reminder should our parking lot reach capacity, we will only allow those with pre-purchased admission tickets access to the event.

3. Help! I lost/deleted/haven't received my ticket after purchasing online, what do I do?: First, look in your spam folder. The emails will come from Fareharbor.com. If you still can’t find them, we can resend your confirmation email or look you up by name/email address on the day of your visit. Contact our Customer Service team at 253-798-4177 or by email at [email protected].

4. Where do I park for reserved parking?: Reserved parking is available at Sprinker Recreation Center. Directional signs will be clearly marked on the road. The entrance to the parking area is from “C” Street South, where parking attendants will be more than happy to scan your parking e-ticket and direct you.

5. Where can I park if I don’t purchase reserved parking?: We cannot recommend parking outside of our park properties. If parking elsewhere, for safety please walk on the sidewalk along Military Road and cross at the crosswalk into Spanaway Park from the main entrance road after 4:30 p.m.

6. How long is the course?: Approximately 2.5 miles. The course takes guests on a circular route through Spanaway Park on paved easy-to-walk areas, beginning and ending at the park entrance on Military Road.

7. Is food available for purchase? May I bring food from outside?: Yes! Guests may bring snacks or enjoy delicious warm food options from a variety of food trucks at our Vendor Village inside the park for a reasonable price.

8. Are there restrooms available?: Yes, portable restrooms will be located along the route throughout the park.

9. Can I buy the Holiday Spec 3D glasses at the event?: Yes, the 3D glasses are available for purchase on-site while supplies last. The souvenir booth will be located in Sprinker Recreation Center's parking lot. If you purchased the glasses online with your ticket admission, the glasses will be available at the park entrance when you arrive for the event. Please let the ticket attendant know glasses were pre-purchased.

10. Can I take pictures? What about selfie sticks?: Yes, we encourage guests to take photos– use the hashtag #FANTASYLIGHTSWALK and tag us @piercecountyparks. Guests may also use monopods or selfie sticks with care. As a safety measure, please stay on the paved Walk route when taking pictures and remember to be courteous and not impede viewing or the flow of walkers on the route.

11. May I bring a pet?: Pets are not allowed during this event. ADA Service animals are welcome. We also request that service dogs be clearly marked for this event due to the large crowds and to prevent confusion by other walkers and staff.

12. Am I allowed to smoke during the Walk?: Spanaway Park is a nicotine-free environment.

13. Is there a limit to how many tickets I can purchase?: Guests are welcome to purchase as many tickets as they would like while available. Remember tickets must be pre-purchased online.

14. Can I walk into Spanaway Park from Military Road to see the Walk?: Yes, with a pre-paid ticket. Due to the safety of our guests, we ask guests to walk on the sidewalk along Military Road and cross the crosswalk into Spanaway Park from the main entrance road after 4:30 p.m.

15. Will the event be cancelled due to the weather?: No, the event will occur in rain, shine, or snow. In fact, the rain and snow make the lights shine even brighter! In the unlikely event of a cancellation, a message will be posted on our Pierce County Parks event website and social media pages, and an email will be sent to registered guests. So, make sure to follow us on Facebook and Instagram!

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Pierce County Alert

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1. What system do you use for mass notification?: Everbridge

2. Why doesn’t the system recognize my Key Peninsula address?: The system uses a Google Maps interface and Google has not automatically updated Key Peninsula addresses.

3. Is there a workaround for my Key Peninsula address?: Yes, you can still use the old addressing directional (KPN/KPS) when entering your location in the system.

4. Why can’t I text in for SMS notifications?: Some cell carriers block text subscriptions. Contact your carrier and ask them to “unblock short codes”

5. What are SMS short codes?: The short number that appears as sender for PCALERT text messages: 888-777 or 893-61

6. How do I stop text messages?: Reply to a text message with “STOP”

7. How do I resume text messages?: Text “RESUME” to 888-777 or 893-61

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Pierce County Interships

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1. Is this internship paid?: Yes! The 2023 pay rate was $20 per hour.

2. How long does the program run?: The program is 12 weeks long and runs from the first week of June to the last week of August. When necessary, we are flexible with start and end dates; some of our interns are college students and we will work around those schedules as best we can.

3. What is the schedule/hours like?: This program is full time hours (40 hours per week). Most departments are Monday-Friday, 8:00-4:30. However, some positions have different schedules, and any special hours will be listed in the job posting (IE. Four 10’s, or 6:30-3:00, etc.).

4. What can I expect from the program?: The Summer Internship program is a 12-week, paid internship. Every year the intern positions that are available are different. The interns work in their departments about 80% of the time and spend the other 20% of the time with the cohort, doing professional development activities. These activities range from training to site-tours to mock interviews. The cohort also works together throughout the summer to create a video presentation for the Pierce County Council.

5. What kind of work is it?: The work varies, depending on which departments apply, and are selected to host an intern. The work is real and hands on, we do not have our interns' making copies or taking coffee orders. Each intern will have a specific project or set of tasks that assigned by their department. See the “past internships” portion of our webpage for an idea of the different positions we’ve had.

6. What is the Intern Cohort?: The Intern Cohort is comprised of all the summer interns, the intern coordinator and an HR representative. The cohort meets weekly and attends training, professional development activities, check ins, and site tours around the county together. This is designed to act as an additional support system for the interns throughout the program.

7. How do I apply?: See our Pierce County Careers page to apply Pierce County Careers | Pierce County, WA - Official Website. You can also set up job alerts form our careers page. That way, as soon as the internship are open, you will be notified.

8. Can I apply for more than one internship?: Yes! However, you can only work in one of the internships at a time.

9. What do I need to apply?: To start, read through the job posting for the internship(s) you’re interested in. You will gain insight into the division and the work you’ll be doing during the summer. You’ll also see any minimum qualifications for the position. If you meet those minimum qualifications, we encourage you to apply! Take your time, go through the application thoroughly, and attach an updated Resume and Cover letter.

10. I’ve applied, what comes next?: Congrats! You’ve applied to be a Pierce County Summer Intern. Now… you wait a bit. The review process can take a little time. You should hear from us within a couple of weeks of the position closing. Keep an eye on your email inbox (spam and junk mail as well), as much of our communication is via email. Please reach out to [email protected] if you have not heard anything after several weeks.

11. What is the interview process like?: If a candidate is moved on in the application process, the first round of interviewing is a phone screening. This is a brief phone interview, in which the hiring manager will ask about basic questions or technical skills. If a candidate moves on, the next step is a 30-minute panel interview. This is generally in-person or via zoom, and the panel consists of 2-3 department representatives or human resources staff. We highly recommend practicing for interviews and getting familiar with the STAR method of interviewing. How To Use the STAR Interview Response Technique | Indeed.com

12. If I’m not selected this year, can I apply again?: Yes, of course! In fact, we have had candidates who haven’t made it through the process one year, but have applied again, and been selected.

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Pierce County Pets

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1. Why do I need a pet license?

It's the law.
License fees help fund the cost of shelter and medical care for lost pets, as well as animal control.
Pet licenses help Animal Control Officers to:
- Reunite lost pets with their families.
- Keep stray animal off the street and out of danger.
- Transport injured animals to veterinarians.
- Investigate cruelty and abuse.

2. Do I need to license an indoor pet?: Yes , even indoor pets must be licensed. Pets frequently escape from homes. A license will help ensure its safe return.

And, pet licensing is the law. Don't risk an infraction.

3. What is considered animal abuse or neglect?

Animal Cruelty occurs when someone intentionally injures or harms an animal or when a person willfully deprives an animal of food, water or necessary medical care.

Here are some signs that may indicate abuse or neglect:

Extremely thin, starving animal
Animal with obvious injury that has not been treated
An owner striking or otherwise physically abusing an animal
Animals who are repeatedly left alone without food and water
Animals that are kept outside without shelter in extreme weather conditions

See RCW 16.52 for more information.

4. What can I do about barking dogs?: Solutions are not simple. Animal Control can’t just take the dog. To issue a ticket to the dog owner, several steps must be followed. It takes time, your cooperation, and quite a bit of paperwork.

If the barking dog belongs to your neighbor, please talk with your neighbor. Believe it or not, many people don’t realize that their dog barks. If positive results are not achieved by your friendly visit, call your Animal Control authority.

Animal noise is not an emergency. You will likely be asked to leave a voice mail complaint. Leave a message that includes your complete name, your address, the address of the barking dog, the owner’s name, and a description of the dog. We do not take anonymous calls.

5. My address isn't in a participating service area. How do I license my pet?

The services areas listed below aren’t participating in this project. But, you probably still need to license your pet. We recommend that you call the appropriate number and ask about pet licensing in your area. And, encourage your city to participate in PierceCountyPets.org!

Auburn (253) 931-3062
Buckley (360) 829-1921
Eatonville (360) 832-3361
Federal Way (253) 835-7387
Gig Harbor (253) 851-8136
Roy (253) 843-2286
Yelm (360) 458-3244

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PPW - Ferry Fare

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1. Will the tickets remain a round trip fare?: All fares will continue to be round trip and collected outbound in Steilacoom.

2. Why does Ordinance 2023-58s have peak and non-peak season rates for the Motorcycle Value Pass?: The Motorcycle Value Pass is $45.50 in 2024. We are looking at options to potentially adjust the rates for motorcycle value passes so that it remains the same year-round.

3. I am 18 years old and driving my car. Do I quality for the Ferry Youth Fare Reimbursement Program?: No. All drivers, regardless of their age, will still need to purchase a Vehicle ticket as normal.

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PPW - Historic Preservation

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1. What makes a property eligible for listing in the Pierce County Register of Historic Places?

The criteria used to determine eligibility of a property for listing in the Pierce County Register of Historic Places are similar to those used to determine eligibility for listing in the historic registers at the federal or state levels.

A property must be at least 50 years of age, although exceptions may be allowed for special resources, and possess the quality of significance in American history, architecture, archaeology, culture and have integrity of location, design, setting, materials, workmanship, feeling and association. The property must meet one or more of the following criteria:

It is associated with events that have made a significant contribution to the broad patterns of our history; or
It is associated with the lives of persons significant in Pierce County's past; or
It embodies the distinctive characteristics of a type, period or method of construction or that represents the distinguishable entity whose components may lack individual distinction; or
It has yielded or may be likely to yield information important in prehistory or history

2. Why would an owner want to designate a property to a historic register?

The pride and satisfaction from preserving historic resources important to Pierce County heritage
Technical assistance from the Pierce County Landmarks and Historic Preservation Commission's 11-member board
Eligibility for tax incentives at the federal or local levels for rehabilitation of designated property achieved according to applicable historic preservation rehabilitation standards
Contribution to preserving 'sense of place' in our communities by protecting historically significant landmarks and resources

3. What is the process to nominate a property for designation to the Pierce County Register of Historic Places?

A nomination application (photo guidelines) can be filed with Planning & Public Works. It is customary for property owners to file such a nomination for their own property.

The Landmarks and Historic Preservation Commission reviews and determines whether a nominated property is eligible for listing in the Pierce County Register of Historic Places. Once determination is made, the commission's evaluation and determination are forwarded to the County Council for final action.

4. What kind of tax incentives can a property owner expect?

Federal Level
- If a commercial or income producing property is listed in the National Register of Historic Places, certain federal tax incentives may apply. Contact the U.S. Internal Revenue Service and/or the Washington State Department of Archaeology and Historic Preservation for the most current tax incentives.
Pierce County Level
- Property tax incentives are available under Special Tax Valuation for historic rehabilitation:
  - A special valuation of historic properties listed in the national, state or Pierce County Register of Historic Places revises the assessed value of historic properties by subtracting eligible rehabilitation costs for the tax assessment. Applicant must apply for Special Tax Valuation through the County Assessor-Treasurer's Office within two years from the time the rehabilitation activities began. If approved, special valuation status remains in effect for 10 years.
- Properties with qualifying open space resources are assessed on the current use basis:
  - The Washington State Open Space Tax Act (RCW Chapter 84.34) allows property owners with qualifying open space resources to apply to have their properties assessed on the current use basis. Although not a high priority resource for current use tax consideration, historic sites are among the open space resources included in the Public Benefit Rating System applied by Pierce County (PCC Chapter 2.114) to rate open space resources for this program.

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PPW - SWM - Spanaway Lake Treatment

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1. Why is the lake being treated?: Spanaway Lake is an important resource that provides many recreational, aesthetic and habitat benefits. In recent years, aquatic weed growth and harmful algal blooms have had a negative impact on the lake. In response, Pierce County worked with the community to develop an Integrated Aquatic Vegetation Management Plan (IAVMP) in 2020 to help address invasive aquatic weeds. The IAVMP identified chemical treatment with herbicides as the optimal strategy for weed control.

2. Which plant species are being treated?: The target species for 2023 will be Fragrant Water Lily (Nymphaea odorata) and Curly Leaf Pondweed (Potamogeton crispus). Both are listed on the Washington State Noxious Weed Control Board Class C Noxious Weed list.

3. Where will treatment take place?

Fragrant Water Lily treatment will take place near shoreline areas of Spanaway Lake where the plant is present. To see a map of potential lily treatment areas, please visit https://arcg.is/09jaqT.

Curly Leaf Pondweed locations will need to be surveyed in spring of 2023 to determine the entire location and extent of the plant population. The treatment applicator will post signs in both the treated and potentially affected areas 24 to 48 hours before treatments are applied.

4. What type of herbicide will be used?

The applicator plans to use glyphosate and an approved aquatic surfactant, which is systemic herbicide that is effective on Water Lily.

The applicator may also use penoxsulam for control of the submerged Curly Leaf Pondweed. The brand of the penoxsulam product, Galleon SC, is classified as an EPA Reduced-Risk Aquatic Herbicide.

Both are fully approved for these uses by the US Environmental Protection Agency and Washington State Department of Ecology. Washington State Department of Ecology has issued an Environmental Impact Statement on the use of these products for aquatic weed control, which is available here: https://apps.ecology.wa.gov/publications/SummaryPages/0010043.html, and a Supplemental Environmental Impact Statement, which is available here: https://apps.ecology.wa.gov/publications/SummaryPages/1710020.html.

5. How will the treatment be applied?

The applicator will mobilize a treatment boat to the lake, then target areas where noxious aquatic weeds are present.

Fragrant Water Lily treatment products (glyphosate) will be carefully applied using a spray solution from a handgun controlled by an experienced and licensed applicator. Curly Leaf Pondweed products (penoxsulam) will be applied via a solution emitted below the waterline through drop hoses controlled by an experienced and licensed applicator.

6. My shoreline has lily pads that are not on the treatment map. Is there someone I can talk to about having it added?: If you believe you have patches of Fragrant Water Lily in an area that is not identified in the most recent survey, please contact the Lake Management District at [email protected] or call (253) 798-4280 to have it added. You may be asked to provide photographs to assist in identification by the applicator.

7. Are there any restrictions on recreation during or after treatment?

No, there are no recreational water use restrictions for the proposed treatments. Neither the US EPA-approved product label nor the Washington Department of Ecology Aquatic Plant and Algae Management permit place a restriction on recreational water use for these products.

The applicator may, at their discretion, post signage at public access locations asking visitors to limit boat use during application, but only as a precaution to prevent boat wake interfering with optimal placement of the treatment products.

8. Is it safe to use water drawn from the lake for irrigation?: There are no restrictions on use of lake water for irrigation following treatment application according to the research that was used to develop the US EPA product label for both glyphosate and penoxsulam.

9. I have a drinking water well near the lake. Is my well water safe to drink?: Yes. Both treatment products break down rapidly in water. Well studies have shown that these aquatic herbicides do not migrate through groundwater. In one study, a test well was drilled in sandy soil 20 feet from the shoreline and another drawdown well was placed beyond that to draw down water. There were no detections.

10. Should I be concerned with aerosols from spraying?: No. Water Lily treatment products (glyphosate) will be applied directly to the target plants using hand-operated devices that are not expected to create aerosols. Curly Leaf Pondweed products will be applied beneath the water surface and will not create aerosols. Further, the treatments will be applied by licensed applicators who are trained and experienced in preventing overspray and drift.

11. Where can I find more information about the chemicals being used?: Washington State Department of Ecology has issued an Environmental Impact Statement on the use of these products for aquatic weed control, which is available here: https://apps.ecology.wa.gov/publications/SummaryPages/0010043.html, and a Supplemental Environmental Impact Statement, which is available here: https://apps.ecology.wa.gov/publications/SummaryPages/1710020.html.

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PPW Development Center - Addition / Remodel / Repair

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1. Can I remove a window in my bedroom and install a door to the outside without a building permit?: No, a permit is required.

2. Do I need a building permit if I want to replace the siding on my house?: Not normally. If you do not replace any of the wall sheathing or weather resistant barrier you should be ok. Products being replaced such as T1-11 and other panel sheathing will trigger building permits since they are structural elements of the wall framing. IRC Section 105, Reference Bulletin #8.

3. Do I need a building permit to remove the wall between two rooms to create a recroom?: No, not as long as the construction does not affect any structural component, reduce egress or natural lighting requirements. The amount of work is limited to 500 square feet per year. IRC Section 105, Reference Bulletin #8.

4. Do I need a building permit to build a cover over my patio or deck that is attached to the house?: Yes, Construction of a cover over a deck or patio requires a building permit and must meet setbacks. Shade structures or arbors where the roof is not solid may be exempt from a building permit but must still meet setbacks. IRC Section 105.

5. Is a building permit required to re-roof my house?: A building permit is not required to re-roof a home or private garage having a slope greater than 2' in 12' when the total load of all roof coverings does not exceed 7.5 pounds per square foot. This exemption from permit does not apply to the replacement of roof sheathing. Reference Bulletin #8.

6. How do I attach the Kraft-faced insulation to the wall studs?: You unfold the edges and staple them to the face (narrow dimension of the stud) where you attach the sheetrock. WSEC 502.1.4.6

7. If I am replacing my porch steps that were unevenly spaced and a building permit is not required can I rebuild as they were?: Even though a building permit may not be required for replacing steps less than 30-inches in height they must meet current code for rise and run. IRC Section R105.2

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PPW Development Center - Building Inspections

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1. How do I schedule an inspection?

Inspections can be scheduled by using our online permits website.

When scheduling online you first search for the permit. While you are looking at the details of the permit, and if the permit is in an Issued status, use the “I want to…” feature to “Schedule Inspection.”

Fire Inspections: Schedule online or call (253) 798-7179 (Option 1)

2. Why can't I re-schedule the same type of inspection I had today for tomorrow?: Our system is designed to prevent back-to-back inspection requests that often lead to the canceling of requests and radically impacting the workload. The results from the first inspection must be updated in the permitting system before additional inspections can be scheduled.

3. I have been calling your inspector all day and I have not gotten a call back. Why is this?: Our inspectors spend most of their time in the field, but are usually available between 6:30 a.m. and 7:00 a.m. before they start their inspections for the day. If you did not catch your inspector before they have left for the field, you may not hear back from them until the next working day. We make every effort to return all calls within one working day.

4. What is a virtual inspection?: A virtual inspection allows the inspector to remotely view the site using a webcam controlled by the inspectee. View the brochure for additional information.

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PPW Development Center - Building Permit

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1. Do I need a Building Permit?: For a complete description of what requires and what is exempt from a Building Permit please see Bulletin #8.

2. What do I need to apply for a building permit for my home?: Take a look at our Guide to Building Permit Applications for One & Two Family Dwellings, Bulletin #21 . You can also Ask a Permit Technician.

3. About how much will it cost to get a permit to build a house?: Use this guide to calculate possible permit fees for a single family residence.

4. How long is a Building Permit good for?: A building permit will expire 180 days from date of issue. You can request an extension by contacting the Building Division at (253) 798-3152.

5. Is my permit ready to pick up?: You can check on the status of your application on the online permits website.

6. How do I view or print an application or permit?: 1. Go to the PALS Online Website. 2. Use the search criteria to search for an existing application or permit. 3. Use the "Printer Friendly" button to print any of the first seven tabs for the application/permit. 4. Go to the "Document" tab to print the application/permit or any other related documents. Click on the link for the desired document and use the Adobe toolbar to print the document.

7. Where can I get a copy of the Building Codes?

The building codes are adopted by reference and made a part of Title 18C of the County Code. An online version of the codes can be found here:

International Code Council Online Library

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PPW Development Center - Bulkheads, Fences and Retaining Walls

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1. Do I need a building permit if I build retaining walls to terrace my landscape on a hillside?

Yes, if the walls exceed 4-feet in height measured from the bottom of the footing to the top of the wall and always if supporting a surcharge/load retention.

No, a building permit is not required if it is not supporting a surcharge and is less than 4-feet in height and meets the offset of 1:1 ratio. IRC Section 105, Reference Bulletin #8.

Other regulations may apply; Ask a Permit Technician.

2. When do I need a permit to build a fence?: A Fence greater than 6-feet high requires a building permit and must meet setbacks. The height is measured from the top of the fence to the ground immediately adjacent to the fence, PCC 18A.15.040 B.2.d and IRC Section 105, Reference Bulletin #8.

Other regulations may apply: Ask a Permit Technician.

3. How close can a fence be to road intersection?: Any artificially constructed barrier of any material or combination of materials erected to enclose, screen, or separate areas may be erected within required setbacks to a maximum height of six feet at any point, provided all applicable intersection sight distance requirements of Titles 17A and 17B Pierce County Code are met. Sight obscuring objects must be located to provide sight distance as required in Table 17B.20.040. Fences shall not be permitted within the public or private road easement.

4. Do I need a permit to replace my bulkhead?: Any bulkhead, no matter what size, is regulated by the Shoreline Regulations. A bulkhead greater than 4-feet in height, measured from finished grade, including anything below ground, also requires a building permit and environmental review (SEPA). A shoreline exemption can be granted when the sole purpose of a bulkhead is to protect an existing single-family residence, and appurtenant structures, from loss or damage by erosion (WAC 173.27.040(2)(c)), and for normal maintenance and repair of the bulkhead (WAC 173.27.040(2)(b)). In the case of an emergency situation, Per WAC 173.27.040(2)(d), a bulkhead may be granted written shoreline exemption for construction necessary to protect property from damage by the elements.

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PPW Development Center - Cargo Container Storage

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1. Can a cargo container be used for storage?: Accessory Uses
18A.36.030, Cargo Container Storage.
A. Schools and public safety facilities shall be permitted to utilize a cargo container or containers for the storage of emergency equipment necessary to meet federal requirements or regulations PCC 18J.15.040 H.5, when a Level F1 Fence, per or Level L2 landscape buffer, per PCC 18J.15.040 H.2, surrounds the cargo container(s), except when the cargo container is not visible off site or from any parking lot open to the public.
B. Industrial sites and animal and crop production use types may contain cargo containers used for the storage of materials associated with the use on the site. They may not be used for the storage of hazardous materials.
C. Religious Assembly uses and Community Service uses such as food banks shall be permitted to utilize a cargo container or containers for storage purposes when a Level F1 Fence, per PCC 18J.15.040 H.5, or Level L2 landscape buffer, per PCC 18J.15.040 H.2, surrounds the cargo container(s), except when the cargo container is not visible off site or from any parking lot open to the public, additional fencing and landscaping is not required.
D. Single-family residential uses located on lots greater than 2.5 acres in rural zone classifications shall be permitted to utilize a cargo container for storage purposes when a Level F1 Fence, per PCC 18J.15.040 H.5, or Level L2 landscape buffer, per PCC 18J.15.040 H.2, surrounds the cargo container(s), provided the cargo container shall not be visible from any County arterial road. A cargo container authorized pursuant to this subsection shall be painted and have any corporate identification, symbol or logos removed.

2. Can a cargo container be used as a temporary storage structure?: Temporary Uses
18A.38.050, Temporary Structures.
F. Temporary Storage in Cargo Containers. Cargo Containers may be placed in the following zones: Employment Center zones, to include Community Employment (CE), Employment Center (EC), and Employment Services (ES), and Urban Center zones, to
include Community Center (CC) and Mixed Use District (MUD), when the following standards are complied with:
1. Materials stored within cargo containers must be directly related to an approved commercial and/or industrial use on site;
2. No storage of hazardous materials may take place within cargo containers;
3. Cargo containers may not be rented for personal or commercial storage uses;
4. Cargo containers must be in compliance with bulk requirements of Development Regulations;
5. Cargo containers may not encumber required parking, aisle or landscaping, and may not block Emergency Vehicle Access or established vehicle routes;
6. No more than five cargo containers may be used for storage associated with industrial uses at a time;
7. No more than two cargo containers may be used for storage associated with commercial uses at one time; and
8. Cargo containers may not be on any site in excess of 180 days within any 12-month period.

3. Are there any landscape buffer requirements?: PCC 18J.15.040, Landscape Buffers.
2. Filtered Screen (Landscape Level 2 – L2). This landscaping is intended to provide a visual separator between different types of non-residential uses and intensities and different types of residential uses and densities. Examples of use: interior lot line buffering between residential and existing office, civic, or commercial uses, between office and industrial development, and between mobile home parks and multi-family housing.
a. The L2 standard shall consist of:
(1) trees, at a rate of 1 per 40 lineal feet of lot line, interspersed throughout the landscape strip in clusters or uniform rows; and
(2) shrubs, at a rate of 1 per 7 lineal feet of lot line, interspersed throughout the landscape strip in clusters or uniform rows.
b. Spacing. Trees at the ratio and spacing of trees may be up to 1 tree per 40 lineal feet if a registered landscape architect or certified nursery professional can provide documentation that a proposed tree would have a mature spread greater than 30 feet; and shrubs at no greater than 8 feet on center, with no greater than 15 feet on center between clusters.
c. Minimum Mature Heights. Trees: 20 feet; and Shrubs: 3 feet. Installation of vegetative ground cover is encouraged but not required within the planting area.
d. Screen Width. All required L2 vegetation shall be located adjacent to the lot line and shall have a minimum planting bed width of 8 feet, with no required vegetation located greater than 30 feet from the lot line.

4. Are there any sight/obscuring fence/wall requirements?: 5. Sight-Obscuring Fence/Wall (Fence Level – F1). The F1 standard provides a tall and complete visual separation. This standard is applied in special circumstances where complete screening is necessary to protect abutting uses where landscape screens are impractical in that: there is inadequate space for a full landscape screen; noise protection afforded by walls and fences is greater than what is provided by a vegetative screen; or when a lower intensity use locates adjacent to an existing higher intensity use.
a. Fences and walls shall be 6 feet high and 100 percent sight obscuring.
b. Sight-obscuring fences and walls can be constructed of wood, metal, bricks, masonry, or other permanent material. A combination of fence and wall is permitted.
c. The fence/wall shall be installed along the lot line, except that space can be provided to accommodate proposed landscaping.
d. When using the F1 standard along road rights-of-way, the fence/wall shall comply with sight distance requirements of Title 17B.

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PPW Development Center - Chickens, Livestock and Pets

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1. Can I raise chickens, horses, cows, pigs, dogs, cats, Etc... on my property?

It depends on where your property is located. Zoning regulations impose limitations on the number of poultry/livestock/animals based on lot size and zoning designation.

Inquiries on zoning can be made by Ask a Permit Technician.

2. What is a small animal?: ''Small animals'' means all animals and birds except for livestock, typically weighing less than 100 pounds.

3. What is the definition of small livestock?: "Small livestock" means types of goats and horses commonly referred to as pygmy, dwarf, or miniature, typically weighing less than 150 pounds.

4. Are there any special requirements pertaining to residential accessory uses and animals?: 18A.36.070 Residential Accessory Use List.
F. Animals, subject to the following requirements:
1. Any combination of five dogs or cats that individually exceed seven months of age are permitted. Any combination of six or more dogs or cats that individually exceed seven months of age are permitted pursuant to PCC 18A.33.260 D, Animal Production, Boarding and Slaughtering.
2. No person shall have, maintain, or possess any wolf, fox, chimpanzee, or other exotic, vicious, or poisonous animal or reptile except as set forth in Chapter 6.16 PCC.
3. Urban Area Requirements.
a. For lots less than one-half acre:
(1) Two small livestock are allowed, all other livestock are prohibited; and
(2) Five or fewer small animals, excluding dogs and cats allowed pursuant to F.1. above, are allowed. Rooster, peacocks, and male turkeys are prohibited.
b. For lots from one-half acre to less than 5 acres:
(1) Two small livestock are allowed and other livestock shall not exceed 2 which are 12 months or more of age; and
(2) Twelve or fewer small animals, excluding dogs and cats allowed pursuant to F.1. above, are allowed per acre. Roosters, peacocks, and male turkeys are prohibited on lots less than one acre.
c. For lots 5 acres or greater in size, there shall be no restriction on the number of livestock and small animals kept.
d. Animal enclosures such as, but not limited to, cages, barns, stables, and coops shall not be located in a front yard, and shall be setback as follows from adjacent residential property lines that are not held in common ownership:
(1) 15 feet for poultry or rabbits;
(2) 10 feet for other small animals and small livestock;
(3) 45 feet for livestock; and
(4) 75 feet for kennels and catteries.
(5) For purposes of this Section, a fenced area where animals are free roaming is not considered an animal enclosure.
4. Rural Area Requirements.
a. For lots less than one-half acre:
(1) Two small livestock are allowed, all other livestock are prohibited; and
(2) No more than 24 small animals, excluding dogs and cats allowed pursuant to F.1. above, are allowed.
b. For lots one-half acre or greater in size, there shall be no restriction on the number of small livestock, livestock or small animals kept.
c. Animal enclosures such as, but not limited to, cages, barns, stables, and coops shall not be located in a front yard, and shall be setback as follows from adjacent residential property lines that are not held in common ownership:
(1) 5 feet for poultry or rabbits;
(2) 10 feet for other small animals and small livestock;
(3) 45 feet for livestock; and
(4) 75 feet for kennels and catteries.
(5) For purposes of this Section, a fenced area where animals are free roaming is not considered an animal enclosure.
5. Best Management Practices on lots less than one-half acre.
a. Manure shall be collected and stored in covered containers. Animal manure shall not be deposited or allowed to accumulate in any ditch, ravine, stream, river, pond, marine water, or surface of the ground, or on any road right-of-way where it may become a nuisance or menace to health as determined by the Tacoma-Pierce County Health Department.
b. All critical area buffers and setbacks, building department, solid waste, aquifer recharge and health department regulations apply.

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PPW Development Center - Credits / Fees / Refunds

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1. How do I pay my fees using the Online Permit website?

Pay Permit Fees Online

Go to piercecountywa.gov/permit and click Permit Search.
Enter your Application/Permit number and click Search.
Click the orange “I want to…” button and select Pay Fees.
If you haven’t already, log in to your existing account or set up a new account.
Under Select an Amount to Pay, select minimum or total amount due.
Check the boxes for the permits you will be paying for today
Click Pay Balance to continue to the secure payment site.

2. How do I request a refund of my application/permit fees?: Complete the Refund Request Form. If you have any questions regarding your request please call us at (253) 798-2619.

3. There may be duplicate credit card payments for the same application, what happens next?: Accounting will void the duplicate payment if notified the same day charge is made. A credit will be processed if we are notified the following day.

4. Can you redeposit the check that I wrote to Pierce County if it came back as a non-sufficient fund check?: No. We must have a check from a different bank account or payment by credit card (in the lobby or online).

5. Can you hold the check that we pay at the Development Center cash register?: No, we deposit it the following day.

6. How long does it take to get a refund?: It usually takes about 4 to 6 weeks for an approved refund. Refunds must be approved by each section or department that pertains to the Application. If refund is denied, the requester will receive correspondence with the explanation of denial.

7. Why have I not received my refund for School Impact Fees?: All refund requests for school fees are sent to the school district listed on your application. Refund checks will come from the school district and not from Pierce County. For any questions about your school fees, please contact the school district.

8. What is the status of my Traffic Impact Fee (TIF) refund?: Please call (253) 798-7250 or visit piercecountywa.gov/tif.

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PPW Development Center - Critical Areas / Fish & Wildlife / Wetlands

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1. What is a critical area?: A critical area is a wetland, fish and wildlife habitat area, flood hazard area, landslide hazard area or other geologically hazardous areas. The goal of the regulations that apply to work within critical areas depends on the specific critical area. Some seek to prevent environmental impacts; some seek to provide for the health, safety, and welfare of the public; and some seek to prevent negative impacts to development itself.

2. Is it still a wetland if it only has water in it in the spring?: Yes, some wetlands are only wet seasonally. An area can be inundated or saturated for as little as 5% of the growing season and, as long as the soils and vegetation criteria are met, still meet wetland criteria. Other signs of hydrology can be looked for when water is not present, such as watermarks, water stained leaves, and sediment deposits.

3. How big is the buffer on my wetland or stream?: We won't know until we get out to the site and categorize the wetland (or stream). Buffers can vary from 25 to 300 feet (65 to 150 feet for stream).

4. I've heard I can reduce the buffer to fit my proposal. Is this true?: Pierce County Code allows a critical area buffer to be modified by a specific amount and only under certain circumstances. If your project is undergoing critical areas review, your biologist will determine whether or not your proposal meets these requirements and the buffer can be modified. If you want to modify the buffer beyond what is allowed in Pierce County Code, you may need to apply for a variance to the regulations.

5. Are Bald Eagles still protected?: The U.S. Fish and Wildlife Service removed the bald eagle from the federal list of threatened and endangered species in 2007. However, bald eagles and their nests are still protected by the Bald and Golden Eagle Protection Act and the Migratory Bird Treaty Act and under Pierce County Title 18E, Development Regulations-Critical Areas. The Bald and Golden Eagle Protection Act also prohibits disturbance or molesting of eagles. Despite state and federal protection, a large percentage of fatalities of adult bald eagles have human related causes, including shooting, poisoning, vehicle collisions, and electrocution, and a black market trade in eagle feathers and parts still exists.

6. Can I still build on my parcel?: The regulations were written to ensure that all existing parcels of record could be developed with a 'reasonable use'. Even if the entire site is Wetland/stream/buffer, there are provisions that allow construction of a house or other development consistent with zoning.

7. Why do we care about protecting fish and wildlife?: Many land use activities can impact the habitats of fish and wildlife. Special care must be taken in the management of lands that support critical fish and wildlife species to ensure that development occurs in a manner that is sensitive to their habitat needs in accordance with the goals and policies of the Washington State Environmental Policy Act, the Washington State Growth Management Act and the Pierce County Critical Areas Ordinance, all of which call for the protection of the natural environment and public health, safety and welfare through protection of environmentally critical areas.

8. How can I find out if there are Wetland or Fish and Wildlife Critical Areas on my property?: Start by using our About My Property website, it returns this type of information about a parcel. Please keep in mind, the actual presence or absence of critical areas on the ground, as defined in Title 18E of the Pierce County Code, determines permit requirements for property in unincorporated Pierce County, regardless of what is contained in maps and other documents. Pierce County has not mapped all critical areas on all property within Pierce County. Customers or property owners may Ask a Permit Technician or the Biologist of the Day (BOD) at (253) 798-7005 to discuss the process of finding out whether a property contains wetlands or fish and wildlife critical areas. Please have the Tax Parcel Number available.

9. What is the purpose of the critical area requirements?: Critical areas requirements implement the goals and policies of the Washington State Environmental Policy Act, the Washington State Growth Management Act and the Pierce County Critical Areas Ordinance, all of which call for the protection of the natural environment and public health, safety and welfare through protection of environmentally critical areas.

10. Where can I find out about Pierce County's Critical Areas Ordinance?: Information about the Critical Areas Ordinance is contained in Pierce County's Title 18E, Development Regulations-Critical Areas.

11. Why do I have to pay such high taxes on my property when it is mostly fish and wildlife habitat area?: The wetland (and some fish and wildlife habitat areas) on your property may allow you to qualify for a reduction in property taxes through Current Use Assessment , which could lower the assessed value of your property. You may also direct your questions about the program to Mike Poteet at 253-798-3614.

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PPW Development Center - Driveway Permits

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1. Why do I need a driveway permit?: It is a requirement from the County Engineer to help insure the safety of the general public entering a County road. This includes proper sight distance, proper width, acceptable grade, proper surfacing (asphalt or concrete), and compliance with emergency vehicle access requirements.

2. Why do I have to get a driveway approach permit when the driveway already exists?: There are a couple of reasons. The first reason is current State and County laws require the County Engineer approve any connection to the County road system. Many existing driveways do not have a driveway approach permit either because they were built before there was a permit process or because they were built without approval. The second reason is for situations where vehicle usage will increase; the County requires the driveway approach be brought up to current standards.

3. Do I need a permit to repair/re-gravel/pave my driveway?: If you are not changing the grade, drainage, or width, generally you do not need a permit. If the driveway is located in a critical area, a permit may be required. Every parcel in Pierce County is unique; contact Development Engineering before you start for requirements. Any work within the County right-of-way does require approval from Planning & Public Works.

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PPW Development Center - Environmental / SEPA

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1. How long does the environmental review process take?: It varies, depending on the complexity of the site and development proposal. Some projects are exempt, and it only takes a few minutes to verify that. Some projects require review, but can demonstrate no impact, and can be approved relatively quickly (a couple weeks to a couple months). Other projects are more complex, have significant impacts, or require a public hearing. These projects can take anywhere from a few months upward, depending on what the specific issues are for each project.

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PPW Development Center - Financial Guarantees

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1. When will my bond or assignment of funds be released?: After final inspection, if the work is found acceptable and all other requirements have been met, the review engineer will give final approval to release the bond/assignment. A release letter is prepared, and the original bond/assignment is returned to the principal, with a copy going to the issuing financial institute.

2. May we use our own bond form?: No. The Planning & Land Services Department will only accept bonds/assignments on our own forms. Both forms are available online.

3. Will the Planning & Land Services Department accept a personal check or cash in lieu of obtaining a bond or assignment of funds from a financial institute?: No. The Planning & Land Services Department does not accept personal checks or cash in lieu of obtaining a bond or assignment of funds.

4. When does the 24-month period begin?: The 24-month period will begin when the County has inspected and accepted the construction.

5. The property has been sold. When can I expect the return of my bond/assignment?: The bond/assignment has to remain in place until the underlying requirement (construction completion, monitoring, defect repair, maintenance, etc.) has been met. It is this department's recommendation that if the project/lots is/are sold, private financial arrangements should be made between you and the new owner(s) to impose and transfer this financial responsibility to them.

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PPW Development Center - Flood

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1. Why do I need a flood study/flood boundary delineation survey?: Mainly for protection of life and property. Pierce County has many areas where there is a potential for flooding. Most of the flood prone areas in the County have been studied, and have a Base Flood Elevation (BFE) for a 1% chance flood (commonly called the 100-year flood) established. A flood boundary delineation survey is a topographical map, prepared by a licensed land surveyor, showing the limits of the BFE and any floodways that may be on the parcel so Development Engineering and the Building Department can set the requirements for your project in accordance with Title 18E.70. If a Base Flood Elevation is not established for the site, a flood study from a licensed civil engineer may also be required.

2. I think there is a floodplain on my property; I understand there might be regulations limiting what I want to do. How do I find out more?: Floodplain information is available at the Development Center at the Pierce County Annex (2401 South 35th Street, Tacoma, WA, 98409-7490).

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PPW Development Center - Garages, Sheds and Decks

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1. Do carport structures with canvas covers for boats, cars and RV's require a permit?: Yes, if they exceed 200 square feet in area a building permit is required. Regardless of the need for a building permit they must meet setbacks. IRC Section 105 Reference Bulletin #8.

2. How high can I build a deck?: Decks, sidewalks and driveways with a walking surface not more than 30-inches (76 2mm) above adjacent grade and not over any basement or story below are exempt from requiring a building permit. If greater than 30-inches above adjacent grade a building permit is required, a guard must be installed and must meet setbacks. Grade is measured at the lowest point from the deck to 6-feet out from the deck, sidewalk or drive. IRC Section 105, Reference Bulletin #8.

3. How many storage sheds can I build on my property without requiring a permit and, how large can they be?: A single story accessory structure used as a tool and storage shed, playhouse and similar use may be built without a building permit, provided the floor area does not exceed 200 squrae feet. All accessory structures must meet setbacks, see Pierce County Code Section 18a.15.040. In residential zones, on lots of less than 1 acre in size, detached accessory structures shall not exceed 2,000 total square feet, excluding the area of a detached Accessory Dwelling Unit (ADU).

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PPW Development Center - Gate Permits

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1. I want to build a gate across my driveway, do I need a permit?: Yes. Gate permits are required when they cross a driveway accessing a single residential structure, a shared access or private road, and driveways for commercial or industrial use.

2. Why do I need a gate permit for my residential driveway? The gate is for the security of my property!: The primary purpose for a permit in a residential situation is providing access for an emergency responder. In a personal emergency or fire, every second counts to save a life or structure. If there is no rapid entry system for the emergency responder, valuable time is wasted trying to get past the gate. Also, if the gate does not meet certain setbacks and clearance widths, the fire/rescue vehicle may not be able to access through the gate.

3. Why do I have to provide plans for review? Can't I give you a picture of the gate from the store/vendor? It's just a gate across my driveway.: We have to ensure the gate and the rapid entry system meets the minimum requirements of the ordinances. The site development inspector and your contractor need an approved plan to ensure the gate is installed properly the first time.

4. I never heard of a gate permit before. How long has this been a requirement?: Permits for gates have been required since January 1, 1992.

5. Why do I need a turn around in front of my commercial/private road gate? The fire department can open the gate.: The purpose of a turn around is to provide vehicles that are denied access through the gate a safe and easy manner to turn around and exit the site headlights first onto the road. Backing out onto a road can be hazardous.

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PPW Development Center - General Information

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1. Where does Planning and Public Works have jurisdiction?: The department has regulatory jurisdiction over unincorporated Pierce County (the areas of the County that are outside of an incorporated city). You can use our About My Property website to see which jurisdiction a parcel is under.

2. Will Pierce County come out and trim branches or remove dangerous trees on private property?: No. Pierce County cannot remove branches or trees on private property. A property owner can but should check with the Development Center to ensure the tree is not endangered.

3. Where do I report suspected drug activity?: Calls should be to the Sheriff Department's administrative line, (253) 798-4721.

4. Who regulates abandoned watercraft and derelict vessels?: The Sheriff's Department.

5. Do I need house numbers at the beginning of a long driveway access to my home?: Yes, if the house numbers cannot be plainly visible or legible from the street or road fronting the property. IRC Section 321.1

6. Does Pierce County warranty my home after it is final approved by the building inspector?: No, generally your new home comes with a warranty through the builder.

7. How do I resolve what I believe is a problem with my new home?: Contact your builder and or warranty program and you can register a complaint with the Department of Labor & Industries.

8. Can Pierce County help me if the builder refuses to do anything to correct my problem?: No, generally it is a civil issue between the homeowner and the contractor.

9. The front door on my home has a deadbolt that I have to use a key to lock & unlock from both the inside and out side, does that meet code?: No, the deadbolt should be readily openable from the inside without the use of a key or special knowledge or effort. IRC Section R311.4.4

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PPW Development Center - Height / Setbacks

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1. What is the setback requirement from an easement?: A setback is the minimum required distance between any structure and a property line. Setbacks are measured from the property line, or from the edge of a road right-of-way, easement or tract that provides access. Additional setbacks are not typically required from all other easements. Structures are not allowed within an easement without the specific consent of the easement owner.

2. What are my setbacks?: Setback areas must remain free of structures. Building setbacks are set based on a property zone classification. Title 18A - Development Regulations - Zoning provides density and dimension tables which specify setbacks for interior, rear and yards abutting roads. The development regulations also provide certain setback exceptions, in 18A.15.040. Building setbacks are measured from the property line. In some instances, a special use permit has been granted which may allow a different setback than what is currently permitted. You can check to see if that is the case for your property by visiting the Pierce County Auditors office to see if there are any recorded documents that indicate previous land use decisions for your property. If so, land use files are available for viewing at the Pierce County Annex, Current Planning Office between the hours of 8:30 AM and 4:00 PM on weekdays.

3. How tall can my house/structure be?: The height limit for your property is based on your zone classification Title 18A - Development Regulations - Zoning provides density and dimension tables that specify the height limits allowed for each zone. 'Building Height' is the vertical distance from the average elevation of the finished grade of each building wall to the top of a flat or shed roof, or the deck level on a mansard roof, and the average distance between the bottom of the eaves to the highest point of a pitched, hipped, gambrel, or gable roof.

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PPW Development Center - Home Occupation

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1. Do I need a permit to run a daycare?: Adult and Child Home-Based Day-Care facilities can operate from any residence, restricted to a maximum of 12 children or adults. Day care facilities with more than 12 children or adults are allowed according to your parcel zone classification, refer to Title 18A, Development Regulations - Zoning. Development regulations specific to a day care facility can be found in 18A.36.070 Day-Care Facilities.

2. Do I need a business license to operate a business out of my home?: Some home occupations do require a Business License. Planning & Public Works no longer requires a home occupation permit. However, there are still requirements in the code for a Home Occupation, see 18A.37.110 .

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PPW Development Center - Land Division

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1. Can I subdivide my property?: Pierce County has adopted a density driven model for land division. 'Density' means the number of families, individuals, dwelling units, or housing structures per unit of land. Each parcel of land is assigned a zone, which in turn has a specific density allowed. The density allowance is multiplied by the net developable acreage of the site, which then equals the number of lots you can create through a subdivision. Tables that provide zoning and use information for each area of the County are located in Title 18A, Development Regulations - Zoning.

2. How many lots can I have in a short plat?: "Short subdivision" or "short plat" means the division or redivision of land into nine or fewer lots, tracts, parcels, sites, or divisions within an urban growth area, or four or fewer lots, tracts, parcels, sites, or divisions outside an urban growth area, for the purpose of sale, lease, or transfer of ownership. A tract created for the purpose of accommodating critical areas or infrastructure, and otherwise deemed unbuildable for a dwelling unit, shall be allowed above and beyond the nine lot limitation prescribed above. Please keep in mind that all contiguous land in the same ownership shall be included in the short plat.

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PPW Development Center - Land Use / Zoning

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1. How can I obtain a 'burn letter' for the bank which states I can replace my structure if it's burnt or otherwise destroyed?: In order for staff to provide a letter stating the existing use can continue on the property, or a structure can be built, it is recommended that a site specific letter be written by staff. There is a fee of $450.00 for this service and it can be provided within 5 to 10 working days. In the case of a non-conforming use or structure, a 'Confirmation of Non-Conforming Use' letter can be requested. This requires a more in-depth review of the site and maybe a site inspection. The fee for this letter is $1770.00. In some circumstances staff has provided a copy of a section in the Zoning Code that states the criteria. Some banks have accepted these and others have asked for more information. If more information is desired, then the above two letters can be obtained.

2. What is my zoning?: Please use our About My Property website, it returns the zoning of a parcel along with other information that could effect a development proposal.

3. What are the allowable uses in a zone?: Answers to zoning-related questions can be obtained by using this form or calling the Development Center Information Line at (253) 798-3739. For more information, please visit What is Allowed in a Zone?

4. Can I raise chickens, horses, cows, pigs, dogs, cats, Etc... on my property?

It depends on where your property is located. Zoning regulations impose limitations on the number of poultry/livestock/animals based on lot size and zoning designation.

Inquiries on zoning can be made by Ask a Permit Technician.

5. How many vehicles can a person own and park on their property?: There currently isn't a limit of how many non-commercial vehicles a person can own if they have title to the vehicles. The storage of junk vehicles is regulated and enforced by Code Enforcement.

6. What is a principle use versus an accessory use?: Accessory use means a use of land or of a building customarily incidental and subordinate to the principal use of the land or building and located on the same lot with the principal use. 'Principal use' means the primary or predominant use of any lot or parcel. For a complete list of definitions used in the Development Regulations, please see Title 18 Section 18.25.030 Definitions.

7. There is a legal preexisting nonconforming use on a property. Are the new owners allowed to continue the nonconforming use?: A nonconforming use may be continued by successive owners or tenants provided the use is not discontinued for a period of two years. (See PCC 18A.70.100 Discontinuance).

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PPW Development Center - Mechanical / Plumbing

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1. Do I need a plumbing permit to install a sprinkler system in my yard?: Yes, you do need a plumbing permit so we can inspect that the proper device is installed for cross connection control. UPC Section 103

2. Do I need a gas-piping permit when I am changing from an electric water heater to gas water heater in my home?: Yes, any time you change or add gas pipe you need a gas-piping permit, residential structures can get the permit online. IRC Section R105.1

3. Do I need a mechanical or plumbing permit to replace a furnace or water heater?: Yes, replacement of those fixtures does require a permit, IRC Section R105.1 and UPC Section 103. Residential structures can get the permit online.

4. Can I install my lawn sprinkler control valve below grade?: Yes, but if you do, you will need to install an atmospheric vacuum breaker or other cross connection control device where you connect to the potable water system. UPC Section 603

5. Can I cut a hole in the supply duct of my furnace to heat my garage?: No, duct openings are not allowed in the garage. IRC Section R309.1.1

6. I am doing a small addition to my home. Can I do the framing, plumbing and mechanical myself without hiring a contractor?: Yes, a homeowner can do their own work. RCW 18.27.090 & RCW 18.106.150

7. What are the mechanical and plumbing fees for commercial permits?: Please review this chart for a full list of fees.

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PPW Development Center - Online Permits Website

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1. I'm trying to apply for a permit but it says my contractor's license number has expired, what should I do?: Use the webmaster link found at the bottom of the Online Permits website to report the problem. We'll confirm the expiration date and update our system as soon as possible.

2. Why can't I re-schedule for tomorrow the same type of inspection I had today?: Our system is designed to prevent back to back inspection requests that often led to the canceling of requests and radically impacting the workload. The results from the first inspection must be entered into the computer. That will release the permit to allow another inspection to be scheduled.

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PPW Development Center - Recorded Documents

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1. Can I record documents online?: Yes, as of 2016, the Pierce County Auditor will accept eRecording from the following vendors: Simplifile, Ingeo/CSC, eRecording Partners, Northwest Title (Nextitle).

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PPW Development Center - Site Development

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1. What is a site development permit?: A site development permit is a permit that allows someone to perform work (storm drainage system construction, road construction, driveway construction, clearing, grading, filling, excavating, ditching, and creation of impervious surfaces, etc.) on a piece of land.

2. When is a site development permit required?

Below are typical situations where site development permits are required:

Grading or clearing work in a floodplain.
Grading or clearing work in a wetland or wetland buffer.
Grading or clearing work in a critical area or its buffer.
The removal, deposit, or displacement of 50 cubic yards or more of material on a site.
Any clearing or grading work within 25 feet of a ditch, creek, stream, river, or drainage

Clearing 6,000 square feet or more of land.
Altering a stormwater drainage system or drainage course.
Creating an impervious surface. Impervious surfaces include roads, driveways, parking

New home construction.
Construction of a subdivision.
Construction of commercial or industrial buildings.

Other activities may require a site development permit. For a complete list of regulated activities, exemptions, and requirements, see Title 17A (Construction and Infrastructure Regulations - Site Development and Stormwater Drainage) and Title 18E (Critical Areas).

3. How do I get a site development permit?: To obtain a site development permit there is a process of application, review and issuance that must be completed. Making an application requires the payment of review fees and the submittal of plans and reports. Information as to what is required for a site development application may be obtained by using the Ask a Permit Tech option on our web page, or by visiting the Development Center. After application County staff perform a review of the submitted plans and reports and may require changes to them if they are found to not be in compliance with County codes. Issuance of the site development permit occurs when staff find that County codes are addressed and the applicant pays the site development inspection fee.

4. Who should I talk to if I have vesting questions regarding the site development work for my project?: The best person to talk to is the Development Engineer assigned to your project. If you are unaware of who your development engineer is, contact Mitch Brells, Development Engineering Area Supervisor, at (253) 798-3755.

5. How can I check the status of my site development permit?: Visit our Online Permits website or call (253) 798-3762.

6. Once I make application for my site development permit, may I start site development work?: No. The Development Engineering Section must review the submitted plans/reports and issue the site development permit. This can take as little as one business day for some applications, or as long as a month or more for more complicated reviews. Beginning site development work without an issued site development permit could result in higher permit fees as well as monetary civil penalties of up to $1000.00 per day.

7. Who prepares the plans and reports that I need to submit for a site development permit?: In very simple situations, the applicant can prepare the plans, and in some cases a licensed professional land surveyor, geotechnical engineer, or professional engineer will be required to prepare the required plans and reports.

8. Can I/how do I get an extension for my general site development permit?: The authority to extend a general site development permit rests with the Development Engineering review engineer for the project. You must contact the review engineer to determine if your project is eligible for an extension (most are). If it is, the current annual inspection fee associated with the permit in question will need to be paid to have the permit extended for one year.

9. Can I/how do I get an extension for my residential site development permit?: The normal life of a Residential Site Development Permit is two years. One year extensions may be granted on a case by case basis by contacting either the review engineer who approved your permit, or your assigned site development inspector, and paying the applicable permit extension fee (normally 25% of the original application fee).

10. At what point is work considered 'minor work in the Right-of-way' vs. an 'off-site public road improvement'?: A 'Minor Improvement in Existing Right-of-way' application is for work such as ditch relocation, pathway construction, connecting to a catch basin, installing a cross culvert, shoulder widening, minor entering sight distance clearing or grading that does not require a vertical or horizontal alignment change in the road, etc. An 'Off-site Public Road Improvement' application is for work such as turn lane construction, correction of an entering sight distance problem at the project access point that requires changing the vertical or horizontal alignment of the County Road, installation of curb, gutter and sidewalk along a project frontage, etc.

11. What is an infiltration trench?: An infiltration trench is an underground drain field specifically sized for the amount of new or replaced impervious surfaces on your parcel. (It is similar to a septic drain field, but usually much smaller.)

12. What is impervious surface?: Any surface that prevents or retards the entry of water into the soil and/or causes the water to run off the surface in greater quantities than natural conditions prior to development. Rooftops, gravel, or paved driveways and sidewalks are the most common impervious surfaces in single family projects.

13. What is a dispersion trench?: A dispersion trench is much like an infiltration trench, except the top is designed to allow for sheet flow of stormwater. This is used where infiltration is not achievable, or there is sufficient vegetated flow path for stormwater dissipation.

14. Do you have a list of surveyors and engineers?: No. Phone numbers for surveyors and engineers may be found in the local telephone directory or internet.

15. Who do I talk to about a violation (filling, grading, clearing, work in floodplains, work in drainage course, etc.) on my property?: Violations of these types are handled in the Code Enforcement Section of Development Engineering but the initial contact regarding them should be with Pierce County Responds at (253) 798-4636.

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PPW Development Center - Site Development Inspections

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1. How do I request a site development inspection?

For single family site development projects, please request inspections using the PALS Online Permits website. This method will allow you to leave a note for the inspector with your request. Please remember to provide any needed information like a gate code when there is one.

For all other site development projects, contact your assigned inspector directly. Your assigned inspector's name and phone number is normally listed in the approval block on your plans.

2. Do I have to be at the site for your inspection?: Site development inspectors do not need to enter any structure to complete their inspections; therefore, it is not normally necessary for the applicant to be on site. Please remember to advise your inspector of any information necessary to access the site (such as a gate code) or of any potential hazards on site (such as an aggressive dog).

3. If I cannot get to my site on a daily basis, how am I supposed to know if your inspector required corrections by a certain deadline?: Once you have disturbed the site, it is your responsibility to monitor it and maintain the necessary erosion control measures. This normally requires regular site visits. If, however, you find you cannot make visits for a short period of time, you can monitor the status of your permit by using our eNotification service found on our online permits website website.

4. I have been calling your inspector all day and I have not gotten a call back, why?: Our inspectors spend most of their time in the field. Normally they come into the office in the morning to complete paperwork and return calls. They then go to the field to inspect for the rest of the day. If you did not catch your inspector before he or she has left for the field, you will not normally get a call back until the next working day. We do, however, make every effort to return all calls within one working day. If you feel your return call is taking longer than it should, you may wish to contact Development Engineering Inspection Support at (253) 798 3762, or the Inspection Supervisor at (253) 798-3756.

5. Why did your inspector come to my site, suspend my permit, and charge me a re-inspection fee when I did not request an inspection?: We are responsible for completing two types of inspections. Construction progress inspections are not normally completed unless requested by the applicant. Compliance monitoring inspections, however, are mandated by the state and federal government, and are completed at various stages of construction in order to insure adequate erosion control measures are in place and the project is not having an adverse impact on the environment or downstream resources.

6. How long does it take to get an inspection for my general site development permit?: General site development inspections are completed in the order received, normally within three working days. Consolidated punch lists are issued within 15 calendar days of request, provided the private engineer's inspection reports and as-built drawings have been submitted and a reasonable effort has been made to prepare the project for final inspection.

7. How long does it take to get an inspection on my residential site development permit?: Inspections requested before 11:00 a.m. on any working day are normally completed the following working day.

8. What if I have other questions regarding Development Engineering inspections?: Please feel free to contact Scott Murdock, Development Engineering Inspection Supervisor, (253) 798-3756.

9. If I disagree with one of your inspector's requirements, what can I do?: First, you should try to discuss the requirement with the inspector directly. Your inspector's name and phone number will be listed on the inspection report form. If you do not come to an agreement, you may complete and submit a Request for Reconsideration Form. These requests are normally reviewed, and a decision issued within a few working days. Attaching photos or other supporting documentation can be very helpful.

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PPW Development Center - Swimming Pools

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1. My swimming pool has an approved safety cover on it. Do I still need a fence or barrier?: Yes, IRC Appendix G Section AG105 An outdoor swimming pool, including an in-ground, above-ground or on-ground pool that contains water over 24 inches (610 mm) shall be surrounded by a barrier. The top of the barrier shall be at least 48 inches above grade with self closing and latching gates.

2. What size swimming pool is exempt from requiring a pool permit?: Prefabricated Swimming Pools that are less than 24 inches deep. Swimming pools must meet setbacks. IRC Section 105, Reference Bulletin #8.

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PPW Development Center - Tiny Homes

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1. Does Pierce County allow Tiny Homes?: Tiny Homes constructed in accordance with the International Residential Code are allowed.

2. What are the permit requirements?: Permitting a tiny home is very similar in process to construction of any new single family residence. For specific code requirements for tiny homes, please see Bulletin 65 for more information.

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PPW-Sewer-Residential Side Sewer Conservation Loan

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1. What is a side sewer and what does it do?: A side sewer, also know as a lateral sewer or private connection, carries wastewater from a home or building's sinks, toilet, and drains to the public sewer system usually located in the street.

2. Who maintains the side sewer?: If you own your home or building, you own your side sewer. Maintenance of side sewers from the building to the to the public sewer main is the owners responsibility. The County is responsible for maintaining the sewer main, including the tees.

3. How do I know the condition of my side sewer: Find a plumber or sewer inspector who can run a video camera through your side sewer. This will tell you if you have any problems with your side sewer like blockages from roots or a broken pipe. It is good to know about these problems so you can prevent a sewer back-up in your home.

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Prosecuting Attorney - Family Support Division

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1. How do I get child support for my kids?: Child support may be court ordered or administratively ordered through the Division of Child Support. See www.dshs.wa.gov/child-support. The Family Support Division does not represent individuals in child support cases. For a court case to be started by the Prosecutor's Office, it must be referred from the Division of Child Support. Parties may also file cases privately on their own or by hiring their own attorney.

2. What kinds of child support cases does the Prosecutor's Office handle?: The Prosecutor's Office, Family Support Division, files parentage cases to determine the legal parents and set child support, modification cases to update prior child support orders and contempt cases to enforce child support when the obligated parent is not paying.

3. How can I have the Prosecutor open a case for me?: Cases are referred to the Prosecutor's Office from the Division of Child Support. Parties must contact DCS first about having a case started by the Prosecutor’s office: www.dshs.wa.gov/child-support. The Prosecutor represents the State; we are not lawyers for the child or any of the parents or alleged parents in a case.

4. Do I need a lawyer to represent me in a child support case?: People can either represent themselves or hire an attorney to do so. Public defenders may be appointed to the obligated parent in contempt cases because they face the possibility of jail time if they do not pay their child support. The Tacoma Pierce County Bar Association has free legal clinics and a lawyer referral service that can provide assistance finding a lawyer. (www.tpcba.com). The Pierce County Superior Court Clerk has domestic relations facilitators who assist parties without lawyers for a small fee. For an appointment, call (253)798-3627. The required forms for family law cases can also be found online at www.courts.wa.gov/forms/.

5. How do I get custody or visitation rights?: The Prosecutor’s Office does not get involved in custody or visitation issues. However, as part of a pilot program for parentage cases between 7/1/20 and 6/30/21, if parents wish to enter an agreed Parenting Plan, they may request Parenting Plan information from the Family Support Division at the beginning of their case. For all other visitation or custody issues, parents must either hire an attorney or represent themselves.

6. Will the Prosecutor work on divorce or non-parental custody cases?: If a child involved in such a case currently or previously has received cash public assistance (TANF) or state medical benefits, notice of the case must be given to the Prosecutor's Office at 949 Court E, Tacoma, WA 98402. The notice must follow the rules of court.

7. How is child support calculated?: The legislature sets the rules for calculating child support by examining the parents' incomes. Both parents are required to submit financial information which will be filed with the court and sent to the other party. See the Revised Code of Washington 26.19 for the law on this subject.

8. Can I keep my information confidential?: In most cases, you can provide an alternative address for the service of all legal papers. You must update that address with the Prosecutor, the Court and the Division of Child Support any time it changes or you may miss out on important information regarding your case. You can and should black out social security numbers, financial account numbers, driver's license numbers and telephone numbers for you and your minor child(ren) on any documents you submit to the Prosecutor's Office.

9. Can I get genetic testing done to see who the father is?: In many parentage cases, the court will order genetic tests and when the Prosecutor's Office is handling the parentage action, there is no cost to the parties. However, if the parties get their own genetic testing done before the court orders it, those results may not be considered by the court. In some situations, genetic testing will not be allowed. Results of genetic tests done by the Prosecutor's Office will not be given over the phone and are sent by mail 2-4 weeks after the tests are administered.

10. How can I be the parent and have to pay child support when I never had genetic tests?: People may be legal parents without being biological parents. This can occur if the child was adopted, a paternity acknowledgement was signed, someone avoided taking a genetic test after being ordered by the court to do so, if the parties were married and had the child during the marriage or within 300 days after the marriage ended, or if the parties held the child out as their own child for a specific period of time. An attorney should be consulted to determine a person’s rights and obligations in these circumstances.

11. What can I do if I have an arrest warrant for a child support case?: A bench warrant may be issued if you do not appear for a contempt of court hearing or if you do not take a court ordered genetic test. To avoid being arrested on the warrant, contact your lawyer if you have one, or the Prosecutor's Office if you do not. You will have to sign an order to appear for a new court hearing and for contempt cases, usually pay money toward child support to have the warrant quashed.

12. How do I pay my child support?: There are a number of ways to pay your support. You may go to your local DCS office to pay, pay on-line (see https://secure.dshs.wa.gov/home/default.aspx?rfs=PleaseLogin) , mail it to: Washington State Support Registry, P.O. Box 45868, Olympia, WA 98504, or if you have a contempt case with the Pierce County Prosecutor’s office, you may pay at the clerk’s office. Always keep your payment receipts.

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Public Records

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1. How do I request records that are not available on-line?: Complete the request for access to public records form and mail, fax or deliver to the public records officer of the department/office, to which the request is directed. Public Records Officers and Forms

2. Where can I get a copy of a police or sheriff report taken in Pierce County?: Contact South Sound 911 (253) 798-7441.
South Sound 911

3. Where can I get a copy of a marriage certificate?: A request form and other information regarding marriage certificates are available from the Pierce County Auditor, (253) 798-7435. Request Marriage Certificate

4. Where can I get a copy of a Divorce Decree?: Divorce decrees may be obtained from the county court in which the divorce was granted. If you are not sure which county handled the divorce, try a search through Washington State Courts. Look for: 'Search Case Records' then 'Name Search.'
If your divorce was granted in Pierce County, you may contact the Clerk of the Superior Court, (253) 798-7455, for instructions on how to request a copy of the divorce.

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PW - Roads - Anderson Is. Chip Seal

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1. What is a “chip seal”?: Chip sealing is a cost-effective surface treatment that typically extends the life of the pavement by seven to 12 years. In the process of chip sealing, a thin film of liquid asphalt is sprayed on the road surface and small aggregate chips are spread over the asphalt. The chips are compacted to help them adhere and the excess stone is swept away. To keep out water and to improve rock retention, a final application of liquid asphalt, called a fog seal, is sprayed over surface of the road.

2. Why are we chip sealing the roads on Anderson Island?: All paved roadways in Pierce County have a service life and need preservative treatments to extend their life. The preservative treatments options range include full depth overlays using hot mix asphalt, chip seals, and other surface sealing treatments such as slurry and cape seals. The type of surface treatments selected are based on the pavement condition, average daily traffic counts, percentage of truck traffic and roadway classification (arterial, collector and local access roads). The service life of paved roadways can vary and pavement conditions are monitored, evaluated and scored to ensure the right type of treatment is applied at the right time to ensure the lowest life cycle cost is achieved.

3. How long will the chip seal work take?: We will chip seal approximately 30 lane miles. We will work weekdays June 1 to June 30. As chip seal can only be applied during dry conditions, the schedule may be adjusted depending on the weather.

4. Which roads will be chip sealed?: You can view the roadways selected for chip seal by year using the map link provided.

5. When will the project start?: The 2016 chip seal application will start June 1. Preparation work - such as mowing the roadside and making minor asphalt repairs - will be done in May.

6. How soon will I be able to drive on the new chipseal?: The new surface will be returned to traffic immediately after the chipseal has been applied. Flaggers will guide traffic through the work zones so only minor delays are expected for motorists. Drivers should reduce speeds while driving on the new chipseal and be alert for street sweepers who follow the crew removing loose chip rock. After the roadway is swept, striping crews will restripe the roads with existing centerline striping.

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PW - Roads - Arterial Roads

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1. How are county road classifications decided?

Proposed new roads and existing roads are reviewed with respect to the typical characteristics described above for various classifications.

If a road fulfills one of the categories, a recommendation is forwarded to the Pierce County Council in the form of a proposed ordinance, which if adopted, officially designates the classification of the road as an arterial or as primitive. The process includes public hearings and can take up to four months to complete.

When a road is designated as an arterial, it receives a center line paint stripe and all intersecting local road approaches are controlled by Stop signs. When a road is designated as primitive, it is posted with a primitive road sign that notifies drivers that no warning signs are present.

2. Why is it necessary to classify roads?

Roads are grouped into a number of different classifications for administrative, planning and design purposes. The functional classification system creates a hierarchy of classified roads.

Roads are most effectively classified by their function. The primary functions of roads are:

To move traffic
To provide access to homes, businesses and other roads

The degree to which these functions are provided is considered an integral part of classifying roads. The main considerations for classifying roads into functional groups are the travel desires of the public, land service needs based on existing and expected land use, and the overall continuity of the system.

The Pierce County functional classification system directly addresses all public roads in unincorporated Pierce County (except state highways).

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PW - Roads - Franchised Utilities

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1. What does it mean to be a franchised utility?

In order for a utility company to place their facilities (pipes, wires, poles, etc.) in the county road right-of-way, they must have a franchise agreement in place with Pierce County. The franchise agreement details the specific conditions and requirements for the utility company.

All entities that provide utility service for a fee to customers must have a franchise agreement (with the exception of AT&T and Qwest who have rights that pre-date the state law on franchises).

2. Which utility companies are franchised in Pierce County?: There are currently more than 150 franchised utility companies in Pierce County ranging from county-wide service providers to companies that provide service to fewer than 10 homes.

3. How do I file a complaint against a utility company?: For complaints about the service of a utility company, contact the Washington Utility and Transportation Commission at (800) 562-6150. They are the state regulatory agency responsible for investigating and enforcing utility issues.
Pierce County does not enforce complaints against utility companies except for complaints about the condition of a roadway where a utility company was working.

4. What is the Manual on Accommodating Utilities?: The Manual on Accommodating Utilities in Pierce County Rights-of-Way is the rules and regulations book for utility work in the county right-of-way. This document is provided to every franchised utility in Pierce County.

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PW - Roads - Frederickson Area Construction Projects

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1. Why are we constructing all these projects at the same time?

Municipal bonds were sold to fund these projects. Requirements associated with these bonds are driving the anticipated project completion dates.
Will relieve traffic choke points and stimulate the local economy.
The road construction will be completed earlier and save money.
These road segments have failed concurrency i.e. the number of existing lanes have reached their capacity and we are required by the Growth Management Act (GMA) to have these road segments under construction within six years of their concurrency failure. Most of the road segments failed concurrency six years ago.
A positive result of the current economic situation is that we are able to construct these projects with significant savings (about 30%) from what we experienced in 2007-2008.

2. Why did we close the road for four months?

By closing the road, we were able to finish the work sooner.
By not having to build a temporary structure we saved about $1 million.

3. Will Canyon to the south be built?: At this time the segment from 200th St. to 224 St. does not have funding for engineering or construction. However, the rights of way to preserve the corridor has been secured.

4. What type of median is going in?

A hard-scape type treatment will be constructed.
There will be depressed curbs at various locations to accommodate Fire/Aide vehicles cross over.
U-turn locations have also been identified at about quarter mile spacing.
To help with visibility the gutter will be 18 inches.

5. When will the rest of 176th St. be built?: ul>
At this time there is no funding for construction of the remaining project from B St. E. to 14th Ave. E.
Design will be completed, most of the rights of way will be acquired and shovel ready when construction funding becomes available.

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PW - Roads - Neighborhood Traffic Safety Program

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1. Are speed humps going to continue to be installed within the county?: Currently, new installations of speed humps and driver feedback signs are on hold due to funding constraints within the County. Revenues to the County for transportation improvements have decreased while needs for new traffic signals, additional roadway capacity, and bridge reconstruction continue.
In the meantime, the use of the Neighborhood Speed Watch Program (radar trailer) and Neighborhood Entry signs continue to be available.

2. How do we get Children at Play signs installed on our street or in our neighborhood?

Parents often request 'Children at Play' warning signs to urge motorists to drive cautiously. However, traffic studies show that 'Children at Play' warning signs don't reduce vehicle speeds, nor reduce pedestrian accidents.

In fact, 'Children at Play' signs can increase the potential for accidents by giving a false sense of protection to children and parents which cannot be guaranteed.

For these reasons, national traffic standards, such as the Manual on Uniform Traffic Control Devices (MUTCD), don't recognize such warning signs and discourage their use. Our department doesn't want to encourage children to play within the roadway, which is intended exclusively for the use of vehicles.

Additionally, to maintain consistency we would have to post the signs in so many locations throughout the county that they would cease to command the attention or respect of drivers.

3. What are speed humps and how are they related to the Traffic Calming Pilot Program?

Pierce County established a Traffic Calming Pilot Program in 2005, to evaluate the effectiveness of speed humps as a method of traffic calming on local roads. Two neighborhoods were initially selected for installation of temporary speed humps. These speed humps were installed in 2006.

In the months following their installation, the overall effectiveness as well as the public's receptiveness was evaluated by way of before and after speed/volume studies and neighborhood surveys. These results were provided to the County Council for further direction. Subsequently, permanent speed humps replaced the temporary humps in these two neighborhoods in 2007. In 2008, two more neighborhoods were selected for the Traffic Calming Pilot Program and were fitted with several speed humps.

In addition to the speed humps, the County also installed 12 driver feedback signs on arterial roads as a part of the Pilot Program. The effectiveness of these electronic signs in slowing arterial traffic has been mixed, primarily due to equipment reliability issues.

4. What can I do in my neighborhood about speeders?

You can make a difference by:

Always driving 25 MPH or less in residential areas
Avoiding using local streets as shortcuts

Neighborhoods and law enforcement can also make difference by working in groups to combat the problem. The most effective way of reducing a speeding problem is through selective enforcement, which is working with the Sheriff's Office on traffic infractions in your area. You can reach the neighborhood patrol deputy by phone at (253) 798-4840.

You can also report incidents at (253) 798-4840. When reporting, prepare to give Sherrif's Department deputies as much information as possible, such as:

Vehicle description
License number
Day and time speeding most often occurs
Location - road and cross road information

5. How do we get Neighborhood Entry signs installed?: To help increase driver awareness, and to reinforce a neighborhood's concern that drivers comply with the residential speed limit, 'Neighborhood Entry' signs may be placed at entrances to, and at key locations within, a neighborhood.
'Neighborhood Entry' signs must be approved by the county engineer. Neighborhood groups or individuals are responsible for all costs associated with manufacturing, installing and maintaining the signs. To have the county engineer consider your neighborhood, request the 'Neighborhood Entry' Sign request form.

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PW - Roads - Operations Snow & Ice

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1. What kind of liquid chemicals does the county use to treat roads?: Pierce County typically uses sodium chloride (salt) brine at 23.3 percent dilution with water. Sodium chloride is the safest and most cost-effective anti-icing product available for our needs in the Western Washington climate.

2. Is salt corrosive? Will it damage my vehicle?: All chloride products used for anti-icing can be corrosive. Fortunately, western Washington experiences relatively mild and brief winter storm activity, reducing the amount of salt needed over the course of the winter. Most winter storms are also followed by rain. Our wet Pacific Northwest weather quickly washes salt off the roads thus significantly minimizing vehicle corrosion concerns.
It is worth noting that vehicle manufacturing techniques have evolved in recent years. Many of the newer vehicles have components made of plastic, fiberglass, stainless steel and other materials that are less prone to corrosion than steel. In any case, it is advisable to wash your car periodically throughout the winter months to remove any chemical residue.

3. Aren't there other anti-icer products that are less corrosive than salt?: Yes, there are products that are shown to be less corrosive in laboratory studies. However, a Washington Department of Transportation multi-year field study showed that in Western Washington's wet climate, there is little to no difference in corrosion caused by salt in comparison to other corrosion inhibiting products. Also, the chloride products that include corrosion inhibitors are 200 to 300 percent more expensive.

4. Will the salt you put on the roads hurt the environment?: Since the volume of anti-icing products required to manage our Pacific Northwest winters is relatively low, environmental concerns are considered minimal.
The Washington State Transportation Center and Washington State University conducted a thorough scientific study of the effects of chloride anti-icing products on the environment. This study was conducted on a stretch of SR 97 near Leavenworth where high volumes of chloride products were used near a fish bearing stream. The results indicated that deicing activities along SR 97 had no measurable negative impact on Peshastin Creek. The full report can be viewed at: http://www.wsdot.wa.gov/research/reports/fullreports/500.1.pdf

5. Why not use sand?

Sand is still used by Pierce County Public Works for improved traction under certain conditions. However, it too has drawbacks:

Sand gets picked up by tires and blown to the side of the road, instead of staying on the driving area of the roadway. In heavy traffic conditions, it is only effective for the first few vehicles.

Sand can clog roadway drains and ditches. Sand in streams may have an adverse impact on aquatic life.

Maintenance costs for sand are higher at the end of the season than salt or anti-icer chemicals due to the cleanup required.

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PW - Roads - Traffic Counts

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1. I see a counter on my road. Does that mean it's going to be widened?: In most cases, no. We routinely count traffic so that we can be aware of any changes in traffic flow, such as gradual increases due to growth or other changes due to traffic circulation in the area. Traffic counts are, however, routinely used in the planning and design of road improvements.
If you are interested whether an improvement project is proposed for a particular road, you can look at the County Transportation Improvement Program.

2. Why are some counts listed every year and some aren't?: Locations are typically counted every year or every other year based on growth management and traffic monitoring needs.

3. Why is my road not listed?: Only county arterial roads are routinely counted. We do collect data on non-arterial county roads when there is a specific need to know the traffic volume. We do not collect traffic count data on private roads, state highways, or roads inside the corporate limits of cities.

4. When will you count my road?: If you live on a county arterial, a location along your road will likely be counted within the next 24 months. Local (non-arterial) roads are only counted as needed on a case-by-case basis.

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PW - Roads - Transportation Plan Update

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1. Why Update the Plan?: This Transportation Plan Update (TPU) represents the most comprehensive update to the original transportation plan since it was prepared in 1992. Unlike previous updates, this TPU will address all components of the transportation system -- maintenance, operations, preservation, improvements, and administration (collectively referred to as 'MOPIA').

In addition, it will be a financially constrained plan that will focus on the transportation projects and services that the County can realistically afford to implement over the next 20 years.

2. When will the plan be updated?: The schedule for the TPU has been modified to align with the 2015 Pierce County Comprehensive Plan update. This will result in the adoption of the TPU being delayed to accurately reflect the land use, population, employment, and other policy assumptions from the updated Comprehensive Plan.

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PW - Sewer & Traffic Operations Facility

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1. What is the Sewer and Traffic Operations Facility?: The Sewer and Traffic Operations Facility is a grouping of six interrelated buildings that will house county sewer and traffic maintenance and operations (M&O) staff, their vehicles and equipment, and support staff.

2. What kinds of work do maintenance and operations staff perform?

Sewer and traffic maintenance and operations (M&O) staff are service-oriented and work in the field to maintain Pierce County infrastructure.

Sewer M&O staff do emergency repairs, line cleaning, smoke testing, and other types of ongoing maintenance on sewer pipes and pump stations.

Traffic M&O staff keep traffic signals and street lights operating properly, maintain street signs, and ensure lane striping and other pavement markings are visible and helpful to drivers.

3. Why does the county need a new facility to house sewer and traffic M&O staff?

Currently sewer M&O staff and equipment operate from the Chambers Creek Regional Wastewater Treatment Plant (WWTP) in University Place, nearly 20 miles from the center of the county's sewer collection system. Relocating sewer M&O staff to a more centrally-located facility will save time and fuel, making county maintenance operations more cost effective. It will also allow county crews to respond more quickly to emergency situations.

Traffic M&O staff and equipment are currently housed in aging, inefficient buildings that cannot support the modern needs and activities associated with the maintenance and operation of traffic equipment. Based on these needs, it has become necessary to seek new quarters for the traffic M&O staff.

The Sewer and Traffic Operations Facility will shift most of the sewer M&O staff and equipment currently located in University Place to the new facility. The timing of this shift coincides with the major expansion project being completed at the WWTP, allowing the number of new buildings needed at the WWTP site to be reduced, and some existing buildings to be cost-effectively reused. Construction of the Sewer and Traffic Operations Facility is scheduled to be complete by 2014 providing time for the sewer M&O staff to relocate prior to WWTP expansion construction overtaking their current workspace.

The Sewer and Traffic Operations Facility gives Pierce County the opportunity to effectively solve three operational issues with one project.

4. Where will the new facility be built?: The facility will be located in the South Hill area of unincorporated Pierce County on the west side of 94th Avenue E between 122nd Street E and 126th Street E. This is the site of the former county-owned gravel pit commonly referred to as the Ninth Street Pit. This site was chosen because of its location in mid-Pierce County where the greatest concentration of both sewer and traffic infrastructure currently exists. This location is also in the midst of the communities where growth in the County is anticipated over the next 30 years.

Additionally, because the site is already owned by Pierce County, locating the facility at the 9th Street Pit provides a significant cost savings for the project.

5. Will the facility include sustainable design features?

Yes. The facility is being designed to LEED Gold standards. In addition, the site design will include rain gardens and will preserve as many trees as possible. Other sustainable design features Include:

Daylight harvesting

Recycled and regional materials

High efficiency HVAC including geo-exchange ground loop system

LED lighting for the building and the site

Onsite stormwater infiltration

Pervious pavement

Natural ventilation

6. How large is the new facility?: The new facility is made up of six buildings. There will be more than 125,000 square feet of workshop, storage, and office space. The entire site is about 28 acres.

7. How many county employees will work at the new facility?: When the facility is occupied in 2014, 90 Public Works and Utilities employees will move into the new complex. Total capacity for the facility is 150 employees and is intended to accommodate projected employee needs 20 years in the future.

8. What other amenities will the facility provide?: As part of the design, a public access trail will be built connecting Pipeline Road to 126th Street E. This connecting trail is an important piece of the Heritage Trail system and will meet state objectives in Pierce County's Parks Master Plan for trail connectivity. This facility will not include trail head parking or public restrooms at this time, although it will reserve land for these future facilities.

9. Will traffic be affected on 94th Avenue E during construction?: 94th Avenue E will remain open during construction of the new facility. Trucks will use 94th Avenue E to bring construction materials to the site. There will also be minor construction activities at the intersection of 94th Avenue E and 122nd Street E where a new segment of 122nd Street E will be extended 800 feet to the west as an access point to the new facility. A new traffic signal will be constructed at this intersection as part of the project. Additionally, there will be some work on underground utilities at 94th Avenue E and 122nd Street E to serve the new facility.

10. How noisy will construction of the facility be?: Construction noise will fall well below allowable decibels and work will typically be performed between 7:30 a.m. and 5 p.m.

11. How will vehicles access the new facility?: 94th Avenue E is a five lane arterial that will be used to access the new facility. The new traffic signal at the intersection of 94th Avenue E and 122nd Street E along with the left-turn lane on 94th Avenue E will provide safe, efficient access to the new facility. Maintenance vehicles will also access the site through a gated entrance at the southeast corner of the property along 94th Avenue E.

12. What are the hours of operation for the facility?: The majority of staff begin work at 6:30 a.m. and usually leave the facility to go to their job sites by 7:30 a.m. Most staff typically return by 4 p.m. Additionally, a skeleton crew of Equipment Service Division employees will service vehicles on a swing shift until about 10:30 p.m. each work day. As with all county facilities, hours of operation during an emergency (snow storms, etc.) will extend beyond normal work hours.

13. I live near the site. What will I be able to see from my house or backyard?: It depends on where you live, however, the facility is being designed to blend into the surrounding area and many of the trees on the site will be preserved. Because the site is a former gravel pit, the one-story buildings will sit nearly 20 feet below the surrounding ground level and will not block existing views. Vehicles and small equipment will be parked inside or under cover. Typically, large-scale equipment such as bulldozers or front end loaders will not be stored at this facility.

14. How noisy will the facility be when it is in operation?: Noise at the facility will be minimal. No manufacturing-type activities will take place at the site so noise will mainly be from vehicles leaving the site in the morning and returning at the end of the work day.

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PW - Sewer Billing FAQs

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1. View all sewer billing FAQs: View all sewer billing FAQs

2. How do I read my sewer bill?: View the sample sewer bill for an explanation of billing details.

3. How do I start or stop my service?: When you sell or purchase property, you will be able to submit a service request through the online customer portal. The request can be submitted from your account or as a guest.

4. What are the current sewer rates and charges?: Please see the Sewer Rate Table.

5. When is my bill due?: Current bills are due 25 days from the billing date. Late bills are due immediately. When payments are not received by the due date, such charges become delinquent and are subject to late penalties and interest.

6. How do I pay my sewer bill?

Pay your monthly sewer bill:

Online
By Mail
In Person
Through your bank either via Account Clearing House (ACH) withdrawal or by using your bank’s Bill Pay function.
By Phone

7. What is the new Customer Portal?

The Customer Portal is Pierce County’s new online system for sewer customers to pay their bills with additional flexibility and convenience. Customers can securely access their online account information 24 hours a day from a computer or mobile device.

Customers can visit PierceCountyWa.gov/SewerPortal to register, manage their accounts and explore the various tools available. Once customers are registered, they will be able to view billing statements, set up automatic payments, and receive billing reminders via email.

8. How do I set up my Customer Portal?

Please visit PierceCountyWa.gov/SewerPortal and click “Register a new account.” You will need your account number to register.

9. What if I don’t have an email address?: You can pay your bill through our automated phone system by calling (253) 798-4020. A $3.50 convenience fee will be applied to each payment transaction made through the phone system.

10. Why did my bill due date change?: We launched our new online Customer Portal on Tuesday, Aug. 17. As a result, nearly 55,000 single-family residential customers who receive their bill every two months may notice a new bill due date. Payment due dates will remain the same for customers on a monthly billing cycle. Please check your billing statement(s) to see if your bill due date has changed and adjust your payment accordingly.

11. Will my rate increase from the new Customer Portal?

No. The new system will not impact our sewer rates.

12. Is the Customer Portal secure to use?

The Sewer Customer Portal is supported by Amazon Web Services and is subject to continuous enterprise monitoring to ensure stability, performance, and security of our systems. These cloud environments undergo regular audits, conducted by an independent third-party auditor.

The portal implements a Threat and Vulnerability Management Program that includes security scans to identify security threats, including source-code scanning, vulnerability scanning, penetration testing, and system hardening scans.

Additionally, the online system undergoes monthly vulnerability scans, code-level security scanning and penetration testing as part of the development and release process.

13. I forgot my customer portal password, how do I reset it?: Click the link on the sign in page “forgot password” and follow the prompts.

14. Do you offer automatic payments?

Yes. Pierce County offers you the option of having the amount of your sewer bill automatically deducted from your checking or savings account. Current users, please utilize the online Customer Portal to update your account information if you change banks, bank accounts, or close a bank account.

Advantages of this program include:

No more writing checks.
Payments are posted approximately five days before the due date to avoid late charges.
Save on postages and ensure your bill is paid when you are away from home.

Accounts will automatically be removed from Account Clearing House (ACH) in the following circumstances: closed or frozen account, cannot locate account or if there are two consecutive bank returns (i.e. NSF, stop payment).

For additional information about automatic payment program, log in to your online Customer Portal and follow the prompts to set up autopay.

15. What is the convenience fee for online payments?

A $3.50 convenience fee will apply to each phone and online payments. For more information on the convenience fee, click here.

In order to pay multiple accounts as a single transaction, you must be logged in to your online Customer Portal account and make sure all of your accounts are “linked”. (Contact us at 253-798-4020 to link your multiple accounts.) If you choose to pay your multiple accounts through the Quick Pay option, you can only pay one account per entry and will be prompted to pay the $3.50 convenience fee per account. For example: If you are paying three accounts, you would be charged three individual convenience fees for a total of $10.50 ($3.50 x 3).

16. Do you accept debit or credit card payments?: Yes. Debit and credit cards may be used for online payments and in person at our Pierce County Finance Office only. The Finance office is located at 950 Fawcett Avenue, Suite 100, in Tacoma. We accept VISA, MasterCard or e-check using our online system. A $3.50 convenience fee will apply to each payment transaction made online through the online sewer billing system.

17. Do you accept payment over the phone?: Yes. Please call 253-798-4020 to make a payment over the phone. A $3.50 convenience fee will be applied to each payment transaction made through the interactive voice response (IVR) phone system.

18. Who is responsible for paying the sewer bill?: We are required to bill the owner of record as indicated on the county Assessor/Treasurer's real property records. If the owner would like to designate a tenant to receive the sewer utility bill(s), a Letter of Authorization affidavit form must be completed and submitted by the owner for each new tenant. Contact our Customer Billing Services at (253) 798-4020 to request this authorization form by mail or Download the LOA form online. The legal owner of the property is responsible for the sewer bill. By Pierce County Code, sewer charges remain with the property. Refer to PCC Title 13.13.025 for supporting Code reference.

19. What happens if I don't pay my monthly sewer bill?

If the charges on a sewer bill are not paid when due, a one-time late payment penalty of 10% of the latest billed amount is added to the charges. Additionally, interest is attached and accrued on unpaid charges computed at a rate of 8% per annum starting on the next day after the billing due date until paid. The interest shall be applied monthly on the entire unpaid balance, excluding any accrued interest, foreclosure costs, and all lien recording and release fees.

A lien may be placed on a property for accounts that are in excess of 60 days delinquent. A collection letter will be mailed to the property owner and the mortgage company regarding the delinquent lien amount. The collection letter will list the amount of charges in arrears and will explain that the customer must pay the charges in full. The collection letter will also provide notice that under the Revised Code of Washington, Pierce County may bring a foreclosure action against the property 60 days after the attachment of the lien.

The lien will be filed for all delinquent rates, fees and/or charges due in accordance with Pierce County Code Title 13.13.040. The lien amount will include late payment penalties together with accrued interest at 8% per annum from the date due until paid. The lien will attach and foreclose pursuant to RCW 36.94.150.

Typically, payments are applied to the oldest charges first. However, once a lien has been established, only payments satisfying the lien in its entirety will be accepted in release of the lien.

20. What is the 'Late Fee' on my bill?: If payment is not received by the due date, a 10% penalty on the latest amount billed will be charged plus interest on the balance at an annual rate of 8%. Failure to receive the bill does not waive penalty or interest charges. Property owners are legally responsible for all charges. If payments are posted to the account by the due date, you will not be assessed late charges. Refer to PCC Title 13.13.040 B for supporting Code reference.

21. What if my check is returned by the bank?: A returned check fee and applicable late charges are imposed for each payment returned to Pierce County Sewer. The charge is currently $25.00. Returned payments also cancel the sewer payment. Refer to PCC Title 13.13.035 for supporting Code reference. Returned checks are not redeposited.

22. Why does my account have a lien?: Per Pierce County Code 13.13.045, a lien will be filed on all accounts with balances or partial balances that are 60 days or more past due. A lien recording, release and processing charge will be added to the sewer account at the time the lien is placed on the property. Refer to PCC Title 13.13.045 and RCW 36.94.150 for references.

23. How do I get the lien released?: Liens are released when the account is paid to a zero balance. If paid with cash or cashier's check, the lien can be released immediately at the customer's request. Cash payments are only accepted at the Finance Office at 950 Fawcett Ave., Suite 100, Tacoma, WA 98402. If payments are made by money order, check or online, the lien will release 30 days from the posting date.

24. How is payment credited to my account in the event a lien is placed?: Payments are typically applied to the oldest charges first. However, once a lien has been established only payments satisfying the lien in its entirety will be accepted in release of the lien.

25. What if my billing address changes?: You may use the change of billing address block on the remittance slip of your sewer bill, email us to notify us of any changes, submit a mailing address service request using your customer portal, or contact Customer Service at (253) 798-4020 during normal business hours (9 a.m.-4 p.m. Monday through Friday). Please include a phone number where you can be reached during business hours for written correspondence

26. How do I add a tenant?: If the owner would like to designate a tenant to receive the sewer utility bill(s), a Letter of Authorization affidavit form must be completed and submitted by the owner for each new tenant. Contact our Customer Billing Services at (253) 798-4020 to request this authorization form by mail or Download the LOA form online.

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PW - SoundGRO

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1. What is SoundGRO?: SoundGRO is the natural choice fertilizer product for your landscaped areas and vegetable gardens. SoundGRO® is a slow-release fertilizer that contains nutrients and micronutrients that are vital for the healthy growth of your plants. SoundGRO® fertilizer is manufactured at the Chambers Creek Regional Wastewater Treatment Plant and is made from solids that are removed from the wastewater treatment process known as biosolids. SoundGRO® meets the U.S. Environmental Protection Agency's (EPA) highest standards for biosolid safety and is classified as Class A "Exceptional Quality" product. Learn how SoundGRO is manufactured.

2. What is Class A 'Exceptional Quality'?: 'Exceptional Quality' Class A biosolids meet stringent standards imposed by the United States Environmental Protection Agency (EPA) for heavy metal content and the elimination of harmful bacteria.

3. What does the 5-5-0 on the label mean?: The 5-5-0 on the front of the package is the product's N-P-K (nitrogen-phosphorous-potassium) ratio. Five percent of the fertilizer is nitrogen and five percent is phosphorous. SoundGRO can be blended with other amendments or supplements if a different ratio is desired.

4. Where can I use SoundGRO?: SoundGRO is well suited to home, commercial and agricultural uses. It can be applied anywhere you would use traditional commercial fertilizer and is perfect for shrubs, trees, garden beds, ornamental grasses and in farming. Because of statewide fertilizer restrictions, SoundGRO is not approved for general use on turf, but is excellent for establishing new grass and repairing damaged lawns using either seed or sod.

5. How do I order SoundGRO?: Order requests are accepted online through www.soundgro.com only and are filled on a first-come-first-served basis. For current information on availability and specials, sign up for the SoundGRO Mailing List.

6. Why can't I buy individual bags at the treatment plant anymore?: Due to construction activities at the Chambers Creek Regional Wastewater Treatment Plant, direct bag sales were discontinued to protect public safety. Individual bags may be available locally through retail distributors.

7. Is SoundGRO similar to TAGRO?: SoundGRO and TAGRO are both made locally from Class A “Exceptional Quality” biosolids. While the City of Tacoma blends their biosolids with organic material and other soil products to make TAGRO, Pierce County dries our biosolids into a small pellet. If you have good results with one product, you may also find success with the other but in a different application.

8. How is SoundGRO different from chemical fertilizers?: SoundGRO is a slow release fertilizer with a very low salt-index compared to traditional chemical based fertilizers. The nitrogen in SoundGRO is broken down by microorganisms in the soil before being absorbed by the plant. Slow-release prevents initial growth spurts in plants. It also ensures that the fertilizer works over a longer period of time, reducing the number of fertilizer applications required in a year. SoundGRO does not need to be watered in.

9. Does SoundGRO contain heavy metals?: Most fertilizers contain small amounts of heavy metals. Several metals such as zinc are beneficial for human health and essential to healthy plant growth. Metals like lead and arsenic may pose a risk to human health if concentration levels are too high. The EPA and WSDA have adopted strict content standards for these metals in biosolids fertilizer. SoundGro meets these standards.

10. I have a small yard and only need a few bags. Where can I buy them?: Individual 50-pound bags may be available locally through one of our retail distributors. This list is provided as a courtesy only. Availability is not guaranteed. Please contact individual retailers for supply information.

11. I can't find SoundGRO anywhere. Can't you just make more?: Simply put, there’s no way to “turn up the tap” on our supply. Pierce County’s Sewer Division makes SoundGRO fertilizer from byproducts of the wastewater treatment process. SoundGRO supply is limited by inflow to the Chambers Creek Regional Wastewater Treatment Plant. On average, we can produce about 40 tons per week.

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PW - SWM - Business Inspections

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1. Will I be charged a fee for the inspection visit?: No. Surface Water Management service charges paid by all county property owners provide funding for this and other surface water programs.

2. What parts of the system will be inspected?: The inspector looks at catch basins, storm drain inlets, flow control structures, stormwater ponds, swales, tanks, vaults, pumps, treatment systems and oil/water separators.

3. What does the inspector look for?: The inspector looks for high sediment levels, missing or broken components, drainage problems, overgrown vegetation, noxious weeds and garbage. Removing excessive sediment and overgrown or invasive vegetation are the most common maintenance needs.

4. What will happen if problems are found?: If any problems are found, a letter is sent to the responsible party with details on how to repair the problem(s) and a timetable for compliance. A re-inspection may be necessary to ensure the problems have been addressed. More information on how to maintain your system can be found in our maintenance manual.

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PW - SWM - Current Projects - Day Island Force Main

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1. What are the traffic impacts during construction?: One lane of traffic will be open on the bridge at all time, and flaggers will assist motorists through the work area.

2. What are the hours of construction?: Work is typically between 7 a.m. and 5 p.m.

3. Will there be noise and/or odors?: Construction noise will fall well below allowable noise levels and we do not expect any odors.

4. Will my utilities or other services be interrupted during construction?: This work does not require an interruption in service.

5. Are there impacts to access of emergency responders and mail delivery?: The contractor is required to maintain access for emergency vehicles and mail delivery.

6. Are you replacing sewerlines on the island?: No, this project is for replacement of the force main that crosses the bridge only.

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PW - SWM - Current Projects - Parkland/Brookdale Interceptor

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1. How long will construction last?: Construction begins mid summer 2013 and will last through fall of 2014. The project is divided into three phases to minimize the impact, the first phase beginning at A Street South.

2. Why is this project being done?: The existing 30-inch diameter Brookdale interceptor is nearing its capacity of 7 million gallons of wastewater per day. In addition, high concentrations of hydrogen sulfide gas from naturally occurring bacteria have corroded the inside of the pipe. Groundwater also infiltrates the sewer pipe, reducing its capacity to carry wastewater.

3. What will the construction consist of?: The best way to address capacity, corrosion, and groundwater issues is to replace the old pipes with a new, larger one. This project replaces existing pipes with a larger, 72-inch diameter interceptor pipe along Brookdale Road from Golden Given Road E. to A Street S. Shifting the interceptor north to 131st Street E. from 8th Avenue E./133rd Street E. places it in an area less affected by high groundwater. The new pipe is made of material more resistant to groundwater infiltration.

4. What are the traffic impacts during construction?: The project will be constructed in three phases to minimize traffic impacts. Local and emergency vehicle access will be maintained at all times. However, property owners and commuters should expect occasional delays. There may be intermittent road closures to through traffic. Any road closures and proposed detour routes will require approval by the County before implementation.

5. I live on the project route, are there any impacts to my property?: In most cases, the contractor will not impact your private property. In some cases, the contractor may need to enter the areas where a temporary permit was previously acquired to reconnect your side sewer to the sewer main.

6. How will I know what the “limits of construction” are for this project?: The limits of construction are within the County’s right-of-way. In preparation for construction of the project, County surveyors will stake the right-of-way for the project. These stakes are wood lathes with pink and yellow flagging. The staking will be completed for each phase, so you may not see the stakes in your immediate area depending on where you live along the construction corridor.

7. What are the hours of construction and will there be odors, noise or dust?: We do not expect significant odor or construction noise. The contractor is required to use a water truck to mitigate for any potential dust as a result of construction activities. Work is typically performed between 7 a.m. and 5 p.m.

8. Will my utilities or other services be interrupted during construction?: Some of the work may cause temporary interruptions in sewer service. The Contractor is required to provide notice 24 hours prior to any service interruption.

9. Are there impacts to access of emergency responders and mail delivery?: The contractor is required to maintain access for emergency vehicles and mail delivery.

10. Who is the project contractor?: The construction contract has been awarded to Northwest Cascade Inc.

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PW - SWM - Current Projects - Wastewater Treatment Plant Expansion

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1. Why is this project being done?: This project will increase capacity and environmental benefit at the Chambers Creek Regional Wastewater Treatment Plant. As the population increases and new customers connect, we need to expand the treatment capability of the plant and replace aging infrastructure before it wears out. In addition, the expansion project is providing jobs in the construction field for the centralized region.

2. How long will construction last?: Construction is expected to continue through 2016.

3. What will the expansion project consist of?: • New treatment technology for enhanced nitrogen removal.
• Increased odor control.
• Expansion of the biosolids processing system that produces SoundGRO® fertilizer.
• Expanded disinfection capacity and new processing equipment.
• New laboratory, operations, maintenance and warehouse facilities.

4. What are the traffic impacts during construction?: The expansion project is projected to temporarily add an estimated 400 workers at the peak of construction beginning in December of 2013. A turn lane will be added on Chambers Creek Road at 64th Street West in University Place to relieve traffic congestion at the intersection. Construction began on Aug. 15 and is expected to be complete in the beginning of September.

5. Will there be noise or odors?: Standard noise associated with heavy construction activity is expected. Occasional work will be done at night, but sound will stay within the allowable decible levels. The contractor continues to coordinate with the City of University Place to ensure construction activities remain within the allotted time frame. General odor is not expected to increase during this project. However, isolated odor events may occur infrequently. The construction team has guidelines in place to mitigate potential odors and minimize any impacts.

6. Will sewer services be interrupted during the construction?: There will be no interruptions to your sewer service during this project. The wastewater treatment plant will continue day-to-day operations throughout the duration of this project.

7. Will I still be able to purchase SoundGRO fertilizer?: SoundGRO sales will not be affected, however, the location for SoundGRO pick-up will change following construction—signs will be posted to notify customers of the new location.

8. Can I take a tour of the treatment plant?: Due to safety precautions, public tours of the treatment plant will not be available until construction is complete. Individuals who are interested in viewing construction activities can visit the trails on the Chambers Creek properties to see a wide angle view of the plant.

9. Who is the project contractor?: Mortenson Construction along with various sub contractors.

10. Who designed the project?: Brown and Caldwell along with various sub consultants.

11. What is the total cost for the expansion project?: Approximately $353 million.

12. Where do I sign up to receive updates?: Individuals interested in receiving email updates on the progress of the wastewater treatment plant expansion can join the interested parties list by visiting: www.piercecountywa.org/WWTPupdates

13. Where can I find information on employment opportunities?: Individuals seeking employment in the construction field should contact the project contractor, Mortenson Construction, by calling 425-497-7051. For current job openings with Pierce County, visit: www.piercecountywa.org/jobs

14. Who should vendors contact?: Vendors can contact Mortenson Construction at 425-497-7051.

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PW - SWM - RFA

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1. When is the vegetation on the county property/levee/pond/ditch going to be cut?: Vegetation control within this type of infrastructure is usually completed once during the summer months and occasionally on an as needed basis. If you see vegetation that needs attention, please fill out our online Report a Problem form.

2. When is the debris in the pond going to be picked up?: Debris originating from vegetation control activities is routinely collected and hauled off-site. Call (253) 798-2725 to request a specific date for pick-up at the site. If possible, have the pond number (usually posted on the gate) or location of the property available.

3. Can the county do anything about a mosquito problem in a stormwater pond?: If the pond is owned and maintained by Pierce County, the problem can be evaluated to determine if it requires pesticide treatment. Please fill out our online Report a Problem form. If the pond is owned by a private party, you must request action from that property owner.

4. Who maintains this stormwater pond?: Call (253) 798-2725 with the address or parcel number of the pond, and we can tell you who owns it. Pierce County ponds typically have a sign with the appropriate contact information.

5. What should I do if a neighbor's runoff is coming onto my property?: We encourage private property owners to discuss these issues with the adjacent property owner. Pierce County considers this type of issue to be a matter between two or more private property owners. Upon request, we may provide technical assistance on methods to solve a drainage issue, but no other resources can be provided by Pierce County.

6. How do I report that a tree has fallen on the county's fence?: Please fill out our online Report a Problem form to tell us where the tree is down. We will respond promptly with needed repairs.

7. There is a hole in the county's stormwater pond fence. Where can I report it?: Please fill out our online Report a Problem form to provide us with the location of the hole in the fence. We will repair it promptly.

8. How can I report a tree on county property that may be hazardous?: Please fill out our online Report a Problem form to tell us the location of the tree. The tree will be assessed by a licensed arborist, forester and/or county staff.

9. Someone dumped garbage or other debris on county property. Where do I report it?: Report it to Pierce County Responds online or call (253) 798-4636.

10. Is it normal that a stormwater pond is overflowing?: Some ponds are designed to overflow during heavy storm events, but a pond could also be malfunctioning, depending on the design. Please fill out our online Report a Problem form and we will assess the situation promptly.

11. What should I do if I see an animal trapped in the county's fenced area?: Occasionally deer or other animals find their way into fenced areas. If they can get into the facility, they are usually able to get out within a day. Regardless, our crews can come out to unlock a gate and assess the situation. Please fill out our online Report a Problem form and we will respond promptly.

12. What should I do if I need to retrieve something that was thrown over the fence onto county property?: Non-authorized individuals should not attempt to access fenced county properties. Please fill out our online Report a Problem form and we will respond promptly.

13. My property is flooding, and it never has before. Why is it doing this?: Localized flooding may occur without notice during high rainfall events for a variety of reasons. Upon request, our staff can provide technical assistance in identifying possible origins of the problem or solutions. Please fill out our online Report a Problem form and we will respond promptly.

14. My property is flooding, and I don't know how to fix it. Can the county help me?: Yes, upon request, county staff may provide technical support and suggest solutions for flooding issues. Please fill out our online Report a Problem form and we will respond to you promptly.

15. I saw a sign on county property that said the site is closed to the public or no trespassing. Why can't I access public property?: County properties are often not set up to accommodate public use, due to possible liabilities, restoration activities, or past unauthorized activities on the property. Please heed these warnings, because hazards may exist. Many county facilities are constructed on exclusive easements granted to Pierce County specifically for that project, and that right cannot be conveyed to the general public for access. The county has many properties that are open to the public. Please contact Pierce County Parks and Recreation for more details.

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PW - SWM - Smoke Testing

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1. Is smoke testing harmful to humans, pets, or furniture?: Pierce County uses a water based smoke that is more like a vapor. It leaves no residue and contains no explosive materials. The smoke is not harmful to humans or most pets, but if you have chronic respiratory problems (are on oxygen, etc.) or have small pets such as birds, please contact the Sewer Utility at (253) 798-3440 when you receive the door hanger notice.

2. What can I expect during smoke testing in my neighborhood?: You will receive a door hanger the day before smoke testing occurs in your neighborhood. To prepare your house for testing, pour 24oz. of water in unused sinks, tubs, or floor drains. This should keep smoke from entering your home.
Did you know? Pouring water in unused drains also keeps harmful gases emitted from the sewer system from entering your home? It is good practice to regularly pour water in unused drains.

3. What if I do see smoke in my house?: Less than 1% of homes tested have smoke enter them. If it happens to you, open your doors and windows. The smoke will quickly dissipate. This also means you may have a break in your internal plumbing or a broken clean out cap. Call your plumber.

4. How long does the smoke testing take?: The process is quick. One 3-minute smoke bomb covers 800 feet of sewer line. Maintenance crews will be in and out of your neighborhood in one day.

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PW - SWM - Utility Service Charge

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1. My property doesn’t flood and isn’t anywhere near a stream or river. Why do I have to pay this service charge?: Everyone in the county benefits from the services funded by the SWM Utility service charge, because it helps protect people, property, and natural resources from the impacts of flooding and water pollution. For example, the service charge funds projects that help keep major roadways used by everyone accessible during flooding.
All properties contribute to the problem of surface water runoff, and they benefit from the county drainage system through flood control and improvements in water quality. All residents contribute to water pollution through daily activities such as vehicle driving, car washing, pet waste, and lawn fertilizing.

2. How did the SWM service charge change in 2021?: Starting in 2021, Surface Water Management has transitioned to a tiered rate structure with all parcels paying a Base Rate. Additional overlays based on service areas (Water Quality (WQ) and River) cover 25% of the total cost of providing these services. The remaining cost of these services is included in the base rate. Other changes include charging agriculture lands at a similar rate to single family residences (SFR) and removing exemptions for federal lands.

3. What is the SWM Utility service charge used for?: - Identifying, designing, and constructing projects to reduce the risk of flood damage and to improve water quality - Working to prevent further impacts to floodplains and natural waterways through regulations, property acquisition, education and outreach, and other methods - Inspecting and providing technical assistance for more than 2,200 private and public stormwater facilities - Collecting water samples and tracking water quality trends to help protect stream, drinking water, swimming areas, and shellfish beds from polluted runoff - Maintaining levees along the Puyallup, White, Carbon, and Nisqually Rivers - Responding to more than 1,000 customer service calls per year regarding flooding, water pollution, and drainage problems - Coordinating salmon recovery efforts in Pierce County

4. How much revenue is generated by the SWM Utility service charge?: More than $24.2 million annually is generated from SWM Utility service charges. The county also pursues state and federal grants to offset the cost of some services.

5. Why am I charged a Surface Water Management Utility service charge?: Pierce County Public Works is primarily responsible for reducing polluted runoff flowing to local waterways and reducing flood damage risk in unincorporated Pierce County (property outside a city or town). In 1988, the Pierce County Council established the Surface Water Management Utility. The council established a per parcel service charge dedicated to fund the services SWM provides. The SWM Utility service charge is similar to other dedicated charges for services such as sewer treatment, local fire districts, and library services.
The cost of providing SWM services is also covered by other revenue sources, including real-estate excise tax (REET) and federal and state grants.

6. Can I get a service charge reduction?: SWM Utility service charges may be reduced if you have a stormwater drainage system that meets certain conditions. For more information, visit www.piercecountywa.org/swmcredit or call (253) 798-2725.

7. Why has the service charge increased over the years?: The SWM Utility service charges have been adjusted several times, largely due to the increased cost of constructing and maintaining the county-wide drainage system and aging levee system. In addition, SWM Utility service charges fund the county’s requirement to comply with the Federal Clean Water Act. The requirements for compliance are outlined in the municipal stormwater permit, which requires specific steps by the county to reduce pollution from stormwater runoff. Beginning in 2007, Pierce County requirements and the cost of complying with the Federal Clean Water Act increased significantly. More requirements took effect in August 2013. Some of these requirements include: - Inspections and maintenance of the entire County drainage system - Inspections and maintenance of county roadways and property - Business-inspection program - Technical assistance to home and business owners to reduce pollution - Water quality monitoring in local streams

8. How is the SWM Utility service charge determined and collected?: The SWM Utility service charge is collected with property taxes in most unincorporated areas of the county. This charge is not a tax. The SWM utility charge is like other charges for service such as sewer treatment. SWM Utility service charges are dedicated to address flooding and water pollution issues in unincorporated Pierce County.
As it does for all Pierce County utility rates, the Pierce County Council reviews, holds public hearings, and adopts SWM Utility service charges by ordinance. Pierce County Code (PCC) 11.02 authorizes the creation, method of calculating service charges, and other requirements related to the SWM Utility. PCC 11.02 can be found on-line at www.piercecountywa.org/council.

9. Who is responsible for paying the SWM Utility service charge?: The property owner of record (per Pierce County Assessor-Treasurer records) is responsible for paying the SWM Utility service charge. Properties exempt from the service charge include parcels consisting entirely of tidelands, rivers, lakes or streams, parks, federally-owned lands, and some non-profit holdings. See PCC 11.02 for a complete list of exemptions. Low income seniors and others who qualify under RCW 84.36.381 (5)(a), (b)(i) and (b)(ii) may receive a 40 to 80 percent reduction in their SWM Utility service charge.

10. How are the service charges calculated?: Starting January 1, 2021, single-family residences pay a $125.31 annual service charge. Multi-family, mobile home parks, commercial, and other parcels pay a service charge based on the amount of impervious surface area (rooftop, paved areas, etc.) and gravel area on the parcel. Go to www.piercecountywa.org/servicecharge for the 2021 rate structure adopted by Pierce County Council.

11. What is impervious surface and why is it used to set SWM Utility service charge rates?: Impervious surface is a hard surface, such as rooftops, sidewalks, and parking lots, which prevents the natural infiltration of rainwater into the ground. Pervious surfaces such as grass, trees, and other vegetation allow rainwater to infiltrate into the ground.
The more impervious surface area a property has, the more stormwater runoff it will generate. This increased stormwater runoff has a greater impact on the public drainage system. Therefore, higher SWM Utility service charges are appropriate so the county can manage the quantity and quality of that excess runoff.

12. Is the SWM Utility service charge deductible on my federal income tax?: No. For residential customers, this is a utility service charge similar to a sewer or garbage fee. It cannot be deducted from your income tax.

13. What if I disagree with my SWM Utility service charge?: If you feel an error has been made in your SWM Utility service charge or the method of calculation, please contact the Surface Water billing office at (253) 798-4020.

14. Where can I get more information?: Contact Pierce County Surface Water Management division at:
Website: www.piercecountywa.us/swm
Email: [email protected]
Phone: (253) 798-2725
More information on SWM Utility service charges is available at: www.piercecountywa.org/servicecharge

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PW - Wastewater Collections

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1. What should I do if the red light on the grinder pump alarm is activated in my home?: If it is a Pierce County-maintained pump, then call the 24-hour service line at (253) 798-7000 and a maintenance crew will be sent out. All Pierce County grinder pumps have a Pierce County Information and Service number sticker applied to the unit. If there is no Pierce County information on the pump unit, then you must contact a private contractor to address the problem.

2. What should I do if I lose something valuable down a drain or toilet in my home?: Don't run water in the drain or flush the toilet, call a plumber. Pierce County maintenance crews cannot come into a private residence to disconnect plumbing and look for reported lost items.

3. What should I do if I see sewage backing up inside my home or coming out though the clean-outs in my yard?: Call the 24-hour repair line (253) 798-7000 and a maintenance crew will be dispatched to your home.

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Risk Management - Claim for Damages

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1. Can I arrange to meet with the claims investigator assigned to my claim?: Most claims can be resolved via telephone, without the necessity of an in-person meeting; however, if you want to meet in person with the assigned claims investigator, please call Risk Management first at (253) 798-7462 to make an appointment.

2. How do I file a claim against Pierce County?: You may obtain a copy of claim forms and instructions from this website or contact Risk Management at (253) 798-7462 to have a claim form mailed to you.
Claim for Damages Web Page

3. Do I have to submit a Claim for Damages form to make a claim?: Yes, this requirement is mandatory to start the claim process as per RCW 4.96. Download form.

4. How long will the investigation take?: The length of time the investigation takes is dependent upon the type of claim filed. Some claims are fully resolved in a few weeks, while the investigation of other claims may take a number of months. All claims are investigated through a process which may include the contact of various departments, witnesses, scene investigations, recorded statements, and document review.

5. I filled out a report when I was involved in an incident / accident. Do I still need to file a claim form?: Yes. You must complete a claim form if you feel Pierce County is responsible for your loss, injury, or damages.

6. I need a rental vehicle because my vehicle is badly damaged or unsafe to drive. How can I get a rental vehicle?: Prior to a claim being filed and investigated, Pierce County cannot authorize reimbursement for a rental vehicle. If you need to rent a vehicle it is your own decision. The claims investigator must complete an investigation to determine responsibility prior to any authorization of a rental vehicle. You may consider contacting your own automobile insurance for assistance in the meantime. Should you choose to rent a vehicle prior to authorization, you may be responsible for all or part of that expense.

7. I was injured on County property or by a County vehicle, who is going to pay my medical expenses?: You are responsible for all medical care and expenses you incur. If you believe Pierce County is responsible for your injuries you must file a claim, and the circumstances surrounding your injury will be investigated. If a settlement is warranted it may include your medical bills.

8. If I have damage to my vehicle or property, do I need to submit more than one repair estimate?: Typically, two to three estimates should be submitted for evaluation of damages. If you already paid for repairs, please submit the bill and paid receipt.

9. Should I contact my own insurance company regarding this incident?: At your discretion, you may want to inquire about coverage provided by your own insurance company.

10. Should I obtain estimates for the damage to my property or automobile?: Yes. Estimates or receipts to support your claim are necessary to establish your loss or damages.

11. When will a claims investigator contact me?: A claims investigator will generally contact you within two to three business days after the assignment of your claim. This typically occurs within two weeks after a claim is submitted. Your assigned claims investigator will identify the claim number and other documentation needed to investigate your claim.

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Risk Management - Deferred Compensation

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1. What are the procedures for doing a hardship withdrawal from my Deferred Compensation account?

1. Contact Pierce County Risk Management, 798-7462, and request an application for an Emergency Hardship Withdrawal.

2. Print and Complete BOTH the Pierce County Deferred Compensation application for an Emergency Hardship Withdrawal and either the ICMA-RC or ING (whichever plan you participate in) form.

3. Send the complete forms to Risk Management with a copy of your paystub and any supporting documents.

4. The forms will be reviewed by the deferred compensation hearing officer to determine if the request falls within IRS guidelines for an emergency hardship withdrawal. Either an approval or denial will be issued by the hearing officer.

5. If the request is approved, Risk Management will sign the appropriate forms and forward them to the correct contact at ICMA-RC or ING for processing. Processing typically takes 7 – 10 business days. The most efficient method is to request a direct deposit into your bank account.

6. If the request is denied, you will have an option to appeal the decision within 10 days of the receipt of the decision. To appeal a decision, contact Risk Management, 798-7462, to have an appeal scheduled.

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Risk Management - LEOFF 1 Administration

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1. Are LEOFF1 members able to do “light-duty” work?: Under Revised Code of Washington (RCW) 41.26, LEOFF 1 members are only allowed to return from Disability Leave to full-duty. There is no “light-duty” under LEOFF 1.

2. Can a LEOFF 1 member return to full-duty if their treating physician releases them?: A LEOFF 1 member that has been put on Disability Leave by the Disability Board may only return to duty once they have been released to full-duty by the LEOFF 1 Disability Board.

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Risk Management - Reserve Officers' Administration

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1. Where do I send documents that need to be reviewed and approved by the local Reserve Officers' Board?: Please send documents such as claims for medical expenses, retirement paperwork, report of accident forms, etc. to:
Reserve Officers’ Board
Pierce County Risk Management
955 Tacoma Ave. S.
Suite 303
Tacoma, WA 98402

2. Are Reserve Officers covered under Pierce County’s Workers’ Compensation program?: No. The Reserve Officers receive relief provisions through the state board. Claims are to be submitted to and reviewed by the local board. The local board will submit the vouchered claims to the state board for payment.

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Risk Management - Safety

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1. What should I do if I have a safety concern in the workplace?: First contact your supervisor and try to resolve the situation. If necessary you or your supervisor can contact the Risk Management department for further assistance. You may also use the "Pierce County Report of Incident or Unsafe Condition" form found on the Risk Management intranet web page.

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Risk Management - Workers' Compensation

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1. What do I need to return to work?: Immediately notify your supervisor and Risk Management when your attending physician has medically released you to return to work. You may not return to work without a medical release note from your attending physician. Provide Risk Management and your supervisor with a Pierce County Physician’s Report of Medical Evaluation. This form must be completed and signed by your doctor before you return to work.

2. How do I reopen a claim?: Information about reopening a claim is available on this page. An application to reopen a claim will also be required.

3. How do I file a workers' compensation claim?: Workers' Compensation Filing Information

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Sheriff

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1. How do I find out if sex offenders are living in my neighborhood?: To obtain information on registered Level II and Level III Sex Offenders and Kidnap Offenders in your neighborhood, please use the online Sex Offender Search.

2. How do I get a copy of a police report?: To obtain a copy of a police report please contact the South Sound 911.

3. How do I know if someone is in jail?: A list of the names of all inmates currently housed in the Pierce County Jail can be viewed at the Jail Roster. This list does not include persons who are on home detention, at Western State Hospital, or part of the Breaking The Cycle program.

4. Where do I go to get a concealed weapons permit?: Apply for a concealed pistol license through South Sound 911.

5. How do I find out about crime in my neighborhood?: To obtain statistics about crime occurring in your neighborhood please use CommunityCrimeMap.com; this site provides citizens with access to maps of reported crimes around a designated address; users can sign up to receive updates on specific crime types within a specific distance of an address. To see the statistics for specific crimes please use PierceCountyCrimeData.org. For information about wanted fugitives, unidentified suspects, and other unsolved crimes in Pierce County go to Crime Stoppers of Tacoma-Pierce County.

6. Where do I file a police report?: Some crimes can be reported online on South Sound 911’s website by clicking on "File a Police/Sheriff Report". If your crime does not fit the online reporting criteria, call the non-emergency number at 253-287-4455, or go in person to the South Hill Precinct, 271 John Bananola Way E.

7. Where do I get a copy of my criminal history?: Criminal History can be obtained from the "ACCESS" program on the Washington State Patrol website, wsp.wa.gov. You may also obtain a synopsis called a DCH (Defendant Case History) from District Court located in room 239 on the 2nd floor of the County City Building, 930 Tacoma Ave. S.

8. Who do I contact for an update on my case?: If you know the name of the detective who is assigned to your case, you may contact him/her. For any other update, you may call the Sheriff’s Administration desk at 253-798-7530.

9. Where do I go to get my fingerprints taken?: Please visit South Sound 911 for more information.

10. Where can I find crime statistics?: You can find crime statistics online at crime statistics.

11. Where can I get information on prescription drug disposal?: Follow this link to information on the Sheriff's Prescription Drug Disposal Program.

12. Where do I submit a firearm transfer application?: Firearms transfer applications for Pierce County residents are processed by South Sound 911.

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Sheriff - Community Academy

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1. What is the Community Academy?: The Community Academy is a 13-week program designed to provide interested citizens of Pierce County and opportunity to learn first-hand about the Sheriff's Department.

2. What is the Purpose of the Academy?: The purpose of the Community Academy is to increase understanding between the department and the citizens of Pierce County through education. Citizen participants will become familiar with the various facets of the Sheriff's Department, law enforcement's role in the criminal justice system, and the daily tasks of law enforcement officers. With increased understanding, Pierce County citizens and law enforcement together can achieve realistic solutions to neighborhood problems relating to crime, fear of crime, and neighborhood decay.

Participation requires a commitment of one evening per week for 13 weeks. Each class lasts an average of 2-1/2 hours.

3. When is the Community Academy?: Community Academy start dates run from September through March each year, and are held on the same evening during the week, with the exception of one Saturday session-the chance to drive a marked, fully operational patrol car.

4. Who is eligible to take the Course?: The Community Academy is a course specifically intended for citizens who are active in their communities and who wish to learn more about law enforcement in Pierce County. There are no special requirements for taking the course, but ideally, each session will include a broad range of citizens from the community.

5. What Subjects Are Covered?

Course Outline:

Introductions and Course Overview
Constitutional Law
Department Overview, Hiring and Training
LESA Communications tour
Patrol Procedures and Gangs
Road trip to Forensic Investigations and Narcotics
Internal Affairs and Detectives
Crime Analysis, K-9 demonstration
Criminal Justice System
Pierce County Jail tour
Volunteers, Narcotics, and Domestic Violence
Marksman Road Trip
Graduation

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Sheriff - Property Room

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1. How Can I Find My Lost or Stolen Property?: Find information about obtaining your lost or stolen property.

2. What is the property room?: The property room stores evidence, safekeeping and found property for both the Tacoma Police Department and the Pierce County Sheriff's Departments (to include the contract cities of University Place and Edgewood). Property officers are responsible for retrieving, securing and storing property and ensuring proper chain-of-custody in the event evidence is needed for court proceedings. Our nine full-time property officers and one office assistant service 1,790 square miles -- home to approximately 813,600 people.

In addition, the property room disposes of narcotics; illegal, unclaimed or unwanted weapons and other property; and endeavor to return found property to the rightful owner(s). Disposal methods include incineration, melting and auction.

3. How Do I Get My Property Back from the Property Room?: Learn about getting your personal property backfrom the Property Room.

4. What is Your Appointment Policy?: Get information on the Property Room's appointment policy.

5. How do I Report Lost, Stolen or Found Items?: To report an item stolen, found, or a firearm lost in Pierce County, please call the Communications Center's non-emergency line at (253) 798-4721. Provide the operator with as much information as possible, including the item's make, model, serial number or owner applied number.

6. What happens to found property if an owner is not located?

Depending on the item's condition, after sixty (60) days the item will either be disposed of or auctioned per state law. The person who finds the property may request to claim the property if an owner is not found within the required time period. Claim paperwork may be obtained from the Property Room by calling (253) 798-7522 (county line) or (253) 591-5984 (city line) and must be filed within seven (7) days of the find.

After receiving claim paperwork, the Property Room will place an ad in the Tacoma News Tribune. If no owner appears within the sixty day time period, the finder has thirty (30) days to claim the item for a $10.00 fee.

7. Are items left unclaimed or abandoned in the Property Room auctioned off?: The Property Room does not store or auction motor vehicles or boats. General property items are auctioned four to six times per year by James G. Murphy Auctioneers (1-800-426-3008). A limited number of firearms are auctioned in lots to federally licensed firearms dealers two to three times a year. Licensed dealers may contact Pierce County Budget & Finance Purchasing Section at (253) 798-7285 to be placed on the mailing list.

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Superior Court

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1. How do I find out what courtroom my hearing will be in?: There are public monitors located on the first and second floors of the County-City Building listing the names of the parties named in the court cases scheduled for hearing that day. Find the last name of one of the parties on the case, or for confidential cases, the case number. The monitors display the courtroom number where the hearing is being held.

2. I received a subpoena to appear in court as a witness. Where do I go?: If the subpoena was issued by the Prosecutor's Office and the case was continued or has settled go to Room 946. The subpoena will almost always say to appear in Courtroom 250, 260 or 270 (trials are never held in these courtrooms). For civil cases report to the courtroom listed on the subpoena and wait in the hallway, do not enter the courtroom. If there is no courtroom listed check with the Calendar Coordinator in Administration (Room 334) for assignment. Criminal cases are assigned to a trial court through the Criminal Division Presiding Judge, for these cases please go to Room 247.

3. I am a witness for a trial. How do I get my parking validated?

For Superior Court, the Prosecutor's Office validates for victims and witnesses they subpoena.
For District Court, the witness should report to the Misdemeanor division on the first floor by the Clerk's Office.

For Tacoma Municipal Court go to the City Attorney's office located on the 4th floor of the CCB.

Defendants and spectators' parking will not be validated.

DAC WITNESSES ARE NOT VALIDATED FOR THEIR PARKING, they receive a witness fee and mileage only.

4. I missed or can't make my court date. What do I do?: A bench warrant may have been issued. You need to contact Department of Assigned Counsel (DAC) or your attorney to set up a hearing. If a warrant was issued, the 'How to Quash a Warrant' form is available from Criminal Administration (Room 247).

5. My friend is sick and can't come to court. What should they do?: They should contact their attorney. They are required to appear. If they do not appear, a warrant may be issued.

6. I need to set a date for a judge to marry me, how do I do this?: Administration has a webpage which will give the names and phone numbers of all Superior Court Judges and Commissioners that perform weddings. They will need to contact the judge directly in order to set the date and find out what the fee is. This number is extension 253-798-5463, this is an inside line only. A Marriage Ceremony Providers list is posted on the web and can also be picked up in Room 334.

7. I need to pay my court fines. Where do I go?: For Superior Court -the Clerk's Office located in room 110 collects fines.

For District Court- go to room 239 on the 2nd floor of the County-City Building.

For Municipal Court- go to the 1st floor Payment Counter or Room 841 on the 8th floor of the County-City Building.

8. My friend is scheduled for a jury trial today. Where will it be?: Check the public monitors on the first and second floors for the assigned courtroom number. The trial may still be assigned to the Criminal Division Presiding Judge (CDPJ). You may need to go to Courtroom 250 to see if/when the case is assigned to another courtroom for trial.

9. I have a problem with animal control - what do I do?: For any non-emergency animal control question/concern, please call (253) 798-PETS (7377).
Animal Licenses: Auditor’s Office at the Pierce County Annex (253) 798-7427, Option 3

10. How do I appeal a Misdemeanor Offense?: Go to the Clerk’s Office (Room 110) in the CCB to file a new civil case and pay the necessary fee for a criminal appeal

11. How do I file a complaint?

Against a Guardian ad Litem: Completed case: The individual must be a party to the case in order to file a complaint. Using the form available in Room 334, file the completed form and any supporting documents to the Calendar Coordinator in Room 334. The complaint will be reviewed by the GAL Committee. Open case: complaints that arise during the case should be addressed by the Commissioner or Judge hearing the case.

Against an Attorney: Direct any complaint against an attorney to: Washington State Bar Association 2101 Fourth Avenue, Suite 400 Seattle, WA 98121-2330 (206) 727-8208 (800) 945-9722

12. How can I get a copy of an oath?: Judicial Oaths – originals filed with the Secretary of State’s Office in Olympia, request a copy by mail: Secretary of State, Elections Division
PO Box 40229
Olympia, WA 98504-0229
Copies are also filed with the Pierce County Auditor’s Office.
Court Commissioners/Pro-tem Commissioners: Originals are filed with the Clerk’s Office, Room 110

13. How do I change my name?: Name changes are completed by Pierce County District Court, Room 239 of the County City Building. Forms can also be completed on their website.

14. How do I make a Public Disclosure Request?: Requests for information must be filed in Room 334 of the County City Building on the court’s request form.

15. How do I request a court transcript?: For a transcript from a Commissioner hearing, go to Room 110 to request a copy of the disc. Requests for a transcript from a Judicial Department must be made through the Court Reporter. If that reporter is no longer with the court, the request can be made through Superior Court Administration.

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Superior Court - Commissioners

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1. What are the hours for Ex Parte and where is it located?: Ex Parte matters are heard Monday through Friday from 9:00 to 11:00 am and from 1:30 to 3:30 pm. Check with Commissioner Services for current room location. Commissioner Calendar Schedules.

2. Does my hearing have to be confirmed?

Yes. Hearings must be confirmed by noon, two (2) court days prior to the hearing date or your hearing will be cancelled.

Hearings may be confirmed by the following:

Internet at: LINX (Legal Information Network Exchange) By Phone: Call 253-798-6697 In Person: Go to Commissioner Services Department in Room 110-14 of the County-City Building, Tacoma, Washington and inform them you want to confirm your hearing.

3. What happens if my hearing was not confirmed on time?: Your hearing will be cancelled and it will not be heard.

4. How do I cancel my hearing?

Hearings may be cancelled by the following:

5. Where is Commissioner Services located?: Room 110-14 on the first floor of the County City Building, 930 Tacoma Avenue South Tacoma, Washington.

6. Where do I drop off my working copies?: Working copies must be delivered to or dropped off in Commissioners Services, room 110-14 of the County-City Building, 930 Tacoma Avenue South Tacoma, Washington.

7. How do I find the courtroom my hearing will be in?: Look for the Public Monitors located on the 1st and 2nd floors of the County-City Building listing the parties names and/or case number indicating the courtroom number for your hearing. If you can not locate your case name or case number, go to Commissioner Services in Room 110-14.

8. How do I obtain my settlement conference hearing date?: The Order Setting Case Schedule filed on your case instructs you who to contact to schedule your Settlement Conference hearing date. If you are instructed to contact Commissioner Services, call 253-798-6697.

9. Where can I get legal forms?: Legal documents can be obtained from the Law Library located just outside the main doors on the 1st floor of the County-City Building, 930 Tacoma Avenue South Tacoma, Washington.

10. How do I get assistance in filling out forms and following procedures?: You can contact the Court Facilitator by calling 253-798-3627 to schedule an appointment. The cost is $20.00.

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Superior Court - CourtCall

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1. What is CourtCall?: CourtCall is a fee based service that allows licensed attorneys and self-represented litigants to participate telephonically from any location in the world.

2. When are CourtCall Matters heard?: Motions before the Judges are heard on Friday at 9:00 a.m. to Noon, unless scheduled otherwise. Judges may also authorize CourtCall for trials and criminal sentencing dockets. Motions before Court Commissioners are heard at 9:00 a.m. Monday through Thursday and 1:30 p.m. Monday through Friday.

3. What is the minimum amount of time required to request for a CourtCall Appearance?: For hearings before Commissioners, you should submit a written request to the Commissioners’ Services Department at least three court days by noon prior to the scheduled hearing date.
For hearings before Judges, you should call the Judges’ Judicial Assistant at least three court days by noon prior to the scheduled hearing date.

4. Do I need approval from the Court to appear by CourtCall?: Yes. Each request will be handled on a case by case basis and must be approved in advance by a Judge or Court Commissioner. CourtCall requests for commissioners are only granted on a limited basis since these hearings take more docket time.

5. How do I submit my request for CourtCall appearance?

For hearings before Commissioners: Submit a written request that details the reasons for your CourtCall request. This request should include the following information:

Case Number

Case Caption

Hearing Date

Contact Information (Phone number where you can be reached)

Reasons CourtCall appearance is requested

The document must be received by the Commissioners’ Services Department at least three court days prior to the hearing date. Documents should be mailed (or delivered) to:

Pierce County Superior Court
Commissioner’s Services Dept, Room 140
930 Tacoma Avenue South
Tacoma, WA 98402

For hearings before Judges: Make an oral request that details the reasons for your CourtCall request. This request should include the following information:

Case Number

Case Caption

Hearing Date

Contact Information (Phone number where you can be reached)

Reasons CourtCall appearance is requested

The request can be made orally to the Judge’s Judicial Assistant.

6. How will I know if my request for CourtCall has been approved?: For appearances before a Court Commissioner: Commissioner’s Services Department will contact you if your request has been approved or denied.
For appearances before a Judge: The Judicial Assistant will advise you if your request is approved or denied.

7. Do I need to submit another request if my hearing has been continued or rescheduled?: Yes. You will need to submit another request for each hearing. For rescheduled or continued hearings before a Court Commissioner, you will need to resubmit any working copies and court orders.

8. How much does this service cost?: There is a fee for each CourtCall appearance presented by phone and is payable to CourtCall. No fee is payable to the Court.

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Superior Court - Criminal

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1. Is there a special form to schedule a criminal hearing?: Yes. A Scheduling Order is used to schedule a proceeding on a criminal case. The form can be obtained in Superior Court Administration, Room 247, County-City Building, Tacoma. It’s also available in the Forms section of this website.

2. How soon can I schedule a hearing?: At least five (5) court days' notice must be given to all parties. Some motions may require 2 to 3 weeks notice to all parties.

3. Where do I get criminal hearing dates approved?: Superior Court Administration, Room 247 of the County-City Building. Any member of Criminal Administration (CA) or the judicial department assigned to the case can help you schedule a proceeding date.

4. When the prosecuting attorney announces 'No charges filed- final' or No charges filed- pending ( NCF'd)', what does that mean?: The Prosecutor's Office will not be filing charges in Superior Court at this time. Charges may be filed in either Municipal Court or District Court. The defendant will be released around 6 p.m. that day and could be subpoenaed by either court should charges be filed at a later date.

5. If an inmate is being released from jail either on personal recognizance or bail being posted, what time will the inmate be released?: An inmate will be released sometime between 7:00 p.m. and 11:00 p.m.

6. Will I be able to see an in-custody defendant at a pre-trial conference or omnibus hearing?: A pre-trial conference is an informal hearing held by attorneys and the defendant only. In custody defendant(s) will not appear in court. If you want to know dates that have been set for a particular case, click here to obtain current scheduled hearing information or contact Criminal Administration at (253) 798-2988.

An omnibus hearing is like a pre-trial conference but the attorney, prosecutor and defendant will discuss various elements of the case and decide whether or not they need to set up any motions or a plea date. However, it is possible for the parties to appear before the Court.

7. My friend was arrested last night, when and where will he/she go to court?: If he/she was arrested for a felony, Superior Court arraignments are held at either 11 a.m. or 1:30 p.m. in one of the Criminal Division courts located on the 2nd floor in the County-City Bldg. To determine if he/she will be seen at 11 a.m. or 1:30 p.m, you can check for information on the LINX web page, after 10:30 a.m. under 'Calendars' or search by their name under 'Search'. If you cannot find his/her name on the docket, ask one of the staff members in Room 247 or call the Prosecutor's Office at (253) 798-7400.

8. How can a defendant obtain a copy of the court paperwork from a hearing?: Copies can be obtained from the Court Clerk's Office, Room 110 of the County City Building. There will be a fee to obtain copies. For further information you may contact them at 253-798-7455 or via email [email protected].

9. I am a victim. I want to drop the charges and see the Judge. What do I do?: You may contact the Victim-Witness Unit of the Prosecuting Attorney's Office Room 946 in the County-City building and speak with the Victim's Advocate who is assigned to your case. You may also call (253) 798-7400.
The Victim-Witness Unit
Upholding the rights of victims is a top priority for the Prosecutor's Office. Victims and witnesses of crimes committed in Pierce County can contact the Victim Witness Assistance program for help. Victim-Witness staff provides the following services to thousands of victims every year:

• Written notification of charges, scheduled court dates and victims rights.
• Assistance in completing a Victim Impact Statement.
• Referrals to local social service agencies and programs.
• Accompaniment to court hearings and/or interviews related to the case.
• Assistance in applying for Crime Victims Compensation.
• Requests for restitution for financial loss incurred as a result of the crime.
• Release of property that has been held as evidence, at conclusion of case.

10. How do I go in earlier than the scheduled start of my jail sentence?: You will need to contact your attorney to have your lawyer set this up.

11. How and where do I get bail money returned?

If a person has posted cash bail and no charges are filed (NCF), The Prosecutors Office sends an e-mail to the Sheriff's Department. The person who posted the bail will need to contact the sheriff's department on the first floor of the County-City building where they will be issued a check

If the Sheriff's Department does not receive an e-mail from the Prosecutors Office, the funds will not be released. Or, if the person who posted the bail does not come to the Sheriff's Department, the check will be sent to the person by mail.

Once the case has been charged and assigned a cause number, the bail money is automatically sent to the Clerk's Office. Once the case is closed and the Judgment and Sentence has been filed; the person seeking refund of the bail should go to the Judgments section of the Clerk's Office room 110.

12. Where and when can I take clothes to a defendant for trial?: Take the clothes to the fourth floor of the jail between 8:00 and 8:45 a.m. the day of the trial.

13. What is DAC and where are they located?: DAC stands for Department of Assigned Counsel. A DAC attorney is present in Superior Court at arraignments to represent all felony defendants appearing without a private attorney. In-custody felony defendants are screened for DAC eligibility by Pre-Trial services prior to their arraignment. Defendants summoned for arraignment are screened for DAC eligibility in the courtroom on the day of their arraignment. The files of the defendants determined to be eligible for DAC representation are brought to the DAC offices for processing and attorney assignment. If a defendant is ineligible for DAC representation, the court will set a 'return with attorney' hearing to allow the defendant time to retain his/her own attorney. The defendant and his/her attorney must then return for the hearing to advise the court. If a defendant has been unable to retain an attorney, the defendant must return on the hearing date and advise the court as to the reasons why he/she has been unable to retain an attorney.
The court may then set another return with attorney hearing to allow the defendant more time to retain an attorney, or the court may appoint DAC to represent a defendant through the remaining Superior Court proceedings
Department of Assigned Counsel - 949 Market Street, Suite 334. You can reach them at (253) 798-6062

14. Where and what is DOC?: Department of Corrections- Main office is located at 514 S 13th St., Tacoma, WA 98402. You may also call (253) 207-4700.

15. How do I get a no-contact order removed?: To obtain a packet or to get information regarding the process you will need to contact the Law Library on the first floor of the County-City building. . It’s also available on the Administrative Office of the Courts website at http://www.courts.wa.gov/forms/

16. How do I get a conviction off my record?: To obtain a packet or to get information regarding the process, you will need to contact the Law Library on the first floor of the County-City building. It's also available online at the Administrative Office of the Courts website at http://www.courts.wa.gov/forms/.

17. Who do I contact about setting up community service that was ordered by the court?: Contact your assigned Community Corrections Officer. If you do not have an assigned Community Corrections Officer you will need to contact a non-profit organization.

18. Where can I find a list of treatment resources?: Treatment resources document

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Superior Court - EX PARTE

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1. What are your procedures for presenting orders in Ex Parte?: You must arrive by 10:45 a.m. and 3:00 p.m. to be heard before Ex Parte closes. Ex Parte Temporary Restraining Orders will not be accepted after 3:00 p.m. except under extraordinary circumstances. Ex Parte matters shall be scheduled using the electronic kiosk sign in process. Attorneys shall use the dedicated kiosk in the Clerk's Office (Room 110) to electronically sign in and schedule Ex Parte matters. Non-Attorneys/Self represented parties shall report to Commissioner Services Department (Room 140) to sign in and schedule Ex Parte matters.

2. What are the hours for Ex parte and where is it located?: Exparte matters are heard on Monday through Friday from 9:00 to 11:00 am and from 1:30 to 3:30 pm. in the County-City building in room 129.

3. What are type of matters are heard in Ex Parte?: Agreed orders already signed by both parties. Ex Parte Restraining Family Law emergency orders with contested issues that would cause irreparable damage if the order is not signed immediately. (The Declaration must detail the notice provided to the other party—if no notice is given, the court may reschedule the ex parte hearing to allow notice to the other party/attorney, or may waive notice if court rules and statutory requirements are met). If the hearing will last ten (10) minutes or more, Ex Parte may assign the matter to another courtroom as follows: a) Contested Family Law matters may be assigned to one of the Commissioners sitting in Civil Division A, B or C; b) Non Family Law matters that do not request injunctive relief maybe assigned to the Commissioner in Civil Division A. Admitting Wills to Probate (must have verified petition with evidence of estate solvency and the birth date of proposed personal representative). Orders of default which do not require notice to the opposing party. Default Judgments Finalization of Dissolutions of Marriage, Invalidity of Marriage and Legal Separations presented by attorneys (self-represented parties must schedule finalization of these matters on the Self-Represented/ Pro Se Friday morning dockets). Appointment of Guardian ad Litem in RCW 26.09 and 26.10 matters after the full retainer has been paid and proof of payment is provided to the court. Appointment of Guardian ad Litem in guardianship matters (public and private pay cases). Orders to shorten time/exceed cap for a hearing before a Superior Court Commissioner. Emergency orders restraining relocation pursuant to RCW 26.09.510. Motions to stay issuance of writs of restitution Orders to show cause for any matters heard by Commissioners. Filing fee waivers.

4. What are type of matters are NOT heard in Ex Parte?

Adoptions. The ex parte adoption docket is held at Remann Hall. Call (253) 798-7973 for the Adoption Ex Parte present times. Order appointing adoption investigator no longer required. The Adoption Investigator is assigned when the case is filed.

Finalization of Dissolution of Marriage or Legal Separation or Invalidity for parties not represented by attorneys. These matters must be scheduled on the self-represented/pro se dissolution docket. (Friday mornings).

Finalization of Minor Guardianship cases.

Requests for civil injunctive relief. These matters shall go to the Presiding Judge pursuant to PCLR 65.

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Superior Court - Interpreter

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1. Do I have to have a court certified interpreter for a civil hearing?: Yes, RCW 2.43 requires that if a language is certified by the State of Washington the appointing authority shall appoint only certified interpreters, absent of good cause.

2. How do I get a court certified interpreter?: By calling Pierce County Interpreter Services and getting a referral or by going to www.courts.wa.gov and search 'Interpreters' following the prompts.

3. Who pays for interpreters?: The law provides for interpreters to be paid at government expense for limited English proficient (LEP) persons in all court and court-annexed proceedings without distinguishing among criminal, civil, or administrative matters. The law also extends to provide meaningful access for LEP persons with court-supervised personnel and other court-ordered functions that are conducted outside the courtroom.

4. Can interpreters be used for phone interpreting?: Interpreters may be appointed to serve by telephone for brief, non evidentiary proceedings.

For further information on interpreter's issues please contact Interpreter Services at (253) 798-6091.

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Superior Court - Jurors

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1. How was I selected for jury duty?: Citizens are selected at random from voter registration and driver's license and 'identicard' records.

To serve as a juror you must be at least 18 years of age, a citizen of the United States, a resident of Pierce County and able to communicate in English. If you have ever been convicted of a felony, you must have had your rights restored.

2. What should I do if I receive a jury summons in the mail?

You have just received your Blue Post Card and you need to respond as soon as you can. We need to know if you are planning on coming or not. Here are 2 ways to respond:

WEB – to let us know I if you are coming or not. Log in, with your badge number and your date of birth. Go through all 4 steps. The last step has several choices. Look this page over carefully if you are needing to be excused.

Phone line – to accept only.

If you have responded and are planning on coming, we will send you a red and white summons with your group number and parking information. You will be expected to start check our web site “Next Day Call In” the Friday before your report date and listen for instructions for your group number.

3. The person who received the summons is deceased, how do I remove them from your list?

We are sorry if we have summoned your loved one at this time and we send our condolences. We will do our best to remove them from our database, but we need your help. We receive and update our jury data once a year from the State. To assist in removing your loved one from remaining in the database, please contact both the Driver's License Office and the Voter's Registration Office at the Auditor's Office.

Report a deceased juror from voter registration list:

Web site - https://www.co.pierce.wa.us/2883/Voter-Resources
Email: [email protected]
Telephone: 253-798-8683

Report a deceased juror at DOL (Drivers License):

send a copy of the death certificate by one of the following methods:

Email: [email protected]
Fax: 360.570.7034
Mail:
Department of Licensing
PO Box 9030
Olympia, WA 98507

4. What if I cannot serve as a juror and need to be Postponed, Excused or am Not Qualified due to living outside of Pierce County, felon, language, or citizenship?

Valid Jury Excusals

Employment Conflict

• Submit a letter on letterhead from your company or company you are employed for and have your supervisor sign it.
• It must state they do not compensate for jury duty or it is an undue hardship to release you to serve.

Medical Reason

• Submit a letter from your physician.
• Do not send lists of medications or copies of disability paperwork we will not excuse you.
• The letter must be completed by an expert in the medical field.

Undue Hardship

• An undue hardship would be dependent care for your child or an elderly adult or disabled child or adult.
• Please note if you are a caretaker of a disabled child or adult we will require a letter from their physician stating you are their primary care provider.

All Excusals may be sent, emailed or faxed to our office

• Jury Administration
930 Tacoma Ave S, Rm 123
Tacoma, WA 98402
• Fax 253-798-7057
• Email Address [email protected]

Not Qualified To Serve As a Juror In Pierce County

• Felony Conviction and rights have not been restored
• Do not speak English
• Not a US Citizen
• No longer live in Pierce County.

Jury Duty Postponements

• You may postpone only ONE time up 6 months from the date you have been selected to serve Jury Duty.
• Do not postpone to future date to obtain an excusal
• Postponements may not be excused. Once selected it is a firm date, the court will expect you to serve on that date

5. What should I bring with me when I report for jury duty?

Be sure to bring the portion of your summons that says 'JUROR' in bold letters with the Juror Badge number (with bar code), parking pass, etc. on it when you report in for jury duty.

Since there can be extended periods of time when you will not be required in the courtroom, you may want to bring a book or magazine. You may bring your laptop computer. There is free Wi-Fi internet access in the jury room. The jury room is equipped with games, puzzles, books, and magazines.

DO NOT bring any metal silverware, items with a sharp edge, or heavy metal belts/buckles.

6. What should I wear for jury duty?: Dress comfortably, but not too casually. Dress for court as if you were going to work or to church. Many judges do not allow anyone to come to court wearing halter or tank tops, cut-off jeans, shorts, or shirts with offensive wording. Remember you will be acting as part of the court while serving as a juror, so dress appropriately. Also, you might want to wear layered clothing since courtroom temperatures may vary considerably, requiring the removal or addition of a sweater or jacket.

7. How long will I serve?: One week or until dismissed by the court. Keep in mind, if you are chosen to sit as a juror, the trial may last longer than the two week term.

8. Do I get paid for jury duty?: The compensation for jury service is $10 a day for each day served, plus a mileage fee. You are paid only for the days you are required to report in and are present.

9. Where do I park when I report for jury duty?: Parking is limited. Parking is available in the public garage located on Yakima Ave., between 10th and 9th streets, FIRST level only. Please let the attendant know you are a juror.

Be sure to display your parking permit on the dash of your vehicle. The parking permit is attached to your summons.

10. Where do I report and what happens?: The night before your service date, (usually Sunday evening) you should call the jury line (253) 798-7782 or you can check the internet at www.co.pierce.wa.us/jury and click on 'CURRENT REPORTING GROUPS'. Listen/look for your group number which is located on your summons. If your group number is called to report, then come to the County-City Building at 930 Tacoma Ave. S., between 11th and 9th streets at 8:00 a.m., Room 123. When you report in, you will be shown how to scan yourself in. About 9:00 a.m., a judge will begin the orientation to welcome you and to explain what to expect as a juror. You will also be given additional information from the court staff, and shown another short orientation video.

11. Is security provided?: Security officers and a metal detector are at the entrance of the first and second floors. Everyone entering the building will be screened. Please DO NOT bring ANY sharp bladed instrument of any size to the County-City Building.

12. How long will I be at the courthouse?: The normal court hours are from 8:30 a.m. to 4:30 p.m. There can be some variation depending upon the case you are serving on. If you are not chosen for a trial you could be excused anytime throughout the day.

13. How will I know if I have been excused, deferred or disqualified from jury duty?

We no longer send out a confirmation you have been excused or postponed.

You can check your status by logging back into our Jury Response phone line or the Jury response web site. You will be given a status of 'You have been excused', 'You are not qualified' (if there is a problem accessing our system, please call us) or 'You are not eligible' (because your jury service date is too far out in the future). If you will be reporting for your Jury service date, it will say 'You are expected'.

14. What happens if I don't report for jury duty?: Failure to appear is a misdemeanor pursuant to RCW 2.36.170. If you do not report on your scheduled date, you will receive a notice indicating you have failed to appear and that it is a misdemeanor and you may be held in contempt of court. Please know that we will never call and demand payment from you because of non attendance. Please see the Juror Alert page regarding Scams.

15. Will I serve on civil or criminal trials?: Your selection for a case will be entirely random. You may sit on either type of case- civil or criminal trials in Superior, District or Tacoma Municipal Court..

16. Can I be late?

No.

Give yourself 30 minutes after arrival to find a parking space and to come through the County-City Building security check point.

Please be on time whenever you are told to report. This is especially important when serving on a case since the entire proceeding can be delayed because of the tardiness of one juror.

17. Will my employer fire me if I serve as a juror?: It is against the law, per RCW 2.36.165, for an employer to fire or demote or harass an employee because they serve as a juror. RCW 2.36.165(2) states 'An employer shall not deprive an employee of employment or threaten, coerce, or harass an employee, or deny an employee promotional opportunities because the employee receives a summons, responds to the summons, serves as a juror, or attends court for prospective jury service.' However, the law does not require that the employee be paid in full while serving.

18. What if my employer wants proof that I was serving on jury duty?

We provide work slips. This is a letter from us to you and will list the dates of your jury service.

You can print your own work slip by going to our website. Look for 'Print - Jury Attendance Report'. Input your badge number and date of birth. You or your employer can print a work slip listing the days you have been marked here into attendance for jury duty.

Call or come in and we will print a work slip for you. We will also mail, FAX or e-mail it to you.

19. Can I smoke?: Smoking is permitted only in designated areas. Smoking is not permitted in the building.

20. How can my family reach me in case of an emergency?: On your first day of jury duty you will be given a number in case of an emergency. Give that number to your family members.

21. Will I be locked in a hotel during the trial?: It is extremely rare for a jury to be 'sequestered' or kept in a hotel during a trial. You should expect that you will be allowed to go home at the end of each court day.

22. Where do I have lunch?: Jurors are welcome to bring their lunch. There is a refrigerator and two microwaves in the jury room. There are also vending machines in the first and second floor lobbies. An espresso bar is located in the first floor lobby as well as nearby restaurants.

23. Can I volunteer for jury duty?: No. Jurors are randomly selected and summoned for Jury Duty.

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Superior Court - Visiting Judge

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1. When will the next visiting judge be here to hear motions on a Visiting Judge case?: The visiting judges are here once a month for a half-day. Please contact the Visiting Judge Coordinator at (253) 798-7287 for the exact dates for the Visiting Judge motion trade schedule.

2. Where will my trial for my Visiting Judge case be heard?: Pierce County Superior Court, County-City Building. Contact the Visiting Judge Coordinator, Room 334, 3rd floor to confirm the room number for your trial as courtroom assignments often change.

3. What are upcoming dates for Visiting Judge motion trades?: Visiting Judge motion dates are on the Visiting Judge motion trade schedule maintained by the Visiting Judge Coordinator, (253) 798-7287.

4. Which Visiting Judge will be coming to hear motions on my visiting judge case next month?: The name of the visiting judge will be known a day or so ahead of your hearing. Contact the Visiting Judge Coordinator at (253) 798-7287 for the judge's name at that time.

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Sustainability

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1. What is a sustainability plan?: A sustainability plan is a framework to guide efforts toward achieving common goals. It lays out strategies, implementation steps and measures of success for optimizing resources.

2. Who needs a sustainability plan?: Organizations that seek to thrive, not just survive, need sustainability plans. Communities that strive to develop their potential now and for generations to come. Businesses that understand that success is built on community partnerships and sharing common goals need them as well.

3. What does a sustainability plan cover?

Plans vary depending on specific challenges and needs, but a basic framework includes:

Measurement for success

Recognition of key issues

Short and long term goals

Strategies for meeting goals

4. How do we develop a sustainability plan?: Explore the links in the Sustainability Plans section. Decide which items are relevant to your organization and adopt the steps to take.

5. How do we implement a sustainability plan?

To implement a sustainability plan, you need to:

Build Partnerships.

Communicate your goals and strategies.

Define issues in relatable ways.

Present opportunities.

Review similar organization's plans to glean best practices from success stories.

6. How do we measure sustainability plan success?: We measure success by gathering baseline information, setting goals, documenting action toward achieving those goals then evaluating and reporting results.

Some resources, like Energy Star partnerships, offer free tools for gathering and analyzing data. View the Energy Star website.

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Swoon Project FAQ

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1. What is Swoon?: Swoon is a new interactive public art structure located in the Central Meadow close to the Chambers Creek bridge entrance. This is a permanent structure for the public to place locks (or commonly known as “love locks”) onto. The metal poles are a representation of the natural environment of the grass swaying in the wind at Chambers Creek Regional Park and are designed in a way to capture the industrial history of the site.
We ask that you do not climb, hang from, or bend the reeds in order to place a lock. Please don’t use a lock to connect multiple reeds or add string or other materials to connect reeds. Locks are meant to stack vertically on top of one another. The County reserves the right to remove locks that are deemed unsafe or damage the artwork. Locks will be properly recycled.
The new key receptacles are a permanent solution for you to “throw away the key”. In the past, keys have been tossed into the Puget Sound which pose a threat to marine life and the environment. Please use the key receptacles and protect the local marine life.

2. Who built it?: Pierce County’s Arts Commission selected a design for a public art piece at Chambers Creek Regional Park that compels people to place ‘love locks’ onto the art structure instead of the existing bridge cables. The artist/architect is Rohleder Borges Architecture.

3. Where did the funding come from?: This project was funded by the Pierce County 1% for the Arts Program. This program supports our mission to increase access to the arts for all Pierce County residents through a lasting legacy of publicly held artwork located in county-owned or county-leased facilities. For more information, visit www.PierceCountyWA.gov/Arts or email [email protected].

4. Can I place or leave my lock on the Chambers Creek Bridge?: No. Unfortunately, over the years the locks have caused damage to the bridge’s cables. The extra weight to the cables creates a structural issue, which is a safety hazard for the train tracks below the bridge. Over the years, we’ve removed problematic locks and recycled them. But due to the popularity of the site, a permanent solution was needed that is sustainable for County taxpayers, the community at large, and the bridge.
We want the community to continue to show off their “love locks” and that is why we installed Swoon, a new interacting public art structure near the bridge. We are excited for this new artwork and welcome old and new locks to be added to it!

5. When do I need to remove my lock from the bridge?: Please remove your lock by Sunday, April 16, 2023. You will either need a key or remember your lock combination to remove the lock.

6. What if I don’t remember my lock combination, have a key, and/or don’t remove my lock by April 16?: All locks remaining on the bridge after April 16 will be removed and properly recycled. Locks will not be kept after April 16.

7. What if I want to keep my lock but need help removing it?: Please reach out to Bret Burgess, [email protected], to coordinate a time before April 16.

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Trial Information

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1. How long do “normal” trials take and how long is this trial expected to take?: There is no such thing as a “normal” trial. Each trial is unique in the amount of evidence presented, and the number of witnesses and experts called to testify. This trial is expected to take between 8-12 weeks. The duration of a trial is affected by many factors and could shorten or lengthen due to events that transpire during the trial.

2. How can I receive a copy of the transcript?: Court Reporter transcripts, while public record, are not made part of the court file. They are the property of the court reporter and must be requested directly from the court reporter for a fee. The court reporters set the timeline on when requests from members of the public will be filled. Pierce County Superior Court does not utilize digital court recording equipment in our trial courtrooms. There have been digital court recordings of one proceeding in this high-profile trial. The original arraignment was recorded in Courtroom 270 which is our high-volume criminal arraignment courtroom and does not use a court reporter. A recording of that proceeding can be requested through the Pierce County Superior Court Clerk’s Office for a fee.

3. What if I have questions about why or how a decision was made in this trial? Can I speak with the judge or a court employee about the decision?: Court staff or judicial officers cannot provide legal advice and cannot discuss judicial decisions outside of the court hearing. If there are concerns about the decisions of a judicial officer those are brought up by the parties in the appeal process.

4. I am hoping to watch the livestream or appear in the courtroom to watch the proceedings. Can I be guaranteed that the trial will be on the record?: While the trial is scheduled to run Monday-Thursday, 9-12/1:30-4, there is no guarantee that court will be in session when you are able to watch. There are many reasons why the trial might not occur when you are able to view. There are times due to witness/expert availability or a question the parties are trying to answer for the judge that cause the court to be shut down for full or partial day. There will likely be very little advanced notice that court is not proceeding. Being in receipt of a seat in the gallery does not guarantee court will be in session.

5. Will the livestream be recorded?: The court will not record the livestream. This also means the day’s proceedings will not be rebroadcast by the court later in the day. Members of the media will have access to the courtroom and may have coverage of the trial.

6. Will Voir Dire be livestreamed?: Voir Dire is the process of jury selection and is expected to take the first two weeks of the trial. Pierce County Superior Court does not livestream jury selection. There will be limited gallery seating for the public and members of the media during the jury selection process. There will also be space in the courtroom for families of the defense and the state. The seating process will be the same as for when the trial begins. Please check back on the trial website for further instructions.

7. Will evidence be displayed on the livestream?: The court does not broadcast the evidence presented to the jury over the livestream. The livestream feed does show the large monitor in the courtroom where evidence will be displayed for the jury and the audio will be broadcast as part of the livestream.

8. If the livestream goes down, will court stop?

The court is required to have an open courtroom. Our courtrooms are open to the public and livestreaming is only a way to increase transparency for the public. If the livestream feed goes down, the court will work as quickly as possible to restore the livestream but stopping court proceedings is up to the judge presiding over the case. The livestream is subject to available bandwidth and resources.

Local media outlets are also livestreaming from the courtroom while court is in session.

9. When will deliberations begin and how long will they last?: The court has no way of knowing when deliberations will begin. As the end of the trial draws nearer, the court may have a better understanding of when deliberations may begin. The court does not know how long a jury may take to deliberate on a verdict.

10. What is the public seating capacity for Courtroom 323?: Courtroom 323 has a capacity for 36 members of the public. They will be seated during the trial in the last five rows of the right side of the courtroom.

11. Will the Tacoma Officer trial be the only case in Superior Court?: Pierce County Superior Court conducts around 600 trials (jury and non-jury) per year. This means that all judicial departments and commissioner courtrooms will be active during the trial. Superior Court is not the only jurisdiction in the County City Building. District Court and Tacoma Municipal Court will also be conducting normal operations in the building.

12. Who decides what side of the courtroom the attorneys sit on?: The State (prosecutor) sits closest to the jury box. In Courtroom 323 the “State” side is on the left side of the courtroom. You may notice this extends to the gallery as well. Additional attorneys and staff for the Attorney General’s Office and family members of Manny Ellis are also seated on the left side of the courtroom. The defense side (right side) includes additional attorneys and staff for the defense along with defendant’s family members. Because of the physical layout of this courtroom, including the large pillar on the left side, the available additional seating is on the right side of the courtroom. As a result, members of the public are seated only on the right side of the courtroom.

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Veterans Assistance Programs

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1. Where do I apply for my veterans disability compensation benefits?: You can apply on the Veterans Administration website.

2. How can I order my DD-214 or other service records?: We have the forms to mail in at our office. You can also access them online.

3. How do I reach the Veterans Administration and Washington State Department of Veterans Affairs?: You can reach the Veterans Administration online or call them at 1 (800) 827-1000. Visit Washington State Department of Veterans Affairs online or call them at 1 (800) 562-2308.

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